Tenek26
Rock Star
Silver Level
Hey guys, 2 year has passed since the topic appeared. Can anyone tell me about the news there? Problems with the withdrawal still remain? I just wanted to create an account there because of the freerolls, but thanks to your feedback I changed my mind and decided that I would not play in this poker room.
oneybiggs
Legend
Silver Level
Ok heres grumps...after reading these complaints ive gotta say its a total wrought,was going to be a bit more respectful but it sounds far from deserved.I won $42 dollars in poker,so i deposited through neteller into poker,just to find i am limited to $20 a day in poker and need to verify docs to increase poker limits...so i go casino and win bout a hundred and fifty GBP,now i find there is absolutely no limit on how much you can spend on the no-skill pre rigged pokies,but heaven forbid we use our skill as poker players with OUR MONEY...every day i was sending and checking and logging in and trying to get poker limit increased and every time i logged in i would get sucked into the BS pokies only trap,now to see that youve gotta rake a certain amount to cash out,i am very very suspicious if its worth even bothering there now.The positive is i won on both poker and pokies before being strung out as long as possible and drained of every cent,the negative is maybe the machine lets everyone win to get that initial deposit knowing full well that they will have to climb out of hell if they ever want a withdrawl....ive made it extremely clear to them where their backwards twisted underhanded decietful dirty disgusting insulting poker limit belongs and that it should be ILLEGAL for them to manipulate peoples funds so they can only play pokies,their response oh my god"the poker limit is for your good and ours" well if its for my good give me my hundred and fifty odd pounds back....totally spewing...THESE ARE THE LITTLE TRICKS AND GIMMICKS I HATE HATE HATE for those that insist theyve never seen any foulplay our tricks from these pokersites,SHAME ON YOU FOR THIS POKER LIMIT WROUGHT INTERTOPS,and it sounds like you make it extremely hard for people to cash out too,i hate the fact that these sites take one second to take our money but we have to climb and move mountains to get our winnings,ive deposited at quite a few new sites since my decent little win a while back and honestly every single one of them without fail has caused me stress anger and frustration by their little tricks and gimmicks and underhanded grasping,but thats what they are,just graspers lol...ok thats all from grumps for now,gl at the tables all 
frank174
Legend
Bronze Level
Just won $20 in a CC freeroll and they won't even put it in my account until I deposited told them I thought it sounded like a scam because where I come from if you got to pay for something you won it's a scam asked them if they thought they had the right to keep my winnings and they would not reply ,my bigger question why would CC have anything to do with such a shady site let alone promote them when they seem so unethicalLets revolt boycott anything Intertops there just THIEVES
Lets revolt boycott anything Intertops there just THIEVES
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thwenth1983
Visionary
Platinum Level
I tried to cash out my freeroll winnings and it was denied, because I hadn't generated enough rake (needed $10.33 more). I thought no biggie and started playing PLO. I turn over $200+ and according to earned frequent player points I had generated well over $11 rake as well as PT4 confirms it. I try to cash out again and it got denied again, this time with no explanation.
So I contacted their live support and they are claiming that I still have to generate $8.4 in rake
One of the worst poker rooms I have ever played, starting from ugly software to long cash out times and ridiculous rules.
I played the jackpot freeroll, I stayed in the prize pool and the amount was not credited to my account of the intertops, it's a site that I will never make a deposit just play the jackpot to improve my game.
I got in touch with support and I had no answer, I let it go.
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CallmeFloppy
Legend
Bronze Level
I have had my issues with Intertops as well.
I started playing there and got a little money built up in some free rolls. Not much but something to play some cash games with. They had a casino promotion and I deposited to take advantage but when I tried to use the casino software I was unable to access it. I spoke with Customer Service and after trying a few things we found I could not access the casino. My funds were locked into the casino so I asked for a refund. They agreed to refund the money but then took all my funds and set my account at $0. I complained and never got anywhere.
Sometime later I came back when I read some reviews that things improved. Again I built up some money in some freerolls and made a deposit, I later got a $25 coupon to try the casino again. I had a new computer and the casino worked so I used the coupon and promptly lost it quickly as you had to play slots. A month later I got another $25 coupon code in the mail. I tried again and this time I ran it up to $2000! Once I hit the rollover required my balance immediately dropped from over $2000 to $200. I checked the fine print and sure enough there was a 8x max on what you could win on the offer. That's cool, I get it. Not what I hoped for but I get the rules and still, $200 extra near Christmas is always helpful.
