Wrong personal information in my ACR account

TanyaNova

TanyaNova

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What to do? I confused my date of birth in my ACR account ... More precisely the month. I see that some things can be adjusted, but I don't see how to adjust my date of birth. I think that will be a problem.:stoned:
Have you made such stupid mistakes?
 
millya5

millya5

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Hi, I think everything is fixableScreenshot 170
 
infonazar

infonazar

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What to do? I confused my date of birth in my ACR account ... More precisely the month. I see that some things can be adjusted, but I don't see how to adjust my date of birth. I think that will be a problem.:stoned:
Have you made such stupid mistakes?


Yes, I also had a similar situation and I also made such a stupid mistake. About 11 years ago, when I registered my pokerstars account, I also made a mistake and also specified an incorrect date of birth. But when I noticed this, I immediately wrote a letter to support service and after the usual check of my identity, this inaccuracy was corrected. So I think you need to contact the ACR support service.
 
TanyaNova

TanyaNova

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valeski 28

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Good afternoon.Fortunately I´ve never made such a mistake.I hope you will solve that problem soon.Good luck!
 
A

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What to do? I confused my date of birth in my ACR account ... More precisely the month. I see that some things can be adjusted, but I don't see how to adjust my date of birth. I think that will be a problem.:stoned:
Have you made such stupid mistakes?

Hi, please contact directly our support department by email to support@winningpokernetwork.com and if possible attach a legal document that demonstrates your legit date of birth, they will gladly assist you.

ACR Rep
 
nairolph87

nairolph87

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i think this could only be a real problem if you are trying to hyde that you are underage.
 
MarkAbrantes

MarkAbrantes

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My Blackchip account details clearly say canada but, when I'm at the tables and you click my avatar it says I'm from Costa Rica lol
 
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