Unfairly blocked account, HELP!

[KaptainJim]

Stu Ungar,I understand that very clearly.... Unfortunately, I can do nothing to convince you that I am not hiding anything.
You all may believe that I'm another fella thinking "hey , why is my account closed, I just played with 5 of my friends in the same single table..."
I have played online poker for a long time to understand whats right and whats wrong. I havent started this post just to share my troubles with ppl, I hoped that another member with the same experience could have an advice for me or somebody could suggest an organisation where I could adress, like ean suggested Kahnawake Gaming Commission (which btw do not control Primepoker.com).

 

[ean]

Stu Ungar,I understand that very clearly.... Unfortunately, I can do nothing to convince you that I am not hiding anything.
You all may believe that I'm another fella thinking "hey , why is my account closed, I just played with 5 of my friends in the same single table..."
I have played online poker for a long time to understand whats right and whats wrong. I havent started this post just to share my troubles with ppl, I hoped that another member with the same experience could have an advice for me or somebody could suggest an organisation where I could adress, like ean suggested Kahnawake Gaming Commission (which btw do not control Primepoker.com).

There is also Casinomeister, who in some cases will take up a case. But be forewarned, you're going to be grilled there by those people as much or more as by the people here as to your possible withheld info, or as to what you might have done wrong, etc.

But if you are really sincere, and really innocent, then you can try and see if Casinomeister will take up your case. It's not easy to do.

In closing, I'd like to add one more comment, and that is: while I agree with a lot of the posters that much more usually it is people that are guilt of *something* that post these kind of threads, on the other side there IS something VERY big to be said that if people ARE blocked, banned, etc. then they SHOULD at least be confronted with the evidence against them. And, I know, the T&C say the sites don't HAVE to provide it, but they really SHOULD. I know, that's an American style of thinking on justice. But otherwise it gives an innocent player no recourse.

 

[moemtg]

I've done a google search and...

The results aren't good... google search that poker site your on... like thousands out there they are offshore accounts and scams... sorry to hear your loss in that whole scheme of things... like others say... stick to the main stream poker sites and not the fly by nite ones.

Peace out,
Moe.

 

[Egon Towst]

stick to the main stream poker sites and not the fly by nite ones.

Please take the time to read the thread before responding. We have already established that the site in question is part of the Ongame Network, which is the world`s fifth largest.

 

[ballboy75]

a very interesting thread to read, i am sorry to see the final verdict was to shut down your account permanantly and sieze any and all funds in it. the part that seems most absurd to me is that they wont show you any hands in which you violated the TAC.
you should demand proof of you so called "fraud" .
it seems they have a hard case against you and will never give in. what i find irritating in their responses to you are the fact that they are all pretty much identicle and the fact that they kept transfering you from person to person. it seems as if 7-8 different people were handling you problem, something that couldnt have made things easier. it appears you will need to leave this behind and move one. things like these happen, and once they do, there is no going back (in most cases). i would follow the advice of people here and play on major sites such as FT and PS.
best of luck to you, if you won 700$ on that site, im sure you can do it again on many others.

 

[Egon Towst]

i would follow the advice of people here and play on major sites such as FT and PS.

I will try just once more, and then I am going to give up and go have a conversation with the cat instead.

The site in question is part of the Ongame Network, the world`s fifth largest online poker room.

 

[moeraj]

I find it disturbing that people here think it is okay for a poker site to confiscate someone's money while supplying no explanation about why they are doing it.How many accounts with $700 have they raided and how much does a site like this earn annually from this type of theft?I have no way to know if they have a legitimate reason to take this guy's money and until they supply a legitimate reason , they are thieves.

 

[Egon Towst]

I find it disturbing that people here think it is okay for a poker site to confiscate someone's money while supplying no explanation about why they are doing it.

It isn`t okay, it`s bizarre. Also, many of us have accounts on this network, which (as I keep trying to get across) is neither small nor unknown, and have experienced no such difficulty.

That is why most of us believe we are not getting the whole story here.

 

[Stu_Ungar]

It isn`t okay, it`s bizarre. Also, many of us have accounts on this network, which (as I keep trying to get across) is neither small nor unknown, and have experienced no such difficulty.

That is why most of us believe we are not getting the whole story here.