I went to cash out the $200 and keep the rest of my funds in the account. A few days later I log in to play and I see my account is at $0 and I have no pending cashouts. I get a hold of Customer Service and try to find out why. They told me that I needed to make a $50 deposit between the redemption of the two coupon codes I had used. I look and this is no where on the letter or the coupon. No fine print listing of this information. The rep gives me a link to where this rule is listed. Not a place I had ever seen or would have looked. Nor is it in a place I would have found had the rep not sent it to me. I argue that this seems like a set up as I was not properly informed of this in the mailing. They don't care.
After some arguing I gave up on the $200 I got by using the promotion but I wanted to at least get my money I had prior to using it. No deal, They stated they have the right to confiscate my funds at any time for this rule violation. Ended up getting nothing.
Your poor buddy Floppy got stiffed.
I started playing there and got a little money built up in some free rolls. Not much but something to play some cash games with. They had a casino promotion and I deposited to take advantage but when I tried to use the casino software I was unable to access it. I spoke with Customer Service and after trying a few things we found I could not access the casino. My funds were locked into the casino so I asked for a refund. They agreed to refund the money but then took all my funds and set my account at $0. I complained and never got anywhere.
Sometime later I came back when I read some reviews that things improved. Again I built up some money in some freerolls and made a deposit, I later got a $25 coupon to try the casino again. I had a new computer and the casino worked so I used the coupon and promptly lost it quickly as you had to play slots. A month later I got another $25 coupon code in the mail. I tried again and this time I ran it up to $2000! Once I hit the rollover required my balance immediately dropped from over $2000 to $200. I checked the fine print and sure enough there was a 8x max on what you could win on the offer. That's cool, I get it. Not what I hoped for but I get the rules and still, $200 extra near Christmas is always helpful.
I went to cash out the $200 and keep the rest of my funds in the account. A few days later I log in to play and I see my account is at $0 and I have no pending cashouts. I get a hold of Customer Service and try to find out why. They told me that I needed to make a $50 deposit between the redemption of the two coupon codes I had used. I look and this is no where on the letter or the coupon. No fine print listing of this information. The rep gives me a link to where this rule is listed. Not a place I had ever seen or would have looked. Nor is it in a place I would have found had the rep not sent it to me. I argue that this seems like a set up as I was not properly informed of this in the mailing. They don't care.
After some arguing I gave up on the $200 I got by using the promotion but I wanted to at least get my money I had prior to using it. No deal, They stated they have the right to confiscate my funds at any time for this rule violation. Ended up getting nothing.
Your poor buddy Floppy got stiffed.
CadoARAJ
Legend
Bronze Level
I still think that is impossible to withdraw at intertops. When more I play buy in games to achieve the gross rake, more increases the amount that I need to overoll when I won a penny at CC intertops freerolls. Quiting the intertops poker.
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lovido
Enthusiast
Silver Level
I actually won some freerolls there too, which could amount to over 400$ , so i asked their support about withdrawal, and they said i must have to generate over 200$ in rake before i can make any withdrawal, while my balance is not even up to 200$
marcofud
Enthusiast
Silver Level
Intertops I played 2 years ago the same problems starting from the antivirus, which claims that they are all viruses deposits and withdrawals hopeless. Graphics like I would play pegazus and of course the worst players themselves
wilmer907907
Rock Star
Silver Level
Exactly the same thing happened to me, I entered itm in the free card chat tournament and with the win I managed to win more than $ 50, when I tried to make the withdrawal they denied it to me and had generated much more rake than what they demanded. I ended up losing everything
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pokerdebit
Rock Star
Silver Level
J
jsh169
Visionary
Silver Level
Rooms are fine, if you win a freeroll and expect to cash out likely anywhere you won't be able to. It's a very small poker room, if you can work around that, it's good, if not, there are other options. I have cashed out multiple times zero issues.
