anyone else having trouble with PokerStars?

[mzimmers]

Hi, all -

I just started using PS less than a week ago. The first few days were fine. A couple days ago, they had some problem which appeared to freeze most of their action. Many people reported it, but most seemed to get going again in a few hours. I, however, can't log in. It tells me I'm logged in on another device, asks me if I want to transfer to my current device, and when I say yes, it goes awhile then gives me some obscure error message.

Their support page doesn't load (at least not for me), and my emails haven't produced a meaningful response. Anyone have some idea what's going on?

Thanks...

 

[Nikolay Nakhaev]

now everything seems to be stable
but for a while a lot of complaints about the operation of the room and the failure
reinstall the client again

 

[mzimmers]

Stable, perhaps, but something is still screwed up with my ability to log in. I've tried from multiple devices/systems. The frustrating aspect of this is their seemingly deaf ear to complaints.

I knew the people who started PS years ago...they wouldn't approve of this level of service.

/rant

 

[mkdrummey]

When this happened to me I just killed the software on both devices and waited a while then it let me log back in ok. This sometimes happens when transferring from computer to mobile. You would need to somehow talk to support if you can't get back in. It seems difficult at the moment with lockdowns. Try all support options like twitter if you can.

 

[mzimmers]

Thanks for the suggestion. I've tried eliminating the software on all devices but I didn't do the wait afterwards. I can try that.

I don't have a twitter account, but I guess I could create one. I'm just amazed that they're this difficult to reach.

Thanks again.

 

[paintedbynumbers]

the service is non existent!! Ever since Covid it's been like playing Bingo. One outters on the river all the time. Today a guy shoved all in 1500 chips preflop with K7 and flopped a flush. It's bs. I've been recording my games and am uploading them to youtube. I can do the same here. I wouldn't give them a penny until the covid clears and they go back to how they were.

 

[LSTBrand]

Today i got a problem

the fault code is 674/1064 Interner Fehler.

Do someone have a problem like this?

I can lock in from iphone and play but not at the PC.

I wrote a email to the support but no answer jet...