B
bitnox
Rising Star
Bronze Level
I want to make this post to let people know what happened this week.
My brother had his pokerstars account hacked and lost 100$.
He simply logged in and his money wasnt there anymore.
He contacted support and support confirmed the hack but told him they were not going to give his money back, because he was responsible for his password.
So basically this is like a bank being robbed and telling their customers that their money is gone and thats their own fault.
Also how come a customer should be punished because of a flaw in a security system that doesnt belong to the customer?
Everyone can get hacked, even FBI and NASA get hacked sometimes.
But keeping your money without any kind of insurance is unethical and imoral in my opinion and thats why im also leaving PokerStars in the next weeks.
For everybody who have a PokerStars account, take care. Dont leave more than you need to play or more than you could afford to lose, because if someone steal your stuff, PokerStars wont care and will blame you.
Sorry for the bad english, its not my native language.
Good games for all.
My brother had his pokerstars account hacked and lost 100$.
He simply logged in and his money wasnt there anymore.
He contacted support and support confirmed the hack but told him they were not going to give his money back, because he was responsible for his password.
So basically this is like a bank being robbed and telling their customers that their money is gone and thats their own fault.
Also how come a customer should be punished because of a flaw in a security system that doesnt belong to the customer?
Everyone can get hacked, even FBI and NASA get hacked sometimes.
But keeping your money without any kind of insurance is unethical and imoral in my opinion and thats why im also leaving PokerStars in the next weeks.
For everybody who have a PokerStars account, take care. Dont leave more than you need to play or more than you could afford to lose, because if someone steal your stuff, PokerStars wont care and will blame you.
Sorry for the bad english, its not my native language.
Good games for all.