L
lennynathan
Rising Star
Bronze Level
carbon poker withdrawal problem
i requested a cashout for 2500 and now its over six weeks and i am still waiting. when i asked them about it they could not tell me a date when it would be sent, they said the delay was due to the high volume of cashout requests. sound like full tilt to me!!!!!!!!!!!!!!! any one else with the same issue?
i requested a cashout for 2500 and now its over six weeks and i am still waiting. when i asked them about it they could not tell me a date when it would be sent, they said the delay was due to the high volume of cashout requests. sound like full tilt to me!!!!!!!!!!!!!!! any one else with the same issue?
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Ennis
Rising Star
Bronze Level
lenny, see my prior posts...I still have not received cashout that was requested on Feb 18.
Their excuses are very weak..blaming the "processor." Pure BS, IMHO.
I quit playing there, when one wins, its a hassle to get your money.
K
KMcoyote3
Enthusiast
Silver Level
Withdrawal on 3/1/2015 for $500 is still pending.
Just went through two different customer service chats to try and get some different answers and received nothing of substance. My complaints have been sent to "the management" whatever that means. Also said I would be eligible for some sort of bonus on the site based on how long I waited once I do receive my money. Which I think is BS. It's going to be a $5 free sports bet I just know it.
Anyways, I'm switching to Bovada this summer. Built a roll on Carbon from $30 to $1000 and I was pretty proud of myself, now I have to leave the site.
Just went through two different customer service chats to try and get some different answers and received nothing of substance. My complaints have been sent to "the management" whatever that means. Also said I would be eligible for some sort of bonus on the site based on how long I waited once I do receive my money. Which I think is BS. It's going to be a $5 free sports bet I just know it.
Anyways, I'm switching to Bovada this summer. Built a roll on Carbon from $30 to $1000 and I was pretty proud of myself, now I have to leave the site.
T
trent32la
Legend
Bronze Level
Requested a Withdrawal on Feb 26th and nothing 
> I also have a few K locked up in there and am getting worried. I've been b*tching on support to them most every day, but I doubt they care about that. What's even sadder is when they keep running these promos that they can't even afford to pay out. I know numerous other people, including Jslab who posted above, that have 5 figures locked up in Carbon that may never get paid out. On the bright side, I heard a few skrill cashouts were recieved today, however only RoW players can use Skrill, so it's no help to us Americans. Carbon is turning into the next Lock Poker and it's scary.
> I also have a few K locked up in there and am getting worried. I've been b*tching on support to them most every day, but I doubt they care about that. What's even sadder is when they keep running these promos that they can't even afford to pay out. I know numerous other people, including Jslab who posted above, that have 5 figures locked up in Carbon that may never get paid out. On the bright side, I heard a few skrill cashouts were recieved today, however only RoW players can use Skrill, so it's no help to us Americans. Carbon is turning into the next Lock Poker and it's scary.
Danilo
5am Club
Moderator
UpdateRequested a Withdrawal on Feb 26th and nothing
I had a pending withdrawal since March 20, and received yesterday by Skrill, actually deadline for payment was April 3 and I received my payment yesterday, April 13, so a delay of 10 days.
As I said earlier, Carbon Poker has always paid my withdrawals at the right time, this was the first cash withdrawal of the year and there was this delay, however now it's all right.
NANUNANU
Rock Star
Silver Level
The length of time it takes to get a cashout depends directly on the amount of cashouts requested. They cant cash out but only a certain amount of money at a time . Checks was always the longest mode of withdraw. E wallets were much faster but sadly there are no more available for myself as well as many others.
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YsarKain
Rising Star
Bronze Level
Update to my earlier post:
So I recieved the check on March 13th and deposited in my account. The funds were removed by the bank and they said it was a foreign collection so it could take 3 weeks to process. It is now a month later and there has been no update, so I have contacted the bank for an explanation.
So I recieved the check on March 13th and deposited in my account. The funds were removed by the bank and they said it was a foreign collection so it could take 3 weeks to process. It is now a month later and there has been no update, so I have contacted the bank for an explanation.
A2345Razz
Legend
Silver Level
Sounds like you have a beef with your bank, that sucks.
Good to know you received your check.
E
Ennis
Rising Star
Bronze Level
No answer and still waiting on Feb 18 WD request
I guess Dakota, though offering to help, does not read these posts anymore.
Since she had not replied to posts.
Update...no change...still waiting and it is still pending ..now 2 months and 5 days.:
See my prior post! If you are going to help everyone on Carbon who has requested a Withdrawal and it has been over a month, you better go hire some staff to help you! Not everyone views this thread, or you would be deluged with requests, IMO.
