One of my New Year's resolutions is to download one of these programs so I have been avidly following this thread.
Here are my questions: which one do you feel is best for someone totally green? Or is that purely individual, based on all kinds of "it depends" factors?
Well, either has the potential to be overwhelming to a new user who knows nothing of tracking software. That doesn't mean you can't startup using it right away, you just won't be able to use it to its fullest potential until you wrap your head around it all. You'll probably start out with default filters, reports, and HUD configurations until you learn enough to tweak it to your own preference. If you feel you already have a headstart on PT3, then that might be enough to sway you.
In terms of comparison, it's going to be hard to get an objective opinion from any user of one or the other. Only if someone has had very recent experience with both and hasn't really formed an attachment, I guess, but then again they'll likely not have a deep enough knowledge yet about either to give a truly educated assessment either.
As I noted, I used to use PT3 and switched to HEM around the time it was released (or not long after). I just looked up my original purchase email and I bought HEM Pro in August 2008. So I've not used PT3 since then and couldn't give a hands-on comparison that meant anything -- pretty much what I know of PT3 these days is what I read.
I still love HEM and haven't seen anything to make me reconsider PT3 at this point. But like Bonfli and I were discussing, it may offer you some things in specific areas that HEM doesn't, and vice-versa.
Bottom line, both are entirely capable when it comes to tracking stats and doing self-analysis. Either would be a wise investment to any player that plays beyond just recreational level -- any serious player who puts in the time to analyze their game and take advantage of what either product offers, will improve more than enough to pay for the product in a very short amount of time.
HEM has several integrated add-ons that may be valuable to you. In addition to Omaha support, which PT3 also offers, HEM offers LeakBuster and TableFinder for cash players, as well as Hold'em Vision, TableNinja, and SnG Wizard as integrated add-ons. Other than Omaha I'm not sure what else PT3 offers these days.
This isn't to say I'm a blind, rabid HEM fanboy who can find no fault with them. Overall their support is great (much better than PT3
back when I used it), but sometimes their development team frustrates me to no end. I've had more than a few frustrating discussions with them about it (including with Roy, the owner/founder/original developer). That likely has more to do with me being a software developer first (who is obsessive about the subject) and a poker player second, and I get the idea that they are mostly poker players that learned to write code. They can sometimes do some really boneheaded things with their code design that drives me nuts, but their poker logic is very sound and their product overall is still very good.
Is there a way to see a side by side comparison somehow?
Not sure but I'd like to see one too, just to see how PT3 has evolved since I last used it.
I'm fairly familiar with PT3 because of TPC's excellent tutorial on the subject--is there a video tutorial for HEM? I've read AbsolutHamm's thorough Holdem Manager Guide but haven't seen how it works visually.
There are
some videos in the HEM Video Library, as well as numerous videos on YouTube and the various training sites. And I think there was an early HEM video here by KC or somebody, don't recall, but it's changed a lot since then.