shanest
Legend
Platinum Level
Any one ever deal with these guys before and have issues?
I have to say the customer service was dreadful. I tried to cashout money won in one of the CC games which was cancelled by them.
I then went onto the customer chat and was on for nearly an hour.
He explained that as I had previously made a deposit with skrill I had to withdraw with this method. But as I am now resident in canada Skrill is not available. I explained this to him and we agreed I could proceed with a DASH withdrawal.
The live agent then said he would process a manual withdrawal. However, this was never done and the funds were still just lying there.
I then received an email where customer service informed me that I could withdraw via DASH. I then tried to do this several times and it was cancelled.
Went back onto live chat this morning and they had no idea of any of the issues.
Just feels like a scam to me making it as hard as possible to withdraw.
I am hesitant to play on this site again if they make it this hard to get funds out of
I have to say the customer service was dreadful. I tried to cashout money won in one of the CC games which was cancelled by them.
I then went onto the customer chat and was on for nearly an hour.
He explained that as I had previously made a deposit with skrill I had to withdraw with this method. But as I am now resident in canada Skrill is not available. I explained this to him and we agreed I could proceed with a DASH withdrawal.
The live agent then said he would process a manual withdrawal. However, this was never done and the funds were still just lying there.
I then received an email where customer service informed me that I could withdraw via DASH. I then tried to do this several times and it was cancelled.
Went back onto live chat this morning and they had no idea of any of the issues.
Just feels like a scam to me making it as hard as possible to withdraw.
I am hesitant to play on this site again if they make it this hard to get funds out of