Hi guys

I just want to hear about other people's experinece with losing internet connection while playing.

I just played 4 tables on Party and while im in a couple of hands I lose connection and get kicked out of all 4 tables. It has happened before and ofcourse it is always just as I have a good hand and have money on the table and I just lose them. I immediatly checked my internet and opened my homepage no problem but PP said it was not at their end the problem was.

Is this a more common problem with certain sites compared to others or does it happen from time to time on all sites?

computers have always been unreliable, its just a part of online poker.
just have to try and get back to the tables as quickly as possible.

For sng players its worst case, for cash players not. Have a internet stick as a "plan B" !

Originally Posted by Daniel72

For sng players its worst case, for cash players not. Have a internet stick as a "plan B" !

That depends.

If you're in a $100 pot and time out. I'd find this more frustrating, than say..losing a hand you're involved in a SnG.

I also have a internet pen but find by the time you realise you have disconnected, stuck the pen in, waited for it too disconnect - you end up missing the hand anyway Pens are very god though, if you're in a grind and your connection does day, you can get up and running within a few minutes minus a few hands which isn't usually a huge issue!

Having said all that though, I'm currently stuck on just a dongle at the minute anyway with no "fixed" net


OP:

I've experienced it myself, just something you have to accept as part of the parcel and something even more frustrating when you get a good hand/pot and end up disconnecting.

My connection is very good generally but I have neighbours with an unsecured internet connection so even if mine does go down I jsut use their internet as backup.

My frustration was that my internet was fine. I immediatly checked my internet and opened my usual home page without a problem. I had problems opening and navigating around the poker site all evening, but they say they did not have a problem at their end

Nothing like 3 betting AA and having AQ suited on another table to freeze/disconnect

Ooo fun times

Just lost my connection on Party Poker 6 tabling, Blah!

good thing I wasn't in any hands.

Im going to use this thread to keep a log of each time and what site I get disconnected from. lulz

good idea, so will I

A few times I have lost connection while playing SNGO's and I have emailed customer support and I would say 90% of the times the refund my buy in. If you do get disconnected always try and make a note of the tourney number. Not sure how it works on cash games or MTT's but with SNGO's it does and it has got to be worth a try?

Originally Posted by Colbefc

A few times I have lost connection while playing SNGO's and I have emailed customer support and I would say 90% of the times the refund my buy in. If you do get disconnected always try and make a note of the tourney number. Not sure how it works on cash games or MTT's but with SNGO's it does and it has got to be worth a try?

I could understand the full buyin refund if the whole sng game got disconnected, all players disconnected. But if you are the sole one disconnected and the game continues on they still refunded your full buyin/.?

And what site was this...?

I’m going to tell you something.
Several times I have been attacked and my internet not available suddenly after a big hand and well on my way to the money.
I believe there is a hacker able to do this but have no proof except it happens on lots of different poker sites

It always seems to happen to me when I really need to chip up. By the time I get my connection back, I am out of chips.

Constant disconnection is one of the many reasons I stopped playing at Bovada. It's been months since I played there so I'm going to give it another try to see if they've fixed at least some of the problems with their new software, but from what I'm reading online, I'm not hopeful.

years ago they use to knock out the ip address,similar stuff now....never see all these fascinating variations of timely disconnections anywhere on the net except online poker it would seem.I am currently experiencing a very rare break from timely disconnections and have had many deep runs and final tables so i expect the disconnections will kick back in soon to claim back the tidy little bankroll ive built lol lol,oh well we shall see ,its just part of the contest to me now im so use to seeing all the tricks do their rotations after 8 or so years online.Fingers crossed my discon free stretch laasts a few more wins...gl gl.

Originally Posted by Shrops

It always seems to happen to me when I really need to chip up. By the time I get my connection back, I am out of chips.

Yes i agree 100%,and its so often from the blinds at top end of tournaments with no discon for the hours leading up to it.One good one lately,was card dead for well over an hour...then i get AA in the big blind and disconnected haha lol good fun aye lol.gl gl.never give up,but give little i feel is the best aproach to online depositing,or build from scratch quite often.Play with their money then hehe.

My connection is bad too, on all sites. I have called my internet provider several times too. They tell me my internet is good, I talk to them nicely so they sent out a Tech to my place out. They found nothing wrong , but they asked how many items are using my wifi . Told them and they said that is the problem. so I have everyone on schedule until they bring me that extremely high end modem that I ordered so everyone can use at the same time.

ACR is ridiculous for losing connection

pokerstars lately has been crashing every game......

