BetOnline and SportSbetting accounts. How to play both sites?

jsnake716

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In happened at the end of this winter.
Played CC games, won some money, used these money to play MTTs, won some, cashed out from both SB and BoL accounts to Bitcoin.
Logging on next week and see that both of my accounts are blocked...
Contacted support - they wanted me to do a SELFIE with documents next to my face together with photos and scans of utility bill, ID and such. Well I've never done a single selfie in my life and I think it's stupid to take self photos, but after a week or two I've decided to send them what they've asked. Then the nightmare has started " We can't clearly see the numbers on your ID next to your face"... OFC you can't see it, because my fingers are covering the numbers while I hold the ID, that's why I've sent you the other photo of ID alone... - that's what I wanted to write, but instead I was polite and kind and sent them a nice reply... but support wasn't fast and it lasted for a month or more to resolve this situation.

In the result I've got just one account unblocked and this email:


This is Nancy Diggins from Financial Services. Hoping you are well by the time you receive this email.
“At Sportsbetting, we pride ourselves on providing our players with a trusted and reliable online experience that delivers exceptional customer service. In return, we expect fair and ethical play from our players.
We take the security and safety of our players seriously, as a result players found multi-accounting or doing anything that we believe compromises the fairness of play or game security at Sportsbetting will not be tolerated.
Any player that our security and fraud team find guilty of acting in an unethical manner and in a way that generally violates our Fair Play policy will have their account closed, account funds confiscated, and subsequently will be banned from playing at Sportsbetting along with all other sites on our network.
Our zero tolerance policies are to the benefit of all customers, who can continue to enjoy playing online at Sportsbetting confident that our high standards ensure vigilance when it comes to maintaining game integrity and a service that they can trust and depend on.”

We have decided to close all duplicate accounts, leave SB**(***@gmail.com) open. If you continue to ignore our policy and behave similarly moving forward, we will act to remove all bonuses and associated winnings from your account – without notice and without further explanation.

Regards,



I had just one account at SB and just one account at BoL, been playing for a month or more. Haven't deposited, won couple of dollars in CC games and won some more in MTTs, cashed out and got both accounts blocked.

SO

How do you guys keep playing at both sites?

I find it truly amazing that you say you cashed out of both sites without ever depositing??? Of course if you are logging into both sites from the same IP they may have an issue, I have played on both sites but I have never tried to jump backinto a tournament after busting from 1 site to the other, I know that will get you banned.
 
finaltable1

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I find it truly amazing that you say you cashed out of both sites without ever depositing??? Of course if you are logging into both sites from the same IP they may have an issue, I have played on both sites but I have never tried to jump backinto a tournament after busting from 1 site to the other, I know that will get you banned.

I was very surprised with that fact. American poker sites are doing a good job. Also ACR does the same thing. I've ordered 3rd cashout today without making any deposit to ACR... Unlike for example iPoker network, where they ask to make a minimum 1 deposit per year, just to check that my bank card is working or some other stupid excuse...Don't really remember what they've said first time, cause it was awhile ago, but since then I'm depositing a minimum 10 euro every January, so I can enjoy withdrawals for the rest of the year.

Ok, I do agree that maybe some of the withdrawal methods might have to be verified through deposit, like bank card for example. But for majority of payment methods there is absolutely no need for any verification, Just send me a check to my address or transfer money to my e-wallet or bank account... And with that Bitcoin option - what can you verify with bitcoin, since majority of users prefer to stay anonymous?

So, I can only thank both SportsBetting and ACR for such service, however, still not happy about my BOL account being closed.
 
Zorba

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Do I have to send a PM to Debi or Tammy to do that? Cause I've posted both of my nicknames into "Post your BoL and SB usernames here" thread long time ago, right after I've registered at both sites.
Either, Tammy's user title does say the other Debi. They will be the best people to sort this problem.

Good luck.

:top:
 
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Cdawg405

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In happened at the end of this winter.
Played CC games, won some money, used these money to play MTTs, won some, cashed out from both SB and BoL accounts to Bitcoin.
Logging on next week and see that both of my accounts are blocked...
Contacted support - they wanted me to do a SELFIE with documents next to my face together with photos and scans of utility bill, ID and such. Well I've never done a single selfie in my life and I think it's stupid to take self photos, but after a week or two I've decided to send them what they've asked. Then the nightmare has started " We can't clearly see the numbers on your ID next to your face"... OFC you can't see it, because my fingers are covering the numbers while I hold the ID, that's why I've sent you the other photo of ID alone... - that's what I wanted to write, but instead I was polite and kind and sent them a nice reply... but support wasn't fast and it lasted for a month or more to resolve this situation.

