Originally Posted by SilentJay
Where does it say that it accepts only US players?? I think you're getting that confused with "also" accepts US players.
Can't tell you anything about those freerolls, other than that they sound very familiar. I've probably seen them at another poker room on the same network. And if I have, they're open to more than just Russians. And are you sure that EVERYONE was Russian? I know it can sometimes seem that everyone is from a certain country, because 3 or 4 of them keep chatting in their own language. But everyone? Seems unlikely.
Even if they do accept players from other countries which there service rep said they dont, we get practically no freeerolls, only the million dollar sattelite ones, while other countries are getting tons of good freerolls...if it was a fair balance fine, but as it is we get nothing...a real slap in the face...
edit: heres is their BS answer...
Thank you for contacting us.
The free rolls you refer to were removed recently due to necessary software upgrades being applied to the site. Unfortunately, we will not be offering them to our customers.
Should you note chat appearing in the dialogue seemingly in a Slovak language this is generally resultant of players attempting to converse in code. In turn our system will convert this to a sequence of random letters which you may believe to be Russian or another Slovak language.
We can, however, assure you that there is no means through which these players may converse and should you review the chat yourself you may confirm through the use of an online translator that this is not a viable language. However, should you wish for us to review any suspicious chat we may do so without issue. We will simply require the table/tournament ID and the player names in question. We will then promptly relay this information directly to our security team for their review.
We appreciate your integrity and vigilance in this matter.
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.
Ahmed Jones --
here is my answer:
wish I could believe you but dont for the following reasons:
1.) players names were in slovak( are they using code names?)
2.) players cities were in slovak
3.) the entire table was talking in this langauge...if thats so and the whole table was using code i was cheated and should be compensated...
4.) i was switched to another table and the same as above applies..
5.) these freerolls have never appeared before and have never since...software update is code for "we are lying you"
any players who play sportsbook.com regulary will know this is a fake excuse....