In your case if it is only with PP, close the software and open it again so that it does not happen to you. It happened to me and if I don't close it and open it again it doesn't work normally.

I have never had any connectivity issues at Party poker, I have a misfortune today due to heavy rain and I lost a place that I was leading in 888 poker, but that was an eventuality

Hi, the ALL! I think practically everybody faced with this problem... Here 2 reasons: problems with your provider, or problem with
the poker sites themselves. In the first occasion, if became get often, better change provider, or have reserve line internet. In the accidents with the poker sites need only patience, and relate by this philosophy... Or how in the occasion with provider, I think better to finish play on this site, and switch on the others.

The main issue here is with our internet providers, but some poker sites have software, that handle short disconnections much better than others. On PokerStars the poker client is often able to reconnect to the server, before your hand is folded, so that the loss in internet connection is only a minor inconvenience.

On 888 Poker however the poker client usually freeze and require a complete restart, before you can get back in the game. I have experienced this on two different computers, and other users have reported the same, so it definitely seem to be a general problem.

Its obviously not ideal, so especially if you are a mid or high stakes player, you might want to either have a really good internet connection to play on 888, or play on a site like Stars, where the poker client handle disconnections better.

In most cases, the problem is at your end, if you can’t prove it on theirs, if many people have suffered, they usually compensate in the main tournament players.

I have not had a chance that a loss of connection was associated with a poker site. The player’s provider is usually to blame. There are a lot of servers through which there is a connection with a poker site. Very rarely, the site is to blame for the loss of communication. And if this happens then a lot of players lose their connection.

you would have to have a plan b or some alternative, if new happens. It's frustrating and hopeless, maybe that hand you lose could make a difference, try to play when you think you have a stable connection, I don't think it's a problem in the poker room, but your internet provider.

I have had this problem many times. As the years go by, the amount of time that it takes
to get up and running seems shorter which is a good thing. Its just part of the game though. There is always live poker if you wish to avoid disconnection. However , its not easy to find
a live poker game where you can play in your underwear and smoke weed!! Haha

That's very pissing off but probably everyone has that problem sometime.

Originally Posted by Grindabod

Hi guys

I just want to hear about other people's experinece with losing internet connection while playing.

I just played 4 tables on Party and while im in a couple of hands I lose connection and get kicked out of all 4 tables. It has happened before and ofcourse it is always just as I have a good hand and have money on the table and I just lose them. I immediatly checked my internet and opened my homepage no problem but PP said it was not at their end the problem was.

Is this a more common problem with certain sites compared to others or does it happen from time to time on all sites?

I was having that problem on 888 quite often for awhile. They have been very good about returning my tournament fees if not in the money yet, but it still sucks, especially if you're sitting pretty and know you're going to cash well.
They also had (have?) some weird glitch that sits you out, and you have to log out and back in to sit in :s If you're multitasking, you might not notice for a couple hands. It's very frustrating to be sitting there connected, and not be able to play your hands.
With all the money they're making, you would think they could fix some of this stuff. 888 also has a nasty habit of sudden "updates" in the middle of your game with NO prior notice.
How can they just let everyone pay to sit at tournies knowing they're going to shut down for an update? I think that's practically theft... really gets me riled. They need to start letting players know when updates will be happening. How hard is it to send a mass email or something? *grumbles*

Originally Posted by DizzyDeb717

They also had (have?) some weird glitch that sits you out, and you have to log out and back in to sit in :s If you're multitasking, you might not notice for a couple hands. It's very frustrating to be sitting there connected, and not be able to play your hands.

The glitch, I have noticed, is in SNAP tournaments. If I sit out in one of these due to timing out in a hand, then I can not sit back in again. I need to close the table, go in the tournament lobby and click on "seat me" to get back in the action. This is a bit annoying, and since the SNAP tournaments are not important to me, I am just going to avoid them from now on, unless their is a new promotion or something.

I'm sure everyone who's played online poker at some point has experience an internet outage weather they're playing casually, for real money or on the final table of a huge tournament. I myself have had many internet outages in the course of playing online poker. I use Spectrum internet service and their general maintenance time is after midnight. I have learned to be wary of this sitation due to them doing random maintenance monthly. There have been multiple cases where I would get an outage and come back to being blinding out of mtt's. Quite a tilting situation but that's what bankroll management is for, weather you run bad or have an internet outage you have the roll to back those issues. Good luck.

