mina271
Legend
Bronze Level
if you allow yourself to be excluded from the game, be it only temporarily or forever, you will definitely get at least one email that says how long you have been excluded from the game. but if you haven't looked for it for a long time and you have forgotten whether you really closed your account or not then you could first try to log in with the known log in data. But I would definitely advise to talk to the support and ask if it is possible to play with them again and depending on how your mail formulates them, I think it will be possible to play with them. What I would strongly advise against is that you make a new account and try to play with them because if they catch you with it then it could end badly. they could then demand everything you won back from you and label you as a cheat. it would be nice to hear what you did and what the support told you. I wish you a lot of success and if you have managed to play again then I wish you a lot of success
wildharpzpoker
Rising Star
Bronze Level
Yeah I recently won a load of casino play bonuses in a "jackpot" tourney on stars.
I deactivated casino games on stars years ago. Now I've got a huge amount of casino play in the account... Guess what? They won't reinstate casino games 🤣 they say its a permanent removal... im like wtf how can you do that to anyone? Indefinitely is acceptable language and seems pretty straightforward.... but permanently just seems wierd.
In trying to get them to do somthing but I've hit a brick wall and logic isn't relevant in the discussion
I deactivated casino games on stars years ago. Now I've got a huge amount of casino play in the account... Guess what? They won't reinstate casino games 🤣 they say its a permanent removal... im like wtf how can you do that to anyone? Indefinitely is acceptable language and seems pretty straightforward.... but permanently just seems wierd.
In trying to get them to do somthing but I've hit a brick wall and logic isn't relevant in the discussion
Suns of Beaches
With a Balloon to the Moon
Bronze Level
Maybe casino games are not available in ur region?
Deactivating them has nothing to do with self ban. I deactivated them years ago so they no more show up in the lobby but was always able to reactivate them myself if i wanted to.
antonis32123
Legend
Loyaler
If you email them and you ask ban for live , this cannot be reversed . I think this last must change . You must have the option to change this decision . Maybe 6 months after your decision . 6 months minimum ban for safety reasons .
Daniel72
Legend
Bronze Level
