Americas Cardroom MOSS Promo Starts Today!

ovitoo

ovitoo

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The way they do the tournament lobbies is unacceptable for sure. Technology like 1990s online poker (well not really they didnt have MTTs lol). Of course, the people bought this crap software from Doyles Room and are stuck with the product until they can make massive improvements. I'm sure it is expensive and time-consuming. They have chosen to add big money to promotions and other software changes thus far (yes they have made many changes).

Given that, you are mistaken in the prize pool. I checked it for your MTT. You had the incorrect number of entries in your MTT lobby for the prize pool. Less than 2000 entries paid $10.20 - Your MTT had over 2000 entries which paid $10 even

The percentage amounts given in the prize amounts are those paid above guaranteed amounts. As all of the MOSS Events are massive overlays to the guarantees, the percentages do not factor in.


ACR could pay me to give answers lol.

I agree with most that you are saying...

That being said, if you look at my screenshot, it shows clearly that 1991 have entered. (I realize now that is incorrect bc 2027 entered) Also, as you can see what I've put in bold; that is not an acceptable reasoning. If the paytables are inaccurate, it is the responsibility of the site to inform players. As well, it is their responsibility to honor anything that is stated in the tournament lobby once players have decided to pay and play in their games.

Obviously they have been hit with very large overlays. I'm grateful for the promotions. But large overlays are not an excuse for misinforming their players and removing funds where they see fit.
 
WEC

WEC

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I agree with most that you are saying...

That being said, if you look at my screenshot, it shows clearly that 1991 have entered. (I realize now that is incorrect bc 2027 entered) Also, as you can see what I've put in bold; that is not an acceptable reasoning. If the paytables are inaccurate, it is the responsibility of the site to inform players. As well, it is their responsibility to honor anything that is stated in the tournament lobby once players have decided to pay and play in their games.

Obviously they have been hit with very large overlays. I'm grateful for the promotions. But large overlays are not an excuse for misinforming their players and removing funds where they see fit.

Yeah, really there is no excuse for the terrible MTT lobbys. I have never seen a site like it. But, I overlook several of the idiot software issues because the site is good overall. I just learned to compensate for the problems where available so I have proper information. I made several mistakes with the lobbys when I first played, and now I have it to a tee, where the lobby always has the correct info. I just keep the lobby active on the screen, underneath the table being played. This keeps the lobby up-to-date on entries and players left.

Best of Luck

Note: The likely reason you had the wrong number of players is the lobby was not updated which happens almost always if it is not running on the home screen of the computer

I would love a piece of this site if they would hire me to clean things up a bit
 
WEC

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Had to re-enter a couple times for the first time in the 10K Series, but I am sitting at 28K so we will see what happens. Good Luck to everyone left to fight it out for $3K first place.
 
vegasjj

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19:24Vito: just went out in the 1k MOSS in 13th but when you look at the lobby it is all messed up
19:24Vito: i have a screenshot if you want it sent to you guys
19:24Vito: it says there were 11 left
19:24Vito: which makes going out in 13th impossible
19:25Vito: idk how much you guys kno about poker but amount of players left does effect how you play
19:25Taylor D: Yes please send the screenshot and the explanation to support@americascardroom.eu so we can check on it, please note that we can not check tournament logs while the tournament is running
19:26Taylor D: And we do not make hand investigations through live chat

I think i figured it out when/why the problem occurs.
Currently I am in the $2 game - made NO RE-ENTRY, and the numbers are correct.
in the previous games I did re-enter a few times - I guess it somehow relates to number of re-entries - or the time elapse between re-entries... something related to it.

Good luck to anyone in the games :)
 
ovitoo

ovitoo

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I've seen lobbies where different sections update separately, but never seen where individual numbers in those sections update separately. I'm treading lightly for the simple fact that I know CC has acquired, to an extent, some affiliation with the freerolls coming up. But I think it's something that should be said about their clearly flawed software and lack of clarity.

*tip: They should just have their payout table updated once all the money to be collected has been. Doesn't seem to be asking too much, or that it should even be complicated seeing that EVERY site that exists does it that way. Anyways, I'm over it.

Thanks for the help WEC. GL in the 10k! TID sir!!:icon_thum
 
WEC

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I've seen lobbies where different sections update separately, but never seen where individual numbers in those sections update separately. I'm treading lightly for the simple fact that I know CC has acquired, to an extent, some affiliation with the freerolls coming up. But I think it's something that should be said about their clearly flawed software and lack of clarity.

*tip: They should just have their payout table updated once all the money to be collected has been. Doesn't seem to be asking too much, or that it should even be complicated seeing that EVERY site that exists does it that way. Anyways, I'm over it.

Thanks for the help WEC. GL in the 10k! TID sir!!:icon_thum

Yeah, they have several confounding issues and you are right to be upset. They are well-known to ACR/True and have been mentioned at the Americas Cardroom Help Desk by players that mention software problems that need fixing/updating. They have a really irritating double blind software problem that I am not quite sure has ever been fixed cause I have been playing on other sites lately (among other things). But that one costs you chips and happens in certain circumstances where you can pay the BB and/or SB twice in same spin around.

If you follow my Lobby Instructions you will find no errors going forward and it will be up-to-date on entries and players left
 
ovitoo

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Yeah, they have several confounding issues and you are right to be upset. They are well-known to ACR/True and have been mentioned at the Americas Cardroom Help Desk by players that mention software problems that need fixing/updating. They have a really irritating double blind software problem that I am not quite sure has ever been fixed cause I have been playing on other sites lately (among other things). But that one costs you chips and happens in certain circumstances where you can pay the BB and/or SB twice in same spin around.

