Pokerstars - account frozen.

K

kkami

Rock Star
Silver Level
Joined
Jul 11, 2020
Total posts
199
Chips
3
You need to contact their support service again. I think they will decide this issue in your favor.

They won't:


Hello,
Thank you for your email.
We are sorry, but your account cannot be reopened. We take our responsible gaming obligation most seriously, so if we have permanently closed your account at any point, we cannot reopen it.
We hope you understand our position and wish you well in the future.
Regards,
Stars Support
 
zwbb

zwbb

Legend
Bronze Level
Joined
Sep 2, 2017
Total posts
1,072
Awards
6
Chips
30
They won't:


Hello,
Thank you for your email.
We are sorry, but your account cannot be reopened. We take our responsible gaming obligation most seriously, so if we have permanently closed your account at any point, we cannot reopen it.
We hope you understand our position and wish you well in the future.
Regards,
Stars Support

Yes, apparently in this case, you will have to create a new account .....
 
S

steve01991

Legend
Platinum Level
Joined
Jan 17, 2015
Total posts
1,172
Awards
3
Chips
319
poker like casino play can give those who are looking for a thrill the same feeling, so yes , poker and casino play have the same effect on a person therefore it does fall under the addiction category.
 
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
13,531
Awards
1
Chips
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poker like casino play can give those who are looking for a thrill the same feeling, so yes , poker and casino play have the same effect on a person therefore it does fall under the addiction category.

Of course it does. The only difference is, there are long term winners in poker. In casino games only the house is a long term winner. But to be honest most people play poker the same way, they play casino games, and it can lead to the same kind of problems.

A lot of people are looking for the thrill of a fast win, and they get drawn to games way above their bankroll, which will often lead to ruin even for long term winners. Just look at the amount of posts from people in this forum, who report this kind of problem having busted their roll again and again.
 
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
13,531
Awards
1
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How can I do it if my account was fully verified?

You obviously can not play on pokerstars again, so the only solution is to find another poker room. Luckily there are several to choose from. So just learn from your experience and dont repeat it somewhere else. Best of luck with everything :)
 
zwbb

zwbb

Legend
Bronze Level
Joined
Sep 2, 2017
Total posts
1,072
Awards
6
Chips
30
poker like casino play can give those who are looking for a thrill the same feeling, so yes , poker and casino play have the same effect on a person therefore it does fall under the addiction category.
Dependence on earnings is normal. We are heavily dependent on finance
 
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