+1

 

[madd scientist]

find a number and call them. call them every day. call their licensing authority every day. can anyone who will listen and tell them your story every day.

eventually they will realize it will cost them more to pay people to listen to you than than it would be to just pay you the money you obviously deserve and are owed.

i've never played at that site or any site on that network, so i have nothing to add, but i will never play on them now that i've heard about this horror story.

 

[Debi]

I find it disturbing that people here think it is okay for a poker site to confiscate someone's money while supplying no explanation about why they are doing it.How many accounts with $700 have they raided and how much does a site like this earn annually from this type of theft?I have no way to know if they have a legitimate reason to take this guy's money and until they supply a legitimate reason , they are thieves.

find a number and call them. call them every day. call their licensing authority every day. can anyone who will listen and tell them your story every day.

eventually they will realize it will cost them more to pay people to listen to you than than it would be to just pay you the money you obviously deserve and are owed.

i've never played at that site or any site on that network, so i have nothing to add, but i will never play on them now that i've heard about this horror story.

You may as well never play at any site if you choose to believe this - cause we have had these same stories told about all of them at some point or another including pokerstars and Full Tilt.

I choose to continue playing because nothing has ever convinced me that any of these major sites would be desperate or stupid enough to steal small amounts of money from members like that.

 

[SavagePenguin]

I find it disturbing that people here think it is okay for a poker site to confiscate someone's money while supplying no explanation about why they are doing it.

There are thousands of CC'ers. I don't remember an established CC'er ever complaining about this sort of thing.

It is not uncommon for some person to create an account primarily dedicated to complaining about this sort of incident. Most of the time it comes out that the person was doing something wrong.

Sites don't do not confiscate funds on whims. If they did there's be a big stink. I'm confident that they believe they have a legitimate reason to close his account.

I just wish they'd state a specific reason. The most common reasons are that multiple accounts were made by the same user (to get bonuses, or rakeback, or whatever), or there was suspicious activity (like collusion), or the player was using illegal software.

Now, if Tenbob or some other established member had these complaints, believe me a bunch of use would take his side immediately. That never happens though. It's always some new person who has no reputation to back up his claims.

 

[KaptainJim]

To summarize this....

First of all I want to thank everyone for their replies.

Most of you may dispute me and think that I just got what I deserved, but I dont blame you because I know you have dealt with others in the past who were complaining without reason and it proved that they had actually cheated.
Other posts were more helpful, like Serendipity suggesting the phone call, thefatgeek's with whom I had some Private message correspodance, and especially Eon's who suggested adressing the Casinomeister (Iam sorry if I forget others).
I decided to submit the complaint to Casinomeister after having tried almost anything else, despite the risk I may be CYBERLY WATERBOARDED, RIDICULED, AND CHASTISED FOR THE EFFORT AND TIME SPENT! (as they claim if it turns out that I am a sycophant!)

I think that alone shows how strongly believe of my innocence....

If and when this comes to a result I will post another thread to inform how this story ended. Even if it proves that I was guilty of something I will post it anyways in order to inform you what actions may be seen as cheating so that they be avoided.

Concluding, I like to mention that I will not stop playing online poker due to this event, not even on ONGAMENETWORK which I think its a serious poker corporate (though from a more carefully selected skin of course!), and despite the fact I created this account mainly to publisize my experience in the hope that I would get some good advice (which I got), I will try to keep up with things and maybe post a few threads regarding different matters.

Once more, many thanks to everyone....

 

[Poof]

Good luck and it looks like a great time for a lock.

 

[Egon Towst]

I may be CYBERLY WATERBOARDED, RIDICULED, AND CHASTISED

Be of stout heart. As long as they don`t tickle you, you`ll come through.

 

[Stu_Ungar]

To summarize this....

First of all I want to thank everyone for their replies.

Most of you may dispute me and think that I just got what I deserved, but I dont blame you because I know you have dealt with others in the past who were complaining without reason and it proved that they had actually cheated.
Other posts were more helpful, like Serendipity suggesting the phone call, thefatgeek's with whom I had some Private message correspodance, and especially Eon's who suggested adressing the Casinomeister (Iam sorry if I forget others).
I decided to submit the complaint to Casinomeister after having tried almost anything else, despite the risk I may be CYBERLY WATERBOARDED, RIDICULED, AND CHASTISED FOR THE EFFORT AND TIME SPENT! (as they claim if it turns out that I am a sycophant!)

