888 locked my account for allegedly abusing their bonus system?

[Kinalha]

I'm going to guess that this is actually not fact. I'd even be willing to wager on it.

It's a fact, one way to compare this is to beat the guaranteed ones with other sites, from micro to the highest values, when you compare it with pokerstars it's already an absurd difference, and when you put guarantees like winna max / acr / and a humiliation next to GGpoker, it is obvious that it is a future of decay. The last "shame" is doing a series where the TOTAL guaranteed prize pool in ALL TOURNAMENTS IN THE SERIES is 1 million dollars, really sad

 

[QSgreg]

friend, we also have a problem with identity verification in 888poker they ask for a million documents I don't know why this didn't happen before, but now I think they probably have some mistakes or something like that even wrote on the forum by our official employees, they said we'll figure it out and in the end they don't do anything I think 888 poker is no longer the same as I think in the near future everyone will face such problems

I have the same issue with 888. My account has been blocked for over a week now. Ive uploaded my passport as requested, but ops dept first said they need the signature page (not sure how my signature validates my ID to them!), I sent another image with signature that I recently used to renew my driving license in the UK. Apparently while the clarity was good enough for the UK govt to process, it wasn't upto 888 standards!
Oh, and they allowed me to deposit funds before the security check, but now I can't withdraw my funds unless I login, which I can't do because Im blocked.

Id be interested to know who the 888 rep is on this forum, and what they have to say on the subject.

 

[fundiver199]

Id be interested to know who the 888 rep is on this forum, and what they have to say on the subject.

You can contact the 888 rep here:

Official 888 Poker Support Thread

Hey All, Welcome to the Official CardsChat Support and Feedback thread This is your new 888 Rep in the CardsChat forums! We'll be around regularly and look forward to helping with all questions and feedback that you have. We love hearing new ideas from the poker community, so send them along...

www.cardschat.com

 

[RagNar87]

It's unfair to block someones account for winning , i think there was some kind of abuse , they can't just delete an account with no major reason.

 

[pltelles]

this is a scam, you have to sue them. It is necessary to have greater regulation of these companies.

 

[QSgreg]

You can contact the 888 rep here:

Official 888 Poker Support Thread

Hey All, Welcome to the Official CardsChat Support and Feedback thread This is your new 888 Rep in the CardsChat forums! We'll be around regularly and look forward to helping with all questions and feedback that you have. We love hearing new ideas from the poker community, so send them along...

www.cardschat.com

Appreciate the heads up, I will do