Stu_Ungar
Legend
Silver Level
Pursue it via the bank which you used to make the deposit.
Another player here had a similar problem with carbon poker. His bank's legal team pursued it for him and after many weeks, he received all of his money.
Does that help?
W
WolfShadow
Rock Star
Silver Level
mmm. dont kno about FT, I do kno that me and my hubby both have accounts on pokerstars , and they kno , we r unable to both reg in games 2gether with less than 90 people in them , it wont allow us both to reg. but we can play in any of the games 2gether with more players than 90. We didnt want to screw up any of r accounts so we contacted them and asked how and what were the rules for a hubby and wife to have seperate accounts. What kind of games were the 3 of u playin in 2gether and how many other players were in the games with u ?
Egon Towst
Cardschat Elite
Silver Level
^^ this.
You are totally wasting your time trying to sue any poker site, except possibly those which are licensed and regulated by European governments. Where there isn`t a clear line to a government watchdog you will (as another member remarked above) struggle to even work out which country`s laws apply.
Try for a negotiated resolution.
Stu_Ungar
Legend
Silver Level
B
bbc008
Enthusiast
Silver Level
I just want to share the latest e-mail from FT
keep in mind......this is from the $2 left in account
the $700 they still dont repond
the previous e-mail they ask for the usual send your copy of ID and proove of address
-=-=-=-=-=-=--=-
Thank you for contacting full tilt poker Support.
From viewing your account details I can see that your account has been linked to a second Full Tilt account which currently has issues on it.
Unfortunately due to security procedures and data protection I cannot disclose information regarding this account.
As per our previous email, we can further review your account once we have received the requested proof of identity and address.
Regarding your roommates account 'xxxxxx' I can confirm that we have replied to emails regarding his account.
Due to data protection I cannot go into detail regarding his account. Unfortunately I will have to advise you to ask him to email us with his queries.
I can assure you his email will be answered.
Thank you for your cooperation.
Regards,
Alan
Cashier
Full Tilt Poker
-=-=-=-=-=-=-=-=-=
after thoughts:
i got $2 left in the account. why would i send in the info so i can withdraw the $2??????
they said i can assure u we have responded
(yes.....the first e-mail saying your account is under review......after that....no response)
as for ur roommate,
tell him to write us and we will respond.....
ok.....for the past 20th e-mail we write again.....
still no response
-=-=--=-=
ps.....if anyone is interested and just want to read for laughs......
want to see all the previous e-mail
i can post them up one at a time
but only 1 per week......so there will be more suspense!!!! haha
and for those that posted the comments (the good ones)
we know.....everyone including legal has told us to give up
and for the $700 we DO
it's really just sad to see that a big company like theirs would do something like this
and for the poker players....
dont get discouraged
keep playing poker......
just keep in mind what to watch out for.....
read the fine prints like:
ONLY 2 PER HOUSEHOLD
but just sad....even a big company like theirs would do such a thing like
respond to the $2 account
the $700 one......just ignore and don't reply at all.....(eventually they'll give up) I guess
keep in mind......this is from the $2 left in account
the $700 they still dont repond
the previous e-mail they ask for the usual send your copy of ID and proove of address
-=-=-=-=-=-=--=-
Thank you for contacting full tilt poker Support.
From viewing your account details I can see that your account has been linked to a second Full Tilt account which currently has issues on it.
Unfortunately due to security procedures and data protection I cannot disclose information regarding this account.
As per our previous email, we can further review your account once we have received the requested proof of identity and address.
Regarding your roommates account 'xxxxxx' I can confirm that we have replied to emails regarding his account.
Due to data protection I cannot go into detail regarding his account. Unfortunately I will have to advise you to ask him to email us with his queries.
I can assure you his email will be answered.
Thank you for your cooperation.
Regards,
Alan
Cashier
Full Tilt Poker
-=-=-=-=-=-=-=-=-=
after thoughts:
i got $2 left in the account. why would i send in the info so i can withdraw the $2??????
they said i can assure u we have responded
(yes.....the first e-mail saying your account is under review......after that....no response)
as for ur roommate,
tell him to write us and we will respond.....
ok.....for the past 20th e-mail we write again.....
still no response
-=-=--=-=
ps.....if anyone is interested and just want to read for laughs......
want to see all the previous e-mail
i can post them up one at a time
but only 1 per week......so there will be more suspense!!!! haha
and for those that posted the comments (the good ones)
we know.....everyone including legal has told us to give up
and for the $700 we DO
it's really just sad to see that a big company like theirs would do something like this
and for the poker players....
dont get discouraged
keep playing poker......
just keep in mind what to watch out for.....
read the fine prints like:
ONLY 2 PER HOUSEHOLD
but just sad....even a big company like theirs would do such a thing like
respond to the $2 account
the $700 one......just ignore and don't reply at all.....(eventually they'll give up) I guess
the lab man
CardsChat Irregular
Silver Level
Call me suspicious, but something does not add up.
Did the roomate send the other roommate money from your account?
Was it 800 or 700?
Was it your money or combined roomates money?
Did you leave your computer in your room while you were away?
How much did you have in your account?
Were your roomates playing your account on your computer?
Did they deposit into your account?
Was your account the only account with money in it?
Was there 3 computers in your room?
