PlayersOnly Withdraw Delay: Bounced Check

[pokerjes]

I have faxed copies of the bad checks to their casher (as well as my bank statement showing $198 in bounced check charges.

were they all from playersonly,i am sure the 198$ isnt from one bounced check. if you have an outstanding issue with one bounced check then why would you try to deposit more from them, not to mention since you contacted them on this issue why isnt there some sort of flag on your withdraw account to hold all requests until resolved.

 

[JJ Cricket]

An update on this situation:

I talked to an officer from HSBC bank & she told me her bank would not pay out any checks from the account of Centerion Payment Systems.
(the checks I got from Playersonly)

I am currently trying to get them to send me certifed funds.
still waiting
I will keep you posted.

 

[khicks26]

wow that sucks. you play your ass off to make a little money at poker, and you get this kinda shit. i play at players only and sportbook, but just the freerolls. now i think its waste of time to even do that. i have some money on BetUs. do you know if they are part of the same group of sites.

please keep us up to date on how things go for you.

 

[JJ Cricket]

:deal: Update:

Playersonly is still stonewalling
I sent this email:

Attn: Cashier-Playersonly Poker
Re: John Daigle Player ID: --------- (LTK---------- X)
The situation with the 2 bad checks I have recieved from you has continued far too long.
Here is what I need:
Allow me to open a usemywallet account & transfer the $800 plus $198 in returned check charges from my bank back to my poker account so I can withdraw it.
Or
Send me a cashiers check for that amount.
This has to happen with in 72 hours or I will be contacting Cake Network, Casino City & and other Internet sites that you advertise with or are involved in poker room reviews.
I do not like to threaten, but your lack of action on this issue leaves me no choice.
I might remind you that Cake has a number of very reputable sites(ie: Doyles Room) on it and they would look very unkindly on one of the affiliate sites scamming their customers
and reflecting on the entire Cake network.
Please contact me immediatly regarding this matter.
John Daigle

If you think this is whinning-what would your reaction be if you caught a dealer dealing from the bottom of the deck!!

 

[puppyfeet]

I have faxed copies of the bad checks to their casher (as well as my bank statement showing $198 in bounced check charges.

were they all from playersonly,i am sure the 198$ isnt from one bounced check. if you have an outstanding issue with one bounced check then why would you try to deposit more from them, not to mention since you contacted them on this issue why isnt there some sort of flag on your withdraw account to hold all requests until resolved.

Jes,

One bad check written to you and deposited in your account can cause your checks to bounce when that money is removed from your account, and most banks charge anywhere from $25-$30 per check returned, regardless of how big or small the checks are. That adds up in a hurry, and could easily happen before the OP ever even knew the payout check had bounced the first time.

 

[nevadanick]

An update on this situation:

I talked to an officer from HSBC bank & she told me her bank would not pay out any checks from the account of Centerion Payment Systems.
(the checks I got from Playersonly)

I am currently trying to get them to send me certifed funds.
still waiting
I will keep you posted.

Have you considered the possibility that Centurion is a known distributor of funds for online poker/gambling sites? Under UIGEA requirements, US financial institutions are prohibited from transacting 'gaming' business. That would include processing checks and payments for such establishments.

It could well be that funds are in Centurion's account, but your bank cannot process them without being in violation of the UIGEA. I say this because of the way you quoted the statement from your bank officer. I would go back to them and see if they just refused to process it or it actually 'bounced' back from Centurion.

Once their magnetic encryption readers detect a 'blocked' source of the funds, your bank may simply be rejecting the deposit.

Your bank will also tell you that deposits are not actually available in your account until the funds have actually cleared the bank. A deposit isn't in your account until the bank says it is, especially from an offshore source. Once you wrote checks against a balance that wasn't really there yet, it puts YOU on the hook for bounce charges.

Just something to think about.....

 

[pokerjes]

Jes,

One bad check written to you and deposited in your account can cause your checks to bounce when that money is removed from your account, and most banks charge anywhere from $25-$30 per check returned, regardless of how big or small the checks are. That adds up in a hurry, and could easily happen before the OP ever even knew the payout check had bounced the first time.

i understand this, but as an owner of a business myself when i take a check to the bank that they are not familiar with they have me sign a 5 day holding paper and advise me not to withdraw that money until it is lifted. i just think we are not getting all the info on this matter.

 

[JJ Cricket]

i understand this, but as an owner of a business myself when i take a check to the bank that they are not familiar with they have me sign a 5 day holding paper and advise me not to withdraw that money until it is lifted. i just think we are not getting all the info on this matter.

The money was credited to my account immediately.
Being a business check I had no reason to doubt it was good.
Banks reversed payment a week later with no notification.

 

[pokertoi]

bounced check

I would be angy too, however I wouldn't take it out on a phone rep. Maybe you should've asked to speak to someone higher up.

 

[JJ Cricket]

THIS

FYI any business that bounces a check to a customer is in trouble. Business's don't bounce checks if they are solvent. If you have a site that bounces a check write them off and tell others about it. This is the first sign that they are in major trouble.

As for how the OP responded to the customer service guy, well that's what they are there for. To handle any and all calls be they nice or really pissed off. That is part of their job description.

 

[overtop69]

Wow...this is interesting stuff. Keep us updated on how it ends.