DAKOTA, you seem to be defending Carbon..that is OK...But can you explain WHY is takes so long? Just what is so complicated in cutting checks and mailing them?
I guess Dakota, though offering to help, does not read these posts anymore.
Since she had not replied to posts.
Update...no change...still waiting and it is still pending ..now 2 months and 5 days.:
toots babos
ex-tornament grinder
Bronze Level
I guess Dakota, though offering to help, does not read these posts anymore.
Since she had not replied to posts.
Update...no change...still waiting and it is still pending ..now 2 months and 5 days.:
Dakota has been busy playing some poker live but I'm sure once the dust has settled that she'll be in with an update for you
S3mper
Poker Not Checkers
Loyaler
See my prior post! If you are going to help everyone on Carbon who has requested a Withdrawal and it has been over a month, you better go hire some staff to help you! Not everyone views this thread, or you would be deluged with requests, IMO.
DAKOTA, you seem to be defending Carbon..that is OK...But can you explain WHY is takes so long? Just what is so complicated in cutting checks and mailing them?
I guess Dakota, though offering to help, does not read these posts anymore.
Since she had not replied to posts.
Update...no change...still waiting and it is still pending ..now 2 months and 5 days.:
As the above post stated Dakota is extremely busy and is currently feeling under the weather. I have no doubts she will get back to you and this thread.
Dakota wasn't 'defending' Merge. She simply stated that we shouldn't jump the gun immediately in fear because of Lock Poker.
She is our Admin here at Cardschat not a Merge employee so I doubt she knows why cash outs are taking longer then usual.
C
Cdub512
Legend
Silver Level
From reading a lot of posts on another forum, I wouldn't recommend on Depositing on Carbon. They just took away the Skrill Withdrawal option for ROW players, and payouts are taking many, many weeks. I hope they pay everyone who is trying the withdraw money from there.
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sryImPro
Legend
Silver Level
Hey, lucky you Daniel
I'm waiting for 22 days now and sadly they told me last night that Skrill was disabled, probably yesterday for some reasons :/ when you requested for a withdrawal to skrill exactly?I put 310$ for a withdrawal and i don't know what to do, they told me that skrill is might going to come back but there's no guarantee on this
Poker Orifice
FoolsTilt
Platinum Level
Hey, lucky you Daniel
I put 310$ for a withdrawal and i don't know what to do, they told me that skrill is might going to come back but there's no guarantee on this
This doesn't sound good
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sryImPro
Legend
Silver Level
This doesn't sound good
i know buddy, i really don't know what to do about it :/ im an old member, did a dozens of transactions there, my deposits came from skrill to Carbon very smooth but not on other way i guess
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Ennis
Rising Star
Bronze Level
Cash Out email received
I just received the following message in an email from Carbon:
Just wanted to quickly reach out to you again to apologize for your WD Delay. We have received confirmation that WD ID: xxxxxx9, requested on February 18th, 2015 will be sent out today. We sincerely apologize for any inconvenience this situation might have caused; your understanding is highly appreciated.
Should you require further assistance or information, please reply to this message. Your reference ID for this email is LTKxxxxxxxxx8X; please quote this number in any further communication on this subject.
Sincerely,
Vince
I will update when I actually receive my funds.
I just received the following message in an email from Carbon:
Just wanted to quickly reach out to you again to apologize for your WD Delay. We have received confirmation that WD ID: xxxxxx9, requested on February 18th, 2015 will be sent out today. We sincerely apologize for any inconvenience this situation might have caused; your understanding is highly appreciated.
Should you require further assistance or information, please reply to this message. Your reference ID for this email is LTKxxxxxxxxx8X; please quote this number in any further communication on this subject.
Sincerely,
Vince
I will update when I actually receive my funds.
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DrRezes
Rising Star
Bronze Level
Daniel72
Legend
Bronze Level
Hey, lucky you Daniel
I put 310$ for a withdrawal and i don't know what to do, they told me that skrill is might going to come back but there's no guarantee on this
withdrawal requested on March 27th
was processed on April 22nd
received it on Skrill Monday 27th
Weregoat
Visionary
Silver Level
It is very unlikely you will receive the check in time. A friend and I both have had pending cashouts for about $1.1k each. They were both sent on similar dates in March. March 4 for me. We've both contacted the network, but as of today check status hasn't changed.
You might not get your check in time for the event, but given the concern expressed in this thread, I'd recommend you request a Max withdrawal.
