Official 888 Poker Support Thread

Rijckenborg

Rijckenborg

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What can I do if I cashed out many times till 888 support ask me another ID card before cashing out again as they reject now the only ID card I have ?
But they still let me DEPOSIT.

IT IS VERY UNFAIR FROM YOU 888
 
M

mp3player

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username: torontowid
can you verify me thanks
 
8

888Rep

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Hello from 888poker,

Lights, Camera, Poker: The Royal Premiere Takes Center Stage at 888poker!

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Get ready to shine in three extravagant online poker freerolls, where every player has a chance to claim their starring role.

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https://www.888poker.com/magazine/ro...reeroll-series
 
8

888Rep

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What can I do if I cashed out many times till 888 support ask me another ID card before cashing out again as they reject now the only ID card I have ?
But they still let me DEPOSIT.

IT IS VERY UNFAIR FROM YOU 888
I need a user name please?
 
8

888Rep

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So you have access to information about my account then, you are not just a spokesperson.

So, please explain how I can upload another document. Can you not see I’ve already uploaded my drivers license? Is it not uncanny how the address on my current DL matches the address I entered when I opened this account many many years ago? What need would you have for a utility bill?

There is no option for me to upload anything else. Do you have a mailing address?

It would be great if you just mailed the address on file the total balance of the account made out of course to the name on file. Talking to chat bots that don’t read what I’ve written and keep sending me the link to the withdrawal page is getting very annoying.
I have no access to your account but I send them over to the people who have so I suggest you reply to their emails they sent you instead of writing here.
We are obliged due to legal requirement due to fraud, money laundering etc to ask for updates of ID for players so I would suggest you just give them what they ask for to get it done quickly.

Regards
 
8

888Rep

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Rijckenborg

You reject my state Id card, that i used before to cash out. BUT you take my deposit withouut verification..
is that your poker user name?

fyi,

Could you please reach out to the member to seek clarification on their main concern? Additionally, could you verify if the username provided, "Rijckenborg," is correct? There appears to be some discrepancies between the details provided and the complaints raised.
 
N

Nomahoners

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It worked! It worked! Well, account has been debited so I’m sure it will hit my account soon enough.

Thank you Mr. Rep dood. I don’t think I could have done it without you. 888 is now back at the top of my ‘ Best sites ‘ list and I will continue to tell anyone who asks that you are top shelf.
 
N

Nomahoners

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I have no access to your account but I send them over to the people who have so I suggest you reply to their emails they sent you instead of writing here.
We are obliged due to legal requirement due to fraud, money laundering etc to ask for updates of ID for players so I would suggest you just give them what they ask for to get it done quickly.

Regards
It’s ok snarky, I still love you.
 
Rijckenborg

Rijckenborg

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My 888 username is
Rijckenborg

Yesterday I won 3 red carpet ticket.
2 of them expired later in same day that I got them.
But in TOS of the promo
• Daily Freeroll ticket(s) valid for 7 days

Mine got expired in same day I got them. It is normal? Or it is because all red carpet expire each friday ?
 
8

888Rep

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My 888 username is
Rijckenborg

Yesterday I won 3 red carpet ticket.
2 of them expired later in same day that I got them.
But in TOS of the promo
• Daily Freeroll ticket(s) valid for 7 days

Mine got expired in same day I got them. It is normal? Or it is because all red carpet expire each friday ?
Sent this over for you.

Regards
 
8

888Rep

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Hello from 888poker,

Josep Valls Wins 888poker LIVE Barcelona Main Event for €61,550!

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Click here for more information.

https://www.888poker.com/magazine/20...ona-main-event
 
moots

moots

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Is anyone else having trouble logging in? "Something went wrong, please try again"
 
Like2Play2

Like2Play2

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Everyday I play at 888Poker now. The game is at noon for me. And I am starting to like this site.
 
Rijckenborg

Rijckenborg

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If I’m supposed to be able to get 3 red carpet freeroll ticket per day,
THEN WHY in my challenge tab I can onlyn see 0/1. AND NOT 0/3 ?
I know 888 support, they will answer me after this ongoing promo.
helloo what is going on? I need to complete 9 challenge to get silver screen ticket,
but you let me complete 1 challenge per day. 1 per day, 7 per week, but i need 9 per week to get silver screen ticket.
888 you have 9 days per week where you live?
 

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8

888Rep

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If I’m supposed to be able to get 3 red carpet freeroll ticket per day,
THEN WHY in my challenge tab I can onlyn see 0/1. AND NOT 0/3 ?
I know 888 support, they will answer me after this ongoing promo.
helloo what is going on? I need to complete 9 challenge to get silver screen ticket,
but you let me complete 1 challenge per day. 1 per day, 7 per week, but i need 9 per week to get silver screen ticket.
888 you have 9 days per week where you live?
Sent this over to be checked for you.

Regards
 
Suns of Beaches

Suns of Beaches

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Hello. How long, how many days does a p2p transfer "bonus" stay in my account before it disappears?

Thanks
 
8

888Rep

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Hello. How long, how many days does a p2p transfer "bonus" stay in my account before it disappears?

Thanks
Hello from 888poker,

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Click here for more information.
https://www.888poker.com/magazine/xl...ies-2024-recap
 
8

888Rep

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Hello. How long, how many days does a p2p transfer "bonus" stay in my account before it disappears?

Thanks
As far as I know you have to gamble the full amount 1 time to clear it.

Regards
 
Suns of Beaches

Suns of Beaches

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As far as I know you have to gamble the full amount 1 time to clear it.

Regards
Thanks but this does not answer my question. How long will it be in my account before it will disappear if i not use it in time?

Thanks.
 
Stringy

Stringy

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about 3 weeks ago my account got locked i sent an email to support but havent heard back since then. what do i do
 
8

888Rep

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Thanks but this does not answer my question. How long will it be in my account before it will disappear if i not use it in time?

Thanks.
For any money transfer performed after October 2023, the expiration timeframe is 3 years.
If the player received the money transfer before October 2023, the timeframe is 2 years.

Regards
 
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