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Official 888 Poker Support Thread

8

888Rep

Official 888 Poker Rep
Silver Level
Joined
Sep 23, 2014
Total posts
2,600
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1
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Hello from 888poker,
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S

SpaceMage

Rock Star
Platinum Level
Joined
Oct 25, 2020
Total posts
203
Chips
144
If I’m supposed to be able to get 3 red carpet freeroll ticket per day,
THEN WHY in my challenge tab I can onlyn see 0/1. AND NOT 0/3 ?
I know 888 support, they will answer me after this ongoing promo.
helloo what is going on? I need to complete 9 challenge to get silver screen ticket,
but you let me complete 1 challenge per day. 1 per day, 7 per week, but i need 9 per week to get silver screen ticket.
888 you have 9 days per week where you live?
Hi,

This seems not have been answered yet.

The single challenge is completed when you receive 3 red carpet freeroll tickets.

21 tickets per week.

Hope this helps.
 
8

888Rep

Official 888 Poker Rep
Silver Level
Joined
Sep 23, 2014
Total posts
2,600
Awards
1
Chips
182
Hello from 888poker,

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https://www.888poker.com/magazine/88...er-series-2024
 
Captainine9

Captainine9

Visionary
Platinum Level
Joined
Jan 30, 2023
Total posts
531
Awards
4
BR
Chips
239
Hello!
I have a burocracy issue with the site. It's been years that I don't have a fixed address. My reality is of different, but I have tried to send several documents to try and prove my residency, including notarized certificates used in judicial proceedings, my attourney actually helped me with those documents, but the site denied them all.
I don't have any perspective of having a water, energy or internet account on my name, as I usually don't stay long in a same place, but I sent every possible document to ID myself and to prove residency. I have some money on 888 Poker that I need to cash out, and I'm affraid they will freeze my account before I do it, considering it's been more than a year that I'm trying to verify it but they don't accept my LEGIT documents. I've sent emails to the support, but they could never help me.
 
8

888Rep

Official 888 Poker Rep
Silver Level
Joined
Sep 23, 2014
Total posts
2,600
Awards
1
Chips
182
Hello!
I have a burocracy issue with the site. It's been years that I don't have a fixed address. My reality is of different, but I have tried to send several documents to try and prove my residency, including notarized certificates used in judicial proceedings, my attourney actually helped me with those documents, but the site denied them all.
I don't have any perspective of having a water, energy or internet account on my name, as I usually don't stay long in a same place, but I sent every possible document to ID myself and to prove residency. I have some money on 888 Poker that I need to cash out, and I'm affraid they will freeze my account before I do it, considering it's been more than a year that I'm trying to verify it but they don't accept my LEGIT documents. I've sent emails to the support, but they could never help me.
Poker user name please?
 
IPlayToWin

IPlayToWin

Rock Star
Platinum Level
Joined
Apr 2, 2024
Total posts
198
Awards
1
MD
Chips
103
Hello!
I have a burocracy issue with the site. It's been years that I don't have a fixed address. My reality is of different, but I have tried to send several documents to try and prove my residency, including notarized certificates used in judicial proceedings, my attourney actually helped me with those documents, but the site denied them all.
I don't have any perspective of having a water, energy or internet account on my name, as I usually don't stay long in a same place, but I sent every possible document to ID myself and to prove residency. I have some money on 888 Poker that I need to cash out, and I'm affraid they will freeze my account before I do it, considering it's been more than a year that I'm trying to verify it but they don't accept my LEGIT documents. I've sent emails to the support, but they could never help me.
Hi
Same problem here, I didn't have a water, energy or internet account on my name.
I have passport,ID, Driver Lincese.
Poker user name please?
My username: IPlayToWin
 
Y

Youvraj365

Rock Star
Platinum Level
Joined
Apr 6, 2023
Total posts
329
Awards
2
MU
Chips
336
how do i proceed to change my address on my Account under personal details section?

in the contact information section, there is a sign to edit the address but am unable to do so. the address must be change from Rungoo Street to Chemin Filao Roche Noires.

my username is: Youvraj365

i need to change that address so that i can send my utility bill.
 
8

888Rep

Official 888 Poker Rep
Silver Level
Joined
Sep 23, 2014
Total posts
2,600
Awards
1
Chips
182
how do i proceed to change my address on my Account under personal details section?

in the contact information section, there is a sign to edit the address but am unable to do so. the address must be change from Rungoo Street to Chemin Filao Roche Noires.

my username is: Youvraj365

i need to change that address so that i can send my utility bill.
Sent over for you.

Regards
 
8

888Rep

Official 888 Poker Rep
Silver Level
Joined
Sep 23, 2014
Total posts
2,600
Awards
1
Chips
182
Sorry, same as here: Captainine9
Thank you very much.
FYI,

At no time have any notarized docs been received.
Also the only thing showing his residences is a hand written letter with no stamps etc.
Im sorry nothing can be accepted and need a utility bill like internet / mobile?
thks
 
Last edited:
juliannorei

juliannorei

Enthusiast
Bronze Level
Joined
Apr 11, 2019
Total posts
74
Awards
1
US
Chips
36
I have a problem with 888, I can't verify the account, my proof of address is not accepted.

I've tried several times and nothing
 
8

888Rep

Official 888 Poker Rep
Silver Level
Joined
Sep 23, 2014
Total posts
2,600
Awards
1
Chips
182
I have a problem with 888, I can't verify the account, my proof of address is not accepted.

I've tried several times and nothing
Sorry as you have not supplied your poker user name there is nothing that can be done.

Regards
 
Poker Orifice

Poker Orifice

FoolsTilt
Platinum Level
Joined
Jan 19, 2008
Total posts
26,191
Awards
6
CA
Chips
1,174
Unable to login to the client today :( (yesterday was no problem)
I'll try again later this evening.
 
8

888Rep

Official 888 Poker Rep
Silver Level
Joined
Sep 23, 2014
Total posts
2,600
Awards
1
Chips
182
Hello from 888poker,

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