Yes it always happens at the worst time. But that's what we think. We still have this problem when we're not playing poker, but we don't care.
Anyone playing online poker must accept this. You can be prepared for uninterruptible power supply, mobile internet, but it is still annoying.

My dear friend.
Never trust them 100%. This is something they enjoy that you have no way of getting a concrete answer and never explain. If it continues to occur and they do not respond, do not use this room anymore.
NOTE: my opinion!

There are other network providers in the chain between the site and your computer. Therefore, it happens that a certain location does not work and the poker table freezes. This happens at 888 poker, in the ipoker network, poker house.

it's been a long time since I lost my connection. but even with the temp. I can not forget the time when I was on a big tournament with AA before the bubble. I was on the flop when it happened to me with 60% of my stack on the spot. when my connection came back I lost my chips and because of this incident I failed to reach the bubble. I still cry today and do not wish that to anyone.

Originally Posted by Grindabod

Hi guys

I just want to hear about other people's experinece with losing internet connection while playing.

I just played 4 tables on Party and while im in a couple of hands I lose connection and get kicked out of all 4 tables. It has happened before and ofcourse it is always just as I have a good hand and have money on the table and I just lose them. I immediatly checked my internet and opened my homepage no problem but PP said it was not at their end the problem was.

Is this a more common problem with certain sites compared to others or does it happen from time to time on all sites?

Hmmm I never get disconnects on America's Cardroom.

Originally Posted by fundiver199

The glitch, I have noticed, is in SNAP tournaments. If I sit out in one of these due to timing out in a hand, then I can not sit back in again. I need to close the table, go in the tournament lobby and click on "seat me" to get back in the action. This is a bit annoying, and since the SNAP tournaments are not important to me, I am just going to avoid them from now on, unless their is a new promotion or something.

The glitch was in all MTTs for me, and I recently spoke with someone at a table who was trying to figure out how to play because the game had her sitting out and she couldn't fix it.
I can't really remember if it happened in the SNGs. It's been awhile..

Huge shoutout to person who digged in archives ans thought it's great idea to bring 7 year old thread back to life

Anyway i've lost connection couple times during playing ... it hasn't sent me to panic mode though although it has happened sometimes while playing in some rooms which need wifi-connection such as 888 lol ...

I was playing tonight on ACR in 3 MTT.

Only 1 out of the 3 tables gets disconnected and it's the 200K touney when I have KK and flop a set with two callers.

It did not start my timebank and my other two tourneys are still running no problem.

I call ARC immediatley and they said there was no reported issues and the problem was on my end. How can the problem be on my end when the other two tourneys are still running?

The whole process from getting effed in a huge hand at critical point through customer service stank bad

Originally Posted by thelossdoctorTX

I was playing tonight on ACR in 3 MTT.

Only 1 out of the 3 tables gets disconnected and it's the 200K touney when I have KK and flop a set with two callers.

It did not start my timebank and my other two tourneys are still running no problem.

I call ARC immediatley and they said there was no reported issues and the problem was on my end. How can the problem be on my end when the other two tourneys are still running?

The whole process from getting effed in a huge hand at critical point through customer service stank bad

Hi, please send us a private message with your screen name and the tournament ID number or name and Hand ID number to further assist you.

It happened a few times on pokerstars. Onces i had kings and it was annoying because it was a big pot i missed. Once i had jacks when connection failed and afterwards i was happy not to be in the pot because one of the opponents had kings. Sometimes more, sometimes less terrible.

It happened to me a few times, this one time I remember playing in a tourney and I started very well in the first 10 mins, I was cheap leader by a distance and then connection went off for about an hour an half and when I got it back I found myself in the money in the tourney with almost the average stack. Lovely.

If the site you use has a app, make sure you have that.
If the connection on your laptop/pc fails, you can play on your phone.
Even if you have a connection it helps to switch off the wifi for a second.

I lost connection couple of times during playing on pokerstars.......and was 100 % not my internet problem........because the others sites worked out very well....it is ugly when it happend..........but how allways i say.......i repeat.....it is ONLINE..........that means .....everything is possible........all the best

There was also such a problem playing several tables, I could not restore the connection for a long time, when I went back, I flew out of all tournaments with a loss of money. Now I don’t play more than two games for a session.

always leave your phone charged and with 4G on to route when this happens

Seems difficult to get a stable connection from PokerStars ever since they've updated their software several months back..

the advice i can give is when you lose connection never ever look what hands u got before.Most of the times is AA,KK,QQ :P

It It happened to me too. And it's funny because it it haps when you have reallay good cards