BBr3
Rock Star
Silver Level
And I thought them stealing the $400 it took me forever to build up playing freerolls was bad. I only lost time, you lost actual money......
I feel your pain Floppy ! :cheers:
C
CallmeFloppy
Legend
Bronze Level
As an update. Since the time I wrote that, I did play in the Cardschat freerolls and in the 15 year even at Intertops in which I finished 2nd for $265ish dollars. I was able to withdraw the nearly $300 that I had on the site without an issue.
I shared the bad but wanted to be fair, and share the good.
BBr3
Rock Star
Silver Level
All the best scams reward some people to keep the scam rolling along. They burned me hard though (not as hard as people unfortunate enough to make a deposit there).
Out of curiosity though, how much did you end up having to deposit/lose/rake before they allowed a withdraw?
I wouldn't be surprised if they allowed people to take out money...... as long as an equal or greater amount was lost or spent on rake. :help:
theANMATOR
Legend
Bronze Level
LOL now thats funny right there.
Terms of service have not changed. Any winnings earned through freerolls are not accessible until you have deposited.
Furthermore the freeroll winnings have to be rolled over 50% (is that correct) before they are eligible for withdrawl. Makes it difficult for players who do not play cash games, but they do count the tourney fees as 'rake'.
I asked them directly on the phone if they we could make a deal - if they would accept me directly giving them half of my freeroll winnings - in exchange for releasing the other half to me - but they said they can not deviate from the terms of service.
Seems quite rigid - but I get they want that sweet sweet rake - lol that will take me years to generate. This is even after I have made a min-deposit. Fortunately I have also been allowed to withdraw winnings I have earned from regular paid for events.
I believe they compartmentalize funds earned. Those earned from FR are placed in one basket and have to generate 50% rake before being placed in a basket available for withdrawal, as long as the player has deposited.
Those won through regular events are placed in another basket and are available for withdrawal as long as the player has deposited.
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Zorba
27
Platinum Level
Sorry mate, but I actually found this funny, I'm not sure if it is the way you wrote it or the way you handled the situation, both most likely.
:top:I'm going through the Itops blues at the moment, I ran up CC winnings in the sportsbook thinking that would generate rake, I think I had the rake down to $40 to go, I just added $19.50 to that with a 1st and a 3rd in CC games recently, it's like a never ending merry-go-round, the traffic is pathetic for my timezone, last night I counted 17 people at all of the low cash tables and just when you think you're close to generating the rake you add another 50%. :rofl:
The live betting side of their sportsbook has been out of service since 01/01/18 due to an upgrade apparently, I could have easily doubled my BR their if it was working the last 2 years.
I'll persevere as I only play cash games there to pass time, once I generate the rake I will attempt a withdrawal again.
dakota-xx said:
This indicates the FPP to $ rate.
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CallmeFloppy
Legend
Bronze Level
I made an initial deposit of $50 but did not make any deposits after I had that issue. I did play some cash games there since I figured that I would never be able to withdraw and would use the site as a place to practice my game. ( I like to focus on one specific thing and try to apply it over a week or two) Certainly not enough rake to cover the $265 I won in that free game.
I did check with their staff ahead of time to ensure I did not have anything that would prevent a withdrawal before I tried, and took screen shots of the conversation when I was told that I would be able to withdraw as long as I did not take advantage of any bonuses. Glad I did not need to use them.
C
CallmeFloppy
Legend
Bronze Level
Sorry mate, but I actually found this funny, I'm not sure if it is the way you wrote it or the way you handled the situation, both most likely.
I'm going through the Itops blues at the moment, I ran up CC winnings in the sportsbook thinking that would generate rake, I think I had the rake down to $40 to go, I just added $19.50 to that with a 1st and a 3rd in CC games recently, it's like a never ending merry-go-round, the traffic is pathetic for my timezone, last night I counted 17 people at all of the low cash tables and just when you think you're close to generating the rake you add another 50%. :rofl:
The live betting side of their sportsbook has been out of service since 01/01/18 due to an upgrade apparently, I could have easily doubled my BR their if it was working the last 2 years.
I'll persevere as I only play cash games there to pass time, once I generate the rake I will attempt a withdrawal again.
This indicates the FPP to $ rate.
Not sure why that is funny.