ACR Thread

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ACR Rep

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Hi Everyone!

This thread is for answering any of your questions or concerns, so feel free to ask and I will be more than glad to assist you.

As the ACR Rep, my goal will be to make sure your opinions and feedback are heard by those making the decisions and help make sure your experience at America's Cardroom is a good one.

You can inquire about topics like:
  • Customer Support
  • Withdrawals
  • Deposits
  • Tournaments
  • General inquires
We look forward to hearing from you!

The ACR Staff
 
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dj11

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Welcome.

Rumors have new software coming soon. Have you got a time-frame for us?

Else we will be griping about soon to be old software and our gripes will be useless.
 
jaymfc

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Hello Everyone!

We know there's been some players wanting us to pop in here, so we're very happy to open this thread and help answer to any of your questions or concerns.

As the ACR Rep, my goal will be to make sure your opinions and feedback are heard by those making the decisions and help make your experience at AmericasCardroom a good one.

This is the place to vent, share your poker hands, comment and suggest anything you want ( but let's keep it friendly).

Also , feel free to take the time to check out our current promotions here.

We look forward to hearing from you!

The ACR Staff

welcome to cardschat and thank you :)
 
catchitfool

catchitfool

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I seen Black chip has joined ACR I have 2 accounts on the site my ? If I play on one account in a tourney and get knocked out can i re-enter on other account or is that forbidden?
 
kidkvno1

kidkvno1

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Hi and Welcome to Cardschat ACR Rep!
Green text in chat window is hard to read.

I seen Black chip has joined ACR I have 2 accounts on the site my ? If I play on one account in a tourney and get knocked out can i re-enter on other account or is that forbidden?
Since you can't have both ACR and BCP running at the same time No
 
dj11

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Player chat.....change the dark green chat each of us sees, to maybe a bright yellow.

Lobbies....for tourneys, add a table link to the tourney lobby, rather than to the main lobby, and speed the lobby updates. They are almost as bad as Merge, and the info in the tourney lobby is important in the decision making process.

The ability to 'make' games, either public or private.

In a R/A with the Auto Rebuy and Auto AddOn boxes checked the rebuy's should be available on the very next hand. As is on 12-3, each rebuy forces me out of the next hand.....not good.

Synchronize breaks with the whole rest of the civilized OLP world. This might already be fixed.

Preferred Seating

Put the amount of rake collected from each pot, in the chat window.

Make it a priority to update the lobby fast, especially important in any tourney.

I don't need to see in chat that hand xxxxxxxxx is playing, that info is shown on the main table.
__________________
 
ovitoo

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A couple things that I think need serious attention:

  • Being sat at a mtt or stt table a few hands late (happened to myself and others a few times)
  • You are able to talk when a player is all-in
Also if you have any info on if/when this rumored software update will happen, that would be awesome.
 
moots

moots

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CA
Is ACR the site where there is no hand 4 hand and no ability to see mucked hands at showdown?
 
Acesinthebig

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I seen Black chip has joined ACR I have 2 accounts on the site my ? If I play on one account in a tourney and get knocked out can i re-enter on other account or is that forbidden?

sounds very illegal, lol
 
Jim Lahey

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It is nice that ACR has a rep here, but he has made 1 post since 12-20-2012. Would be nice to have a rep here that will answer questions, seems like he would be here since the OSS starts in a few days.
 
ovitoo

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I think we scared him away. :evil:
 
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kmbpoker

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are you part of the revolution group you dont seem to have the traffic to support the guarantee tournys. also i like to play o8 and 7stud to relax from hold em but i never see a game going or a tourny for that matter
 
ovitoo

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are you part of the revolution group you dont seem to have the traffic to support the guarantee tournys. also i like to play o8 and 7stud to relax from hold em but i never see a game going or a tourny for that matter

ACR is on Winning Poker Network.
 
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ACR Rep

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Hi and Welcome to Cardschat ACR Rep!
Green text in chat window is hard to read.


Since you can't have both ACR and BCP running at the same time No

Player chat.....change the dark green chat each of us sees, to maybe a bright yellow.

Lobbies....for tourneys, add a table link to the tourney lobby, rather than to the main lobby, and speed the lobby updates. They are almost as bad as Merge, and the info in the tourney lobby is important in the decision making process.

The ability to 'make' games, either public or private.

In a R/A with the Auto Rebuy and Auto AddOn boxes checked the rebuy's should be available on the very next hand. As is on 12-3, each rebuy forces me out of the next hand.....not good.

Synchronize breaks with the whole rest of the civilized OLP world. This might already be fixed.

Preferred Seating

Put the amount of rake collected from each pot, in the chat window.

Make it a priority to update the lobby fast, especially important in any tourney.

I don't need to see in chat that hand xxxxxxxxx is playing, that info is shown on the main table.
__________________

We appreciate your feedback, we are currently working on some improvements to our tournament lobby and will send these suggestion to our product manager.

We absolutely intend on adding a preferred seating setting in the new lobby redesign.

I don’t currently have a date on when this is launching, but we are working on it.
 
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Day 1 of $1 Million Guaranteed OSS II Sees Over $236,000 Paid Out

Day 1 of $1 Million Guaranteed OSS II Sees Over $236,000 Paid Out

On Sunday, the first day of the online poker tournament series, a total of $236,850 in prize money was paid out through seven online poker events. The number eclipsed the $205,000 in money that had been guaranteed. SugarSprinkledWalrus took down the tournament, winning the first place prize of $21,450.

Full details on OSS II can be found at AmericasCardRoom.eu
 
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ACR Rep

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OSS II: Event 42 this Sunday

Sunday's $150,000 Guaranteed Tournament Heats Up the Fight for OSS II Champion Bracelet at Americas Cardroom.

After just five days of tournaments, we’ve paid out $430,370 in tournament prize pools during the OSS II, eclipsing the $312,000 that was guaranteed over the last five days by over $118,000. . On Sunday, we will be hosting a $150,000 GTD tournament at 7:00pm ET.


Click here to read the latest press release
 
dj11

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Not sure exactly when, or even if this was fixed, but playing in a tourney last night I noticed the tourney Lobby was updating immediately, faster than my table icon even.

Good job on that if it is fixed. With no update notes during software updates it is hard to tell if it was a targeted fix or not.

But it was a very pleasant experience as far as that problem goes.

:D:D:D
 
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Blown01Cobra

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This is great to actually have a rep on this site. I play at ACR almost exclusively these days. Originally I hated the software, but it's quickly grown on me.
 
Daniel72

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It would be nice, if there were micro tourneys (under $5.50) at the site (network). I couldn´t see any micros, only some sats.
 
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detourglr

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It would be nice, if there were micro tourneys (under $5.50) at the site (network). I couldn´t see any micros, only some sats.
Myself I like to see .10, .25 .50 and 1.10 tourneys.. I would love the site..
Also I feel the sort on the cash games seem to be mess up.. When I sort by table stakes the .01/.02 is way out of whack..
 
RiverMeTimbers

RiverMeTimbers

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I like the website and the cash out times just every time I check out the site seems there is no tourney traffic...
 
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Americas Cardroom Sets $200,000 Guaranteed OSS II Main Event.

Americas Cardroom Sets $200,000 Guaranteed OSS II Main Event.

The Main Event to the biggest Online Super Series Americas Cardroom has ever hosted gets underway this Sunday January 27th at 7:00pm ET. The $200,000 GTD Prize Pool caps off the largest online poker tournament series that the US facing network has ever put on. OSS II is guaranteeing $1 million in tournament prize pools this year and it is currently on track to surpass the $1 million mark.

Read more about this event here
 
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