You left town fo a month but your roomates continued to play for 2 more months, was this ON your computer?
Were you back by then?
Was the money transferred from your account to one roomate then the other?
You said the other roomates never withdrawn just deposited did they all deposit to your account or their account?????
?????????????????????????????????????
Did the roomate send the other roommate money from your account?
Was it 800 or 700?
Was it your money or combined roomates money?
Did you leave your computer in your room while you were away?
How much did you have in your account?
Were your roomates playing your account on your computer?
Did they deposit into your account?
Was your account the only account with money in it?
Was there 3 computers in your room?
You left town fo a month but your roomates continued to play for 2 more months, was this ON your computer?
Were you back by then?
Was the money transferred from your account to one roomate then the other?
You said the other roomates never withdrawn just deposited did they all deposit to your account or their account?????
?????????????????????????????????????
aliengenius
Cardschat Elite
Silver Level
Perhaps you are unwilling to send your identity info on the $2 account because it would prove you are the same person as the other account?
It's pretty clear you got confused between your two accounts and are e-mailing them from the wrong address.
You are obviously a multi-account scammer who got caught (probably some sort of desire for rake back?); I mean really, if you wanted to lend a roommate money why would you transfer it to them on FT-- wouldn't you cash out yourself, then give them the funds?? [awaiting lame excuse/reasoning]
Do you really expect people to believe your bs when your posts start to disintegrate into using "our money" and "we e-mailed them"?
NoWuckingFurries
Legend
Silver Level
Are you seriously suggesting that Full Tilt is a small company? My suggestion would be to do your reserach and don't try to rip off the poker site.do your research next time small companies i'm always very wary of move forward not worth your time! gl to you in future!
JOEBOB69
Cardschat Elite
Silver Level
full tilt support sucks.It took me about 2 months for me to withdraw thought i would never get it.Took 2 weeks before i even got my first e-mail saying they need a bank statement ,an a bill in my name.I faxed them my id bank info an bill then a week later they said it was not clear enough for them.Sigh ft sure acts like they are a bunch of crooks.But at least after 2 months i got mine,feel for you.
WEC
Legend
Silver Level
Yep..this site has been vaery helpful to mediate REAL and non-scamming disputes between Poker/Casino sites and players.
I would be careful though...I have been involved in chasing down security (scam) type issues with some sites and your story as all the apperances of one of these situations.
Whenever you allow multiple people to play on the same IP, and one of them has ISSUES (FTP slang for they ripped someone off or FTP off) and you are all transfering to each other, and/or other things of this nature, you can not go crying all over town about how screwed up a site is.
I mean, the sites only have technical information to go on...they pretty much have to initially assume the multiple players playing on the same IP (where one of the players is doing something(s) "untoward") are all in the actions together.
Unfortunately, FTP is pretty squirley to begin with, and rational thought sometimes slips thru there little minds.
But it pretty much sounds to me like the classic, several people playing on one IP (household). AT least one does something very wrong, and the others CLAIM they were not involved.
This is a very tough position to be in...and if in fact everyone except the ONE is 1000% innocent of the wrongdoing and had no idea of the wrongdoing, then sure, keep protesting, but be prepared to give completely full facts to the site and tell them you are prepared to answer absolutely any question they have.
Again unfortunately, many of the people who are scammers, tend to have MOs that run along the sames lines as your story and actions.
B
bbc008
Enthusiast
Silver Level
i have finally gotten a reply after over 4 months.....but
it's the same result....
wrote a e-mail back....and almost 2 weeks now....no response
unfortunately they still won't ask me to provide any identity information, cause i have money in the account. $700 to be exact....
and still the other roomie..... they keep telling him he needs to send in prove of his identity for them to continue......
to continue what though? so they can send him the $2 left in the account and close it??? LOL
But from the last e-mail, i did find out some info.....that this is all caused by our ex-roomie.....
the one that we can't find now either....haha
it's the same result....
wrote a e-mail back....and almost 2 weeks now....no response
unfortunately they still won't ask me to provide any identity information, cause i have money in the account. $700 to be exact....
and still the other roomie..... they keep telling him he needs to send in prove of his identity for them to continue......
to continue what though? so they can send him the $2 left in the account and close it??? LOL
But from the last e-mail, i did find out some info.....that this is all caused by our ex-roomie.....
the one that we can't find now either....haha
left52side
Legend
Silver Level
Hvae you tried transfering the money back to B account,then just with drawing it from there.
You said you are roomates rights.
Well that seems alot easier to try than suing them.
Have you ever heard of the term a snowball surviving in hell theroy,that is what it would be like to sue ftp.
My buddie had some withdrawing issues with full tilt after winning a big tournament.
It was his first withdraw as well.
He did have 2 sepperate accounts set up,but had not played the other account for sometime.
This is why they froze his withdraw.
After some time and alot of waiting they closed down his old account and send him the money.
You said you are roomates rights.
Well that seems alot easier to try than suing them.
Have you ever heard of the term a snowball surviving in hell theroy,that is what it would be like to sue ftp.
My buddie had some withdrawing issues with full tilt after winning a big tournament.
It was his first withdraw as well.
He did have 2 sepperate accounts set up,but had not played the other account for sometime.
This is why they froze his withdraw.
After some time and alot of waiting they closed down his old account and send him the money.