If you follow my Lobby Instructions you will find no errors going forward and it will be up-to-date on entries and players left


Well thank you for your help WEC. You're right. They should hire you:D
 
WEC

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Hopefully this will prove to be key hand that propels me to a huge finish in the 10K, especially after I played an AQ hand absolutely horrid and pushed my stack from 20K to 8K a little bit earlier

Game started at: 2012/11/19 21:51:52
Game ID: 109648126 800/1600 Mini OSS - $10,000 GTD, Table 11 (Hold'em)
Seat 6 is the button
Seat 2: thelittlebluffer (49682).
Seat 3: jhonnywest (103962).
Seat 4: SuperdaveUp1 (55366).
Seat 5: starsmyles (79088).
Seat 6: rhcarpentry (128044).
Seat 8: WECpoker (17994).
Seat 9: JustButter (77322).
Player WECpoker ante (200)
Player JustButter ante (200)
Player thelittlebluffer ante (200)
Player jhonnywest ante (200)
Player SuperdaveUp1 ante (200)
Player starsmyles ante (200)
Player rhcarpentry ante (200)
Player WECpoker has small blind (800)
Player JustButter has big blind (1600)
Player WECpoker received card: [6c]
Player WECpoker received card: [6h]

Player thelittlebluffer folds
Player jhonnywest calls (1600)
Player SuperdaveUp1 folds
Player starsmyles calls (1600)
Player rhcarpentry calls (1600)
Player WECpoker calls (800)
Player JustButter checks
*** FLOP ***: [2s 6s 4d]
Player WECpoker bets (8000)
Player JustButter calls (8000)
Player jhonnywest folds
Player starsmyles folds
Player rhcarpentry calls (8000)
*** TURN ***: [2s 6s 4d] [As]
Player WECpoker allin (8194)
Player JustButter calls (8194)
Player rhcarpentry allin (118244)
Player JustButter allin (59328)
Uncalled bet (50722) returned to rhcarpentry
*** RIVER ***: [2s 6s 4d As] [Ah]
------ Summary ------
Pot: 176638. Rake 0
Board: [2s 6s 4d As Ah]
Player thelittlebluffer does not show cards.Bets: 200. Collects: 0. Loses: 200.
Player jhonnywest does not show cards.Bets: 1800. Collects: 0. Loses: 1800.
Player SuperdaveUp1 does not show cards.Bets: 200. Collects: 0. Loses: 200.
Player starsmyles does not show cards.Bets: 1800. Collects: 0. Loses: 1800.
*Player rhcarpentry shows: Flush, A high [10s 9s]. Bets: 77322. Collects: 118656. Wins: 41334.
*Player WECpoker shows: Full House (6/A) [6c 6h]. Bets: 17994. Collects: 57982. Wins: 39988.
Player JustButter shows: Two pairs. As and 4s [4h 2d]. Bets: 77322. Collects: 0. Loses: 77322.
Game ended at: 2012/11/19 21:52:46
 
ovitoo

ovitoo

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Nice run WEC. I got on the rail when you were at 180k but I didnt want to sweat you cuz it looked like you hit some trouble. Very well done tho. GL next time.
 
WEC

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Nice run WEC. I got on the rail when you were at 180k but I didnt want to sweat you cuz it looked like you hit some trouble. Very well done tho. GL next time.

TY ovitoo. Gotta win when they give you the cards late in the game. Lose AQs and big one 99vAK....that last one would put me close to Final Table Chips
 
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I have never had any trouble with Americas Cardrooms software and actually find it to be one of the best in my opinion.
 
ovitoo

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I have never had any trouble with Americas Cardrooms software and actually find it to be one of the best in my opinion.

I'm not just blindly berating the site. Clearly I've given evidence to the flaws. Problems aside, I enjoyed the tournament and will probably continue to play there. I just hope they can resolve their issues.
 
ovitoo

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I would like to give POSITIVE FEEDBACK to David Miller(CS Manager) at America's Cardroom for going above and beyond in resolving my support issue. Was not looking for a handout. But once they were able to accurately identify the issue, they were appreciative of my time. Thank you David Miller.:)


I will be in tomorrow's 10kGTD Deepstack.
 
vegasjj

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I would like to give POSITIVE FEEDBACK to David Miller(CS Manager) at America's Cardroom for going above and beyond in resolving my support issue. Was not looking for a handout. But once they were able to accurately identify the issue, they were appreciative of my time. Thank you David Miller.:)


I will be in tomorrow's 10kGTD Deepstack.

That is nice to hear. At least they do respond well to some of the feedback.

I also did send them pictures of the lobby (same as the one I posted) during the game - and support promised me that they will forward my "concern" to higher level and I will get a response - but that never happened.

However - at this time - as far as I can tell - they are simply a site that is small - and does not have the funds/resources to fix things, but are trying - and yes I continue to play there a little.
 
dirtyoldog

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i miss the mini opps made a few bucks i enjoy the cheap m buy ins and not being a turbo so you can be patient the 4 hour rebuy makes it a marathon but you deffinately get your money worthand if you donk out you can hop right back in there ii hope they bring it back i would like to see micro ring tables too just getting started here
 
IWinUlose

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ACR

I haven't played their in awhile so I played in their satellite 50K GTD and top 40 move on to next satellite. Play that one and top 30 move on to final where they pay top 3 a $200+15 seat to their weekly Sunday 50K GTD game. I'm playing tonight hoping to get in the top 3 and win that seat. Crazyhorse
 
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