is Americas Card Room working today?

orchidra

orchidra

Allan with two Owls
Awards
28
NZ
is Americas Card Room working today?

Black chip is still down to

I received this email from ACR a few days ago.


On Monday, May 20th we will begin the first phase of our new software launch on the network. The new software will allow us to deliver exciting new games and features faster than ever before.


IMPORTANT NOTE ABOUT YOUR LOGIN INFORMATION
To ensure that this transition goes smoothly for you, it’s essential that you know your email address and password to log into your account.

*If your registered email address is not updated, please contact customer service before Monday to have it changed. If you don't remember your password, please use the "Forgot Password" feature in the poker client.

Some services within the poker client may be temporarily unavailable.

Please follow us on social media where we’ll regularly be updating the launch status:
 
C

CalyxCrystals

Enthusiast
I'd give it a few days for them to work out the kinks. As of right now I can't even log in (I made sure I had the correct email and password before it went down, still get an error message).
 
C

CalyxCrystals

Enthusiast
They came out with a new update about 15 mins ago that popped up while I was in a tournament. It said "live update" so I assumed it would download in the background while I played, but nope. This download is slow as all hell.
It's only a 100mb file and after 15 mins I'm at 48%. Normally a 100mb file will download in 30secs or less on my internet, this is frustratingly slow.
 
C

CalyxCrystals

Enthusiast
Ok so the download failed at 50 something %. So I removed ACR and reinstalled it and it downloaded the live up date WAAAAYYY faster. Thought I would share in case anyone else had that issue.

Still lost my tourney buy in:mad:
 
najjah166

najjah166

Legend
Awards
14
They came out with a new update about 15 mins ago that popped up while I was in a tournament. It said "live update" so I assumed it would download in the background while I played, but nope. This download is slow as all hell.
It's only a 100mb file and after 15 mins I'm at 48%. Normally a 100mb file will download in 30secs or less on my internet, this is frustratingly slow.
I too have the same problem downloading that never ends, it is better to disconnect and wait until tomorrow, because everything is odd, let them time to update their software, let us not be impatient.
 
C

CalyxCrystals

Enthusiast
I too have the same problem downloading that never ends, it is better to disconnect and wait until tomorrow, because everything is odd, let them time to update their software, let us not be impatient.


Read the post above. Might help.
 
Erpherk

Erpherk

Rock Star
I tried to play poker today and thought my client didn't download correctly but i guess it's a all around problem. I can't see any tournaments registering, only late reg and running. They are working on it tho according to the ACR rep in the ACR thread. Many problems to work out with the new software or what ever it is.
 
6

63burner

Visionary
Awards
2
Cardschat, other tourneys..Still down 4:09 pst

4:09pst, ACR VENOM tourney is up, same with cash games. Cardschat, other freeroll tourneys are down. They are doing maintenance.
Deleted old version, updated ACR. You knew it, as soon as it installed, my cash and VENOM ticket balances were zero. Ten minutes later, the correct balances showed.
 
FIERROS

FIERROS

Visionary
Awards
1
4:09pst, ACR VENOM tourney is up, same with cash games. Cardschat, other freeroll tourneys are down. They are doing maintenance.

Deleted old version, updated ACR. You knew it, as soon as it installed, my cash and VENOM ticket balances were zero. Ten minutes later, the correct balances showed.


This is what Debi said about CardsChat freerolls ***No Private Events at ACR/BCP from May 20-27th including CardsChat freerolls etc***

WPN will be doing a major upgrade next week and as a result will need to cancel all private events.

That means we will have no freerolls or money added buy-ins during this time at ACR/BCP. The dates are an estimate and could be a bit shorter or a bit longer but we will keep you posted as we get more information.

We will not be creating game threads for these days.

Thanks for your patience and can't wait to see the upgrade!
 
G

Goonsquad1217

Legend
Doesn't look like much is working on blackchip. No free rolls. Might take a few days to get back on track.
 
F

FrothyGoodness

Visionary
Still nothing on my end. Can see cash games but cant load em , cant see any tourneys at all
 
emk211

emk211

Legend
Awards
8
Sure it is working just great, so far every tournament I have signed up for and managed to connect to where I managed to play a few hands has been canceled, EVERY SINGLE ONE, so yeah pretty much par for the course, WTG ACR!
 
J

jfitzg414

Rock Star
I tried today to see if it was working and it is not. Menus are corrupted plus more balances are also not correct. suggest you hold off

If you play and get SCREWED then you can only blame yourself
 
teepack

teepack

Legend
Awards
1
just downloaded the new software but no games are showing up. figures. first night all week i can play and everything goes to pot.
 
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