Unauthorized removal of funds from bank account by Full Tilt's payment processor

[OklahomaKid]

If inappropriate transactions are made to a player's bank account as a result of a processor FT has contracted with, FT is 100% responsible.

This would include intentional theft, mistakes, and delays in handling transactions that caused fees or charges as a result of processor lag time.

When you run a business, you are ultimately responsible to provide the services or products promised, and especially living up to terms involving an agreement or contract entered into between both parties. There are of course exceptions to this, but generally it will. I personally hate when companies or individuals use the "Its Not My Fault" excuse.

If problems occur and Full Tilt takes prompt corrective action, great. If they don't, or they don't take the appropriate steps to correct issues involving their sub contractors, shame on them.

If you are aggrieved, contact them, take legal action (in this case:hahaha, or do your complaining with your feet:vroam:

Thanks Tonawanda!

For the people who don't think this is possible that full tilt is taking money (Unauthorized), I suggest you follow this link or go to Full Tilts forums under
https://pokerforums.fulltiltpoker.co...-forum-22.html
Online poker forum Home -> General

 

[OklahomaKid]

Full Tilt players beware.

Well after taking money from my daughters bank account without authorization, and accussing other family members of doing it, people who do not have access to her bank acount or Full Tilt account information. They continue to say she needs to confront the other people living in the household, being my son and I. Now Full Tilt has chosen to lock our accounts. How convient! It's just a good thing we have plenty of screens shots regarding our account histories, which show no deposits when they took the money out of her account! I will be in contact with Alderney Gaming Control Comission, UIGEA, and eCOGRA. They are making billions of dollars so why do they feel the need to cheat people out of their money? This is not just happening to my daughter, it's happening to hundreds probably even thousands of people.

 

[OklahomaKid]

For the people who don't think this is impossible that full tilt is taking money (Unauthorized), I suggest you follow this link or go to Full Tilts forums under
[old link~tb]
online poker Forum Home -> General

 

[ythelongface]

Thinking before posting....its the cool thing to do!

 

[WVHillbilly]

You already have 1 thread about this matter. That is enough.

 

[Big_Rudy]

OK, not to derail this thread TOO much but..... When you hear of something like this that comes out to issues involving third-party processors, why is it always FT who seems to have the bulk (all??) of the problems? I mean PS faces the same issues of having to rely on third-party processors and you (or at least I ) never hear of them having problems. I routinely cash-out from PS and always get my payments, from a third-party, in just a few days. Never a problem. Not even once.

Is it simply a case of FT not giving enough due diligence to whom they associate with as third party processors or what? Why is PS so much better, or more trouble-free, at this whole situation?

In view of total disclosure, I play mainly at PS and have never played at FT. One of the reasons I don't is that FT receives so much more bad press about issues such as this, customer support, etc, etc. Why is PS seemingly so much better at these types of things than FT?

 

[Poof]

Full Tilt is a good site, make sure that is is them and not the processor you need to be taking action with. If it is on Full Tilts end, they will resolve it. (especially it being so widespread at the moment)
Good luck! and let us know the outcome.

 

[Big_Rudy]

Full Tilt is a good site, make sure that is is them and not the processor you need to be taking action with.

Ok, that's kind of my point. When you sign up for a site, any site, you're signing up with them, not some third-party processor. You have no control over who any site chooses to process their transactions, only the site does.

Since it is the site who chooses the third-party processor and not the players, it behooves the site to stand behind their choice of processors and make it right if there is an issue with the processor and not simply pass the buck along to the players WHO DID NOT CHOOSE TO UTILIZE THAT PROCESSOR.

That being said, my question still stands. Why does PS seemingly not have these issues with disreputable processors and FT does? Seems like someone at FT is asleep at the wheel.

 

[Peteyweestro]

You actually think this is true? Sorry but get a life. there is no way this is going to happen at full tilt.

Really ? Get a life ? Why because i dared to say that the Holy & Almighty full tilt poker could have done something shady, now read it again slowly this time, i said they COULD, i never said they did, in fact i believe i said that poker rooms haven't been known to do it before .Just because they never have before though does not mean they couldn't or wouldn't ever get a disgruntled employee or someone hack their system , there are just to many things that can happen to be so sure of your self over a virtual poker room that you would resort to telling someone to get a life because of this, you are a freaking idiot, and unless your on their payroll why get so defensive over this ? I know you are just an overly sensitive guy right ? Do live in the Bay Area by the way ?

