Official 888 Poker Support Thread

8

888Rep

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Hello from 888poker,
Razvan Morar Wins Big at 888poker LIVE Bucharest 2024!

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Razvan won his seat in the main event through a $55 online qualifying seat-only tournament on 888poker.

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Click here for more information.

https://www.888poker.com/magazine/88...est-2024-recap
Hey! I just want let everybody knows that the restrictions were finally removed!! I didn't receive any explanations but an email saying that the restrictions were revoked, so I guess that your attention had something to do with it.
Now I'm able to redeem my rewards, use the free spin and everything!
Thanks! :)
Good to hear.
 
doubledribl

doubledribl

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Why is it so difficult to verify your documents? You throw off everything that the room requests, but either a repeat request comes or the format is not suitable. It would be nice if I were a beginner, but I’ve been playing on 888 for almost 10 years, and I can’t solve this issue for 3 weeks.
 
8

888Rep

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Why is it so difficult to verify your documents? You throw off everything that the room requests, but either a repeat request comes or the format is not suitable. It would be nice if I were a beginner, but I’ve been playing on 888 for almost 10 years, and I can’t solve this issue for 3 weeks.
Can you please give me your poker user name?
 
D

Dontmindme

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What is this 888 icon on the player name? It's not in the player image... how would you do this? Does this signify an 888 player? I asked support on the app and they were going to check it out, weeks ago. Is this a bot?
@888Rep can you answer this please?
 
sibkaz

sibkaz

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A few years ago, my account was temporarily blocked... I changed my passwords, passwords were set, but my account was never unlocked... I tried to log in, it didn't work... Please see... sibkaz
 
8

888Rep

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A few years ago, my account was temporarily blocked... I changed my passwords, passwords were set, but my account was never unlocked... I tried to log in, it didn't work... Please see... sibkaz
You need to contact support@888poker.com and they will advise you.

Thanks
 
D

Dontmindme

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Thanks - the support on 888 is always v bad, in my experience so far. Just thought it looked dodgy.
These are players from some regulated countrys. Surprised to the absolute max that support could not tell u this right away.
 
doubledribl

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Can you please give me your poker user name?
spartaq7. The situation has not been resolved, and now I cannot register in tournaments. I sent my passport, driver's license, several bank statements and utility bills (for the last month) where my correct address is indicated.
 
M

Moneyjoy

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I am unable to log to my888 account. My username is Moneyjoy.
Can you help me, please?
Best Regards.
 
8

888Rep

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Hello from 888poker,

888poker Launches Micro Rollers ChampionChips Series

888poker invites small-stakes players to join the Micro Rollers ChampionChips series, featuring over $500,000 in guaranteed prizes.

From April 14th to April 23rd, enjoy low buy-in tournaments starting at $1, including the $25 buy-in $100K GTD multi-flight Main Event.

Could you be our next Micro Roller Champion?

Click here for more information.

https://www.888poker.com/magazine/mi...onchips-series
 
8

888Rep

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spartaq7. The situation has not been resolved, and now I cannot register in tournaments. I sent my passport, driver's license, several bank statements and utility bills (for the last month) where my correct address is indicated.
Resolved so can you please try again now.

Thanks
 
ADRI7HO

ADRI7HO

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@888Rep

I tried to start the 888poker software on the PC and it wants to start a new update, but nothing happens, only this window 1712760008086

is there and the hoop spins forever, the update does not happen.

What should I do?

If I were to reinstall the software, would my settings be preserved and the problem solved?

Or should I wait a bit because you have the error?
 
ADRI7HO

ADRI7HO

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@888Rep

I tried to start the 888poker software on the PC and it wants to start a new update, but nothing happens, only this window View attachment 358268

is there and the hoop spins forever, the update does not happen.

What should I do?

If I were to reinstall the software, would my settings be preserved and the problem solved?

Or should I wait a bit because you have the error?

@888Rep

It looks like the problem is solved now and I finally got around to updating the software. (y)
 
Kid_M

Kid_M

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When I make notes on any of my opponents, how long do they stay for?

E.g I add a note to a player from 10 years ago.

If I happen to come across that same player will the notes still be there or do they expire or reset after a certain time?

I ask as I take breaks from the game and come back after what can sometimes be a lengthy absence, I recall making a lot of notes at different times. I'm not sure if the notes have gone or I haven't seen those player's due to leaving the site or whatever else may have stopped us from running into each other again!
 
Poker Orifice

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When I make notes on any of my opponents, how long do they stay for?

E.g I add a note to a player from 10 years ago.

If I happen to come across that same player will the notes still be there or do they expire or reset after a certain time?

I ask as I take breaks from the game and come back after what can sometimes be a lengthy absence, I recall making a lot of notes at different times. I'm not sure if the notes have gone or I haven't seen those player's due to leaving the site or whatever else may have stopped us from running into each other again!

I lost all of my notes on the last Update.
 
Poker Orifice

Poker Orifice

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When I make notes on any of my opponents, how long do they stay for?

E.g I add a note to a player from 10 years ago.

If I happen to come across that same player will the notes still be there or do they expire or reset after a certain time?

I ask as I take breaks from the game and come back after what can sometimes be a lengthy absence, I recall making a lot of notes at different times. I'm not sure if the notes have gone or I haven't seen those player's due to leaving the site or whatever else may have stopped us from running into each other again!

When I'm playing MTT's on pokerstars I will often see players I have notes on from 2011 (not sure why the notes prior to 2011 don't show up but I see quite a few from 2011). Never happens on 888 because it seems they haven't figured out how to maintain a player's 'player notes' when they do updates.

I posted here on last Saturday mentioning I'd lost all of my notes on the recent update. Well today I've lost them all again lol (all the notes I'd once again made since Saturday, lol). Today while playing I got into a couple hands (on 888 SNAP tables) with a player who's name I immediately recognized and thought "WHat? No note?!?! Oh... ok... AGAIN it seems the notes are gone" (and then it dawned on me there weren't any notes on any of the players, lol)
 
8

888Rep

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Hello from 888poker,
888poker Chooses Two Winners for Stream On Contest!

888poker is thrilled to announce the winners of our inaugural Stream On contest: Dave “Wursthandz” Brady and Darius “KomodoDragonJesus” Wajda.

From a competitive field of 63 contenders, these two standout streamers captured our attention with their skill, charisma and so much more.

Their dedication has earned them year-long streaming contracts, representing 888poker with their unique style and passion for the game.

Join us in congratulating Dave and Darius as they embark on this exciting journey as part of our StreamTeam family!

Click here for more information.

https://www.888poker.com/magazine/st...oker-streamers
 
8

888Rep

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Hello from 888poker,

Bringing the heat with Tag Team Poker!

Get ready to witness the ultimate showdown as Tag Team Poker takes the felt by storm at 888poker!

This thrilling series brings together poker enthusiasts and pros to compete for $10,000, delivering thrills and twists at every turn.

Tune in to the action-packed three-part series, where teams go head-to-head, led by none other than the charismatic JaackMaate and his gang.

Expect the unexpected as they strategize and outmaneuver their opponents in a bid for poker glory.

Click here for more information.

https://www.888poker.com/magazine/88...kmaate-team888
 
Poker Orifice

Poker Orifice

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Played a few freerolls today as a test for me to see if the site is running smoothly.
I'm still getting the 'not responding' thing happening at lease once an hour. :(
 

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