In the result I've got just one account unblocked and this email:


This is Nancy Diggins from Financial Services. Hoping you are well by the time you receive this email.
“At Sportsbetting, we pride ourselves on providing our players with a trusted and reliable online experience that delivers exceptional customer service. In return, we expect fair and ethical play from our players.
We take the security and safety of our players seriously, as a result players found multi-accounting or doing anything that we believe compromises the fairness of play or game security at Sportsbetting will not be tolerated.
Any player that our security and fraud team find guilty of acting in an unethical manner and in a way that generally violates our Fair Play policy will have their account closed, account funds confiscated, and subsequently will be banned from playing at Sportsbetting along with all other sites on our network.
Our zero tolerance policies are to the benefit of all customers, who can continue to enjoy playing online at Sportsbetting confident that our high standards ensure vigilance when it comes to maintaining game integrity and a service that they can trust and depend on.”

We have decided to close all duplicate accounts, leave SB**(***@gmail.com) open. If you continue to ignore our policy and behave similarly moving forward, we will act to remove all bonuses and associated winnings from your account – without notice and without further explanation.

Regards,



I had just one account at SB and just one account at BoL, been playing for a month or more. Haven't deposited, won couple of dollars in CC games and won some more in MTTs, cashed out and got both accounts blocked.

SO

How do you guys keep playing at both sites?



Why play on different sites on the same network under the same name/email?
 
Zorba

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Why play on different sites on the same network under the same name/email?
Because that is how most of us here at CardsChat have done it without any incident when CardsChat first started having games at those 2 sites.

:top:
 
finaltable1

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Why play on different sites on the same network under the same name/email?

Dude, I have 2 accounts at the PS, Party, iPoker and 888 for approx 10 years. Just not using both of them anymore. And I had no idea that BoL and SB are different skins of the same network when I've registered my accounts. For past 4 years I'm not paying that much attention to poker world like I've used to, and playing poker in the evenings mostly because It's boring just to draw things and watch something... Sometimes 3d rendering process takes a lot of waiting time so it's nice to have a option to play couple of hands while I draw a new 3d model.



Either, Tammy's user title does say the other Debi. They will be the best people to sort this problem.

Good luck.

:top:

:hahaha::hahaha: I've decided that it's not a problem at all.

Because BetOnline game is on Wednesdays and it starts at 3 A.M. for me. Yeah, I'm an owl, and my most effective thinking time is night time, when streets are silent, and I don't hear traffic sounds coming from the open window, phone is not ringing and nobody disturbs me.. Night time is a great time to do amazing things! :eek: But Monday to Thursday are special days of the week for me, cause I have things to do in the morning, that's why I'm not often playing games at US poker sites during these days. So you guys can enjoy that BoL game with less competition in it. :cool:
 
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Cdawg405

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Because that is how most of us here at CardsChat have done it without any incident when CardsChat first started having games at those 2 sites.

:top:



Oh nice! I guess with more and more people playing now days, they are increasing the security.

Since BetOnline and Sportsbetting are on the same network; I can see how it would be unfair for one person to be in the same tournament twice at the same time with the same screen name.

It makes more sense to me, to play on Bovada and BetOnline at same time since they are on different networks. If I wanted a 3rd, ACR/BCP is okay too.
 
Zorba

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Oh nice! I guess with more and more people playing now days, they are increasing the security.

Since BetOnline and Sportsbetting are on the same network; I can see how it would be unfair for one person to be in the same tournament twice at the same time with the same screen name.

It makes more sense to me, to play on Bovada and BetOnline at same time since they are on different networks. If I wanted a 3rd, ACR/BCP is okay too.

It's against the T&C's to play in the same game from 2 skins of the same network. Screen names have to be different also.

:top:
:hahaha::hahaha: I've decided that it's not a problem at all.