 

[bubbasbestbabe]

Anyone at anytime can be crooked. And that includes multi million dollar businesses. Anyone ever hear of Enron or Bernie Madoff? Don't close your eyes to reports of shady practices. If money is being taken from your account wothout your authorization you need to contact your bank and put a stop to that. And ask for a return of the funds. Your bank can do that. Good luck.

 

[thor151]

full tilt problems

i am new to this site and purposely joined this to see if anyone was having a problem with full tilt going into thei account. i am having a similar problem. on march 12 they took 10 from my account. then on march 20 it was 20 dollars and in the last 4 days over 180 has been taken out of my checking account from full tilt poker. i have been a player on full tilt for over 2 years and have never had a problem with them until now. they say it is their third party processors fault and the money will be returned to me shortly. don't believe it though. i have been getting the run around from them for weeks now. i have the bank statements from the bank showing the withdrawal to full tilt poker, so no one has hacked in. came to this site to see if anyone else was having these problems and how they fixed them so i am glad i'm not the only one.

 

[MDTed]

From reading the threads at 2+2 I have to say this seems pretty bad for FT.

It makes me glad that when I actually wanted to deposit on FT that they didn't have Echecks and by the time they did, I no longer wanted to deposit on that site.

A company that can't keep your financial information private is a company you shouldn't be doing business with.

 

[WVHillbilly]

Yeah, it looks like a particular processor, PMI, has been redoing charges for deposits to FTP from the fall of 2010. If you deposited during that time using eTransfer check your statements closely. Here is the thread on 2+2 with all the gory details: http://forumserver.twoplustwo.com/2...le-charged-check-your-statements-now-1011278/

 

[the lab man]

Really ? Get a life ? Why because i dared to say that the Holy & Almighty Full Tilt poker could have done something shady, now read it again slowly this time, i said they COULD, i never said they did, in fact i believe i said that poker rooms haven't been known to do it before .Just because they never have before though does not mean they couldn't or wouldn't ever get a disgruntled employee or someone hack their system , there are just to many things that can happen to be so sure of your self over a virtual poker room that you would resort to telling someone to get a life because of this, you are a freaking idiot, and unless your on their payroll why get so defensive over this ? I know you are just an overly sensitive guy right ? Do live in the Bay Area by the way ?

I stand by what I said Full Tilt would NOT do this, Yes their processers could, and welcome to cardschat Petey.

 

[Dorkus Malorkus]

I find it hilarious that so many of you are completely absolving FT of all responsibility relating to this.

(a) They've used this processor before, and similar stuff to this has happened before.

(b) They actually state that they won't share your banking information with third parties, which is evidently a lie.

(c) Their response to e-mails about the issue seems to have been limited to "Not our problem, we have no idea who these guys are honest gov'nor".

 

[Tammy]

Wow, reading the 2+2 link now. Of course when I kept seeing people showing up with this same problem on the forum, I figured something was up. This is pretty serious, and the fact that FTP is doing absolutely nothing is abhorrent, imo.

 

[DetroitJimmy]

Yeah, and stuff like this is pissing me off too. I mean look at what I get trying to cash a check. I mean, would you want that ugly mug posted at every check cashing network in your state? They(FTP support) sent me a warning not to cash check a week after I cashed it. Kinda on topic since we are talking about bad 3rd party processors and FTP support:

 

[Dorkus Malorkus]

Wow, reading the 2+2 link now. Of course when I kept seeing people showing up with this same problem on the forum, I figured something was up. This is pretty serious, and the fact that FTP is doing absolutely nothing is abhorrent, imo.

The worst part is they have reps over there who are saying nothing (aside from a cursory "Nothing to do with us guv'nor" post I spotted somewhere), and instead are posting topics about how they might offer some new tournaments or something.

It's really quite sad.

(that said in the interest of fairness I edited the thread title seeing as (a) it's not FT actually taking the money from people's bank accounts and (b) caps make my brain hurt).

 

[bubbasbestbabe]

Well I am taking a proactive stance here. I am now informing my bank that any monies being taken from my account from FT are not with my approval and to block any withdrawals from them.

And not for nothing, I just blocked 34 cookie attempts from this thread here. They were all poker related sites.

 

[WVHillbilly]

Well I am taking a proactive stance here. I am now informing my bank that any monies being taken from my account from FT are not with my approval and to block any withdrawals from them.

And not for nothing, I just blocked 34 cookie attempts from this thread here. They were all poker related sites.

The issue is that the charges won't mention Full Tilt or even be from them. The company that's doing this is PMI or something similar and they've already changed their billing name once to keep people from blocking their withdrawals. If you want to do something to ensure this doