tihomir_kula
Legend
Platinum Level
Money transfer among connected account leads to bad practices.pokerstars admins are completely wright.
Serjo600
Legend
Silver Level
There have never been any problems when transferring money, the only inconvenience is the transfer limits, because the room is not a payment system, do not abuse it. Transfer money only to trusted people whom you know and are confident in their honesty.:icon_flow
jsnake716
Legend
Bronze Level
This situation happened to me on ACR /Black Chip Poker. I know you are dealing with "Stars" but this may be what happened. 5 years ago, my Father started suffering from dementia and some other health issues. I brought him to live with me, because I did not want him to go into a nursing home, if possible. On his "good" days, he sometimes wanted to play poker. He had an ACR account with his own username. I also had an account with my own username. Our real names are the same, he is Senior and I am Junior. I have a dedicated computer set-up just for poker and my HUD's , and other software. I had him sign-in on a laptop. He was just clicking buttons, not using a HUD or anything. After maybe a week, both accounts were locked out. Customer service told me, that logging in from the same IP is what "triggered" the security alerts, my Father's account had used his address, and of course, his own IP. I will admit that they needed me to send copies of all of our documents to prove everything, ACR did unlock my account and I made other arrangements for my Father, he was "fading" fast so his account was not a priority.
Could that be your issue? same IP or an IP that changed from the original on the account?
T
theacefacer
Rising Star
Bronze Level
They replied bla bla,
and i said ofcourse no i will never trust you again do whatever your policies are, i will do nothing you want,delete my acount ban my account take the Money i dont care and i wont play at this site again.
Thank you all for replies
and i said ofcourse no i will never trust you again do whatever your policies are, i will do nothing you want,delete my acount ban my account take the Money i dont care and i wont play at this site again.
Thank you all for replies
Ronaldo7
Visionary
Silver Level
They alowed me 10 deposits from my Irish card and then when i wanted to withdraw they froze account "because i am in ireland"... So you can spent whatever you want, but when you want to withdraw they check everithing... I am playing on partypoker since that incident, i don't want to give them a cent more...
Ronaldo7
Visionary
Silver Level
Me too [emoji14]
C
cheeeer
Visionary
Bronze Level
It is usual check. When you try to withdraw from bank card in country you never deposit/withdraw before bank also will ask you if it was you who tried to withdraw.