Because BetOnline game is on Wednesdays and it starts at 3 A.M. for me. Yeah, I'm an owl, and my most effective thinking time is night time, when streets are silent, and I don't hear traffic sounds coming from the open window, phone is not ringing and nobody disturbs me.. Night time is a great time to do amazing things! :eek: But Monday to Thursday are special days of the week for me, cause I have things to do in the morning, that's why I'm not often playing games at US poker sites during these days. So you guys can enjoy that BoL game with less competition in it. :cool:
I can't play at BOL or SB anymore, I can't even open the software anymore, they pulled out of Australia not long after Stars and Party did and well after 888 did.

Get in touch with Debi or Tammy just to sort it out and to have the ability to play a game when and if you have time to play.

The prize pool doubled not long after I couldn't play them anymore. :(

:top:
 
Last edited:
finaltable1

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It's against the T&C's to play in the same game from 2 skins of the same network. Screen names have to be different also.

:top:
I can't play at BOL or SB anymore, I can't even open the software anymore, they pulled out of Australia not long after Stars and Party did and well after 888 did.

Get in touch with Debi or Tammy just to sort it out and to have the ability to play a game when and if you have time to play.

The prize pool doubled not long after I couldn't play them anymore. :(

:top:

Wow that sucks! Well, there is a way for you to play at any poker site. It's not a 100% legal way, butit works if you're not doing any stupid moves. There are many VPN services who provide some free traffic every month, like 1Gb for free... It's more than enough to play poker. But during first month you may spend all this free traffic just to download poker Apps.
SO you can download VPN software, install it, change your iP address to netherlands for example, and download the software through this iP, then find some coffee shop address there in Netherlands + phone associated with this address and make new email, and use it to register a new account at any poker site. You won't be able to play big games, cause sooner or later poker site will ask you to verify your identity. But this method is good enough to play freerolls. And if you want to withdraw winnings, then you have to find someone who will agree to play HU against you, so you can lose, and he will withdraw for you. If these amounts of money are under $50, then nobody will pay attention. Some of the GSM companies also provide free vpn services, don't know if such services available in Australia.

Well, I've tried, but it was too late when I've contacted CC administration. BoL support representative told me that my account is permanently banned but they will let me play at SportsBetting. I always have option to open a new account using details of one of my relatives, we have several addresses, any verification won't be a pain. I can even visit one of them and ask to open a debit card exclusively for me. But I'm not that addicted to poker anymore and also Wednesday+BetOnline is not a good combination in my case.


It was Wednesday yesterday b.t.w. and instead of playing more poker, I've spent half of the night drawing 2 wall decorations on one of the 3d models... And I've played iPoker and ACR at the same time. I busted early at ACR and if I've also played BOL, then most likely I would do just half of what I've done.

Here is what I did yesterday:

cc1.jpg



and ofc
the second painting.

cc2.jpg


cc3.jpg




These are small pieces of the big 3d model, but every square millimeter takes time. Tuesday, Wednesday and Thursday are really special days when I can spend more time doing something like this.

Also BoL asked me to make a selfie, and I never did one before, I think that it's stupid to make photos of yourself, and I really don't like to do stupid things. I won't be Betting :thefingerOnline for these reasons until they will touch my wallet with 200euro banknote, cause that's hat I've paid to my selfie teacher:D:D
 
blueskies

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I just signed up for SB. I tried to download their mobile App. I scanned the qr code as they instructed but it just takes me to the BOL app...

Anyone successfully DL the SB app?
 
Vilgeoforc

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Unpleasant situation. But if you have no money left on your BOL account, you managed to withdraw your funds - forget about this room forever.
 
PsychoVas

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I don't know if this will help, but it seems that you can't play in both sites...
Here's the transcript from my live chat help:

Thank you for contacting Player Services. How may I assist you today?​

You: Hi
Kenneth Simmons:
Hi there​

You: A question about the missions promo
You: Are the free-rolls common for SB and BOL, or can I play both?
Kenneth Simmons:
Well​

Kenneth Simmons:
Is this casino or poker ?​

You: Poker
Kenneth Simmons:
I see​

Kenneth Simmons:
Allow me to transfer you to a Poker specialist.​

Info: Please wait while your chat is transferred to the appropriate group.
Info: You are now chatting with Misha.
You: Hi
Misha:
Hello Vassilios, how are you doing today ? you are chatting to Misha .​

Misha: You regrettably cannot play on both SB and BOL as we share a pokerroom.
You: OK, thanks. One more questin
Misha:
Okay.​

You: I use an Antonio Vargas drawing as an avatar in BOL
You: I suggested another in SB and it was rejected. Why is that?
Misha:
it would not get approved as we share the same poker room, you are supposed to have only one account in the pokerroom.​