 

[darc11]

Thanks for the Heads Up here. That totally sucks for you though. I was just looking at depsoiting there too. Good luck getting your money though.

 

[micalupagoo]

well thank you all, much good info on a situation that sucks royally- still cant believe if they want your deposits- which they take so quickly, that they dont payout a little quicker without problems. many sites have been named now with such problems, and i think Im ready to uninstall most sites I have, even if some have a few dollars on them, i think stars and tilt are probally the best two to trust, but...i also have a nice balance on coolhand poker-hope they are ok, as well as doyles and poker4ever i liked too, and pokerworld...damn i paly on a lot of sites-
i am glad jungle paid me before they went all to sh!t and the3dpoker paid me lots- i wonder how they are now?
anyways
goodluck, I'm sure it will work out, it is a huge network and you'd think they want to stay in buisness...and really as much as 300$ is to you, they probally rake that every second
p.s. any one want to trade money from players only for any other site?? LMAO

 

[JJ Cricket]

Just noticed, Sportsbook.com (owned by Jazzy, the same outfit that owns Playersonly) is an advertiser on Cardschat!
WTF!!
Why would CC support an outfit that rips off players??
Comments??

 

[JJ Cricket]

Quote from CC review

"Sportsbook.com is the best US poker site. They accept 99% of all US credit cards, so you can deposit quickly and easily."
Nick, Cardschat.com

Yeah!
Your money goes in, but never gets out!!!

 

[Nick]

Hi JJ,

I know the people behind Sportsbook/PO pretty well. They are definitely a solid company and have no intention of ripping off any players.

As most of you know, UIGEA makes it hard, not only for people to deposit, but also to withdraw too. Many sites are having cheques bounced, and wire transfers blocked. This isn't because of a lack of funds, or some secret scheme whereby the site does not want to pay you, but more that the US are making it very hard for these companies to transfer money.

I know people at the company and would be willing to help out any player with a problem. Please send me an email to nick AT cc.com with the full information and I will try to sort it out.

 

[BookEm]

I'm glad you posted this because I just signed up to that site today. Will not be playing there at all.

 

[JJ Cricket]

I have sent emails to Nick Re. this problem (thanks Nick for your quick response!)

 

[aLoser4evR]

Thanks for the info. I was just getting ready to make a deposit at PO's. Hope you get everything worked out soon!
I run a biz and know how your account can get thrown off due to bad checks. The guy I had paying with bad checks lives in the US, was easy to catch and is still serving time for check fraud.

 

[JJ Cricket]

Waiting now 3 months for my money.
but I do get these nice warm & fuzzy emails from PlayersOnly.

Dear John,
Thank you for contacting us.
We understand the frustration caused, we are trying our best to get this issue resolved. We are checking with our processor. Further updates will be provided as soon as our processor gets back to us. We are treating this issue as a matter of the utmost importance.
Apologies for this ongoing delay.
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.
Kind regards,
Conner Davis

Maybe I can send the same type of letter to my creditors when my payment is late. I'm sure they'll understand.

 

[JJ Cricket]

Latest update on the Playersonly fiscal disfunction (I can't use the "R" word here)...

ON Mar 10, 2009 I sent this to Playersonly:

Could you please credit the $800 back to my Playersonly account, so I have some funds to play poker with.

NO REPLY!

ON Mar 16, 2009 I sent this to Playersonly:

Its been 12 weeks since my $300 cashout & 8 weeks since my $500 cashout.
WHERE IS MY MONEY!!

THEY REPLIED:

Dear John,
Thank you for contacting us.
I have passed this matter on to our technical team to be investigated on your behalf. Once they have reviewed your query in full and provided a response we will update you once more via e-mail. We thank you for your patience while we await for the outcome of the investigation.
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.
Kind regards,
Jake Lynch

I'll keep you posted if I ever get my money or not!

 

[trucker103]

i have recently won some decent amount of money there and didnt need to hear this so i guess no sense in playin on this site for money if u cant get it out to bad the site i thought was going to be good oops.

 

[zingbust]

Thanks for keeping us posted, JJ and Nick please keep us posted regarding this. You say you know the people pretty well. But this is an ongoing issue with them for years. I really do think they're shady, but you say they're not so I'm willing to listen to the other side.

 

[Passion_play]

Got another cashout check ($500) from playersonly. Bank refused to deposit it!
did some research on google.
playersonly is owned by an outfit in Gibralter called Jazette Enterprises
they also own Sportsbook.com & and a bunch of other sites.
There is a TON of complaints on the internet about bad checks from Playersonly, Sportsbook & other Jazette sites.
I have faxed copies of the bad checks to their casher (as well as my bank statement showing $198 in bounced check charges.
they have said they would reimburse me. Time will tell.
I was wrong in blaming Cake, the problem lies with Playersonly & Jazette.
I would like to hear of other cashout problems with Playersonly or other Jazette sites.
I will keep you posted.

here is a link to one complaint:
http://www.ripoffreport.com/reports/0/397/RipOff0397702.htm

an other one on Sportsbook.com
http://forum.sbrforum.com/players-talk/25503-why-sportsbook-com-d-rating.html

Try opening an account at a differant bank? Maybe a Credit Union.

 

[JJ Cricket]

Try opening an account at a differant bank? Maybe a Credit Union.

The bank the check was written on refused to honor it.