ACR/BCP Update

ScottieDuncan

ScottieDuncan

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all skins - True, Blackchip and Americas Cardroom are ----ed up.
 
finaltable1

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Uninstalled ACR, Installed new version.
Password is not working in new version.
Can see people playing freerolls and tourneys there...
Reset password function is not working, it's not sending me a link to reset password.

in past I was unhappy with 5 minute automated updates at the pokerstars during login, but this is a new level.
 
TheRealPage

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I had to go download the new installer from the web site to upgrade my client. Otherwise, it was asking me to close used file to update them and failed to close them because they were needed files for the update wizard.... *don't ask*

I was able to install, login the first time I tried to, I opened cash game table, se how "retro" the "new look" is and this morning, stucked between the login screen and the lobby seeing the loading icon spinning and spinning and ... yes, spinning.

That's Pokah Updates Phil! :)

One thing is cool with the new update, when you open the tourney lobby, it doesn't open a new window anymore, stays in the main one!!!!

-TRP-
 
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Yunyi

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still down...
I hope they simplify the graphics of table. Too complicated, too busy that sometime I could not tell whose turn was.
 
frank174

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I was wondering why I couldnt download their site been trying for about a day and a half go through all the steps then it says its configuring been doing that for the last 18 hours.Not off to a good start with a new site for me:(
 
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Yunyi

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I was wondering why I couldnt download their site been trying for about a day and a half go through all the steps then it says its configuring been doing that for the last 18 hours.Not off to a good start with a new site for me:(

fortunately we have CC... :)
 
MishkaZL

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Unfortunately, the second day in a row, I can not log in to my account. The support team has told me that there is such a problem and they are working to solve this problem. This site has regular technical issues. In my opinion, this is one of the worst poker sites.
 
Secret Rival

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I was playing a micro cash game just now, the screen kept shrinking out of full screen
every move. Just have to wait the glitches out.
 
smallfrie

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Unfortunately, the second day in a row, I can not log in to my account. The support team has told me that there is such a problem and they are working to solve this problem. This site has regular technical issues. In my opinion, this is one of the worst poker sites.
Uninstall ACR software, then delete AmericasCardroom folder from C:, then download ACR installer from ACR home page and install ACR. Enter your email and password and you should be up and running.
 
danoscar

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Similar Situation - Resolved All Good at 9:37am MT

Hello, all. Just need to update my earlier post. I just tried to login. It was successful. My bank is accurate. All is well.

In addition, I, too, had to uninstall my current ACR installation. That was easy for me through uninstall programs from control panel in windows. The new updated software would not install until I did that and closed all Apps. That did work for me.

Thank you.

Dan'O
Gader
 
tazzmaster62

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American cardroom is working

ACR

is up and running all
 
X

XianGrim

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confirmed working

playing in a FR right now and seems to be "functional"
having an issue with it resizing my tables to the default size every time the action comes to me.

I had to uninstall and remove the old folder as someone else suggested. It was also telling me my password was incorrect for a while but that finally resolved itself

also, my balance didn't show up at first, but after waiting for a few minutes it finally allowed me to buy into a game
also having issues getting PT4 to work at all as well
 
Last edited:
XYZ2123

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Uninstall ACR software, then delete AmericasCardroom folder from C:, then download ACR installer from ACR home page and install ACR. Enter your email and password and you should be up and running.

Yes. And delete the V2 folder from the beta client if you had that installed. That might interfere as well.
 
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Yunyi

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I could finally log in, but my balance becomes zero. Just sent a message to their support team and see what's going on
 
Shells

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I could finally log in, but my balance becomes zero. Just sent a message to their support team and see what's going on

My balance is zero as well. There wasn't much there, but I expect it will be restored soon.
 
O

ozrock

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Black Chip Poker Download Problems

Anyone having problems downloading, or updating Black Chip Poker since yesterday's update?

If so, did you find a solution?
 
Delenia

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My cashier page showed a zero balance, but it showed my correct balance when I tried to sit a t a table.
I too had to uninstall before the installation would work.
 
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nolifescotty

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Is anyone having the same problem as me . I cannot download the new ACR software.
 
blueskies

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I could finally log in, but my balance becomes zero. Just sent a message to their support team and see what's going on

Yeah me too. Just gotta wait I guess.
 
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Blakepc91

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Will probably be days before everything is back to running smoothly :(
 
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ozrock

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I got it to work, but it is loading slow and not all the variety of tables are there like they used to be.
 
G

gwj63

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acr/bcp update

I've never seen a pokerroom website do such a horrible job on an update.
There's so much that's not right with my account..
I hope they get it all fixed before next month
 
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Yunyi

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ACR indeed improved the graphic design, the avatars were shifted to the outer side of each player's logo, thus the table looks less busy. I like it much better than before. Though I think it could be better.
 
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