You: OOPS
You: That I didn't know
Misha:
Okay, Please request on of the poker accounts to be closed, which one would you prefer ?​

You: I'd rather keep BOL. Can you transfer the funds?
Misha:
Okay, I will escalate this for you . You can keep the other account opened just close the poker or do you prefer that we close the whole account?​

You: Close the whole. If I cannot play poker in both, casino and sports are not in my interests
Misha:
Okay, i will escalate that the account be closed and escalate so that the funds are transferred, Kindly give us up to 24 hours via e-mail to get back to you.​

You: OK, thanks.
You: Rules are rules and I'm glad I found
You: out
Misha: Thank you for waiting. I'll be with you in just a moment.
You: Sure
Misha:
You welcome, thank you for being so open and informing us about this .​

You: Of course
Misha:
Is there anything else I can assist you with at this time?​

You: Thank you for your assistance
Misha:
You Welcome.​

You: Have a great rest of the day
 
blueskies

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Question about this. If we have money on both sites, will we run into any problems?

My original acct is with BOL and I do play cash games there in addition to the CC freerolls. However, I created an SB account just to play in the CC freeroll there. Are we in the clear to withdraw from either site since they are making an exception to CC members to have accts with both sites?
 
darionara

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I recommend it, it is a good option, both of you have the possibility to create parlays and earn a lot of money
 
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I just bet with my local bookie or used to. It gave me a reason to go for a beer before the virus ......
 
Suns of Beaches

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You can play on both Betonline and SportsBetting Poker rooms thanks to Cardchat.

https://www.cardschat.com/forum/car...your-bol-sportsbetting-usernames-here-291541/

You however cannot play on the same tournament twice (one from each room). In fact you should not be able to log on both rooms simultaneously.

i asked them per email and they told me you can have accounts on all 3 sites. i did not mention cardschat. this is getting somehow strange, the information here in the thread is different. one poster even talked with live chat who told him its NOT allowed.

some clear information of a bol-rep or something would be appreciated.
 
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wow thts crazy i have no issue with them at all hope you get your accounts back
 
PHX

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To my knowledge you cannot have BOL and TigerGaming accounts. I opened TigerGaming account around 2 years ago when they had a promotion and they closed it within 2-3 days.

So either they changed the rules or the representative that emailed you was wrong.

Rule change is quite possible as they have changed a lot of other rules in last few months and they don't tell anyone. Like back in March I went to withdraw only to find out the monthly $50 withdrawal discount was gone.

Easiest way to find is to go their webpage and ask them on live chat if they say it is allowed then create an account.

i asked them per email and they told me you can have accounts on all 3 sites. i did not mention cardschat. this is getting somehow strange, the information here in the thread is different. one poster even talked with live chat who told him its NOT allowed.

some clear information of a bol-rep or something would be appreciated.
 
Polytarp

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Just read through the thread.
Regarding a "selfie and a newspaper"..welcome to the new age. I've had to do the same for a crypto currency site. Just make sure that you have the tools (Tor is one) and a means of tracking that photo..embed something in it.
Second, I have more than one account with the same network (different skins) and have never had an issue. Sometimes the online agent is an issue so ask for their supervisor. I'm thinking you've done something which set off a flag. For example, 888 was providing me with tickets for certain games after I provided them with all kinds of time-stamped screen-shots but I was in the wrong. It took a competent agent to point out where I was led astray and I stopped my emails to support with thanks to the person who cleared everything up.
Being someone who doesn't like loose ends do your best to tie together what has taken place then present your case to the agency that monitors this network..but only when you have all of your i's dotted and t's crossed. Hope it works out for you whichever way it goes.
 
Suns of Beaches

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To my knowledge you cannot have BOL and TigerGaming accounts. I opened TigerGaming account around 2 years ago when they had a promotion and they closed it within 2-3 days.

So either they changed the rules or the representative that emailed you was wrong.

Rule change is quite possible as they have changed a lot of other rules in last few months and they don't tell anyone. Like back in March I went to withdraw only to find out the monthly $50 withdrawal discount was gone.

Easiest way to find is to go their webpage and ask them on live chat if they say it is allowed then create an account.

This is very strange. Email support told me two time i can have accounts on all 3 sites, betonlinemike on 2+2 told me only 1 account is allowed :confused:
 
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