I think that alone shows how strongly believe of my innocence....

If and when this comes to a result I will post another thread to inform how this story ended. Even if it proves that I was guilty of something I will post it anyways in order to inform you what actions may be seen as cheating so that they be avoided.

Concluding, I like to mention that I will not stop playing online poker due to this event, not even on ONGAMENETWORK which I think its a serious poker corporate (though from a more carefully selected skin of course!), and despite the fact I created this account mainly to publisize my experience in the hope that I would get some good advice (which I got), I will try to keep up with things and maybe post a few threads regarding different matters.

Once more, many thanks to everyone....

Well if you haven't done anything wrong, then I really do hope you get your money back.

You come across as a nice guy.

If i had know you for longer I'd be less sceptical; a lot of people in this situation are there because of their own wrong doings.

I do sincerely wish you the best of luck and hope that you get involved with CC because its a great place to improve your game.

 

[Egon Towst]

Well if you haven't done anything wrong, then I really do hope you get your money back.

I concur.

 

[postflopper]

i guess it's a bad beat. one of the worst kind.

 

[ballboy75]

aint that the truth JIM, innocant until proven guilty.
if they cannot provide you with proof of your misconduct, they shouldnt have the right to sieze your money. just so i know, can these sites be sued? can you get lawyers involved? obviously not over this amount but in genereal?

 

[ace2daface]

having read this i think that you genuinely do not believe that you did anything wrong. If you are innocent then i sincerely hope you get your money back -


P.S.
You should stick to the big poker sites and stay away from tiny poker networks like ongame.

 

[Egon Towst]

P.S.
You should stick to the big poker sites and stay away from tiny poker networks like ongame.

 

[ean]

KaptJim,

Are you going to use that same name when you go on the Casinomeister forums? I'll be glad to follow your story....

 

[madd scientist]

You may as well never play at any site if you choose to believe this - cause we have had these same stories told about all of them at some point or another including Pokerstars and Full Tilt.

not true.

i already play at pokerstars and tilt. although i've heard other people's horror stories, i have not experienced any myself, and i've logged 100,000s of hands. i really have no reason to switch unless they offer better rake structures, but any site i've never played on that i hear about ongoing horror stories where i believe the poster, i will avoid.

i believe you think that is hypocritical... it isn't. we all take risks playing online poker, and when i originally signed up for pokerstars it was before anyone could have even had a problem yet... they didn't have a rep good or bad. if they had a bad rep i would avoid them.

at this point, any site that pollutes the community is giving new players a reason to avoid ALL sites, which means less new money... yet at the same time i'm actively campaigning doylesroom to make good on a cashout i've been waiting 6 months for. it makes everyone look bad, but what's the point of not deterring new money from coming in if we can never get old money out? at the same time i feel so victimized that i want to protect other players from a similar fate.

all the sites with confirmed "god" accounts that can see everyones cards i will never play at them again. they claim its fixed... WHO CARES. that is a primary function of your software and you got it horribly wrong. i can't trust you to do anything correct or fair now, so you'll never get my business... sorry. you ****ed up. ultimatebet, you'll never see me.

absolute, i'm staying away.

paradise, no thanks.

doylesroom: THE WORST. NEVER AGAIN, and cake gets the boot by association.

pokerroom.com: USED TO BE THE BEST... i miss that site so much.

i switched from there to full tilt... i won money, all the cashouts were good, but after playing 100,000s on pokerroom then 100,000s on full tilt, it just felt like something was off.

stars also feels like "jokerstars" sometimes, but they are the best option i've got left.

 

[Debi]

^^^^^ I have no idea why you quoted me because nothing you said had anything to do with what I said lol.

 

[Effexor]

not true.

i already play at pokerstars and tilt. although i've heard other people's horror stories, i have not experienced any myself, and i've logged 100,000s of hands. i really have no reason to switch unless they offer better rake structures, but any site i've never played on that i hear about ongoing horror stories where i believe the poster, i will avoid.

I know how to spell Chihuahua.

[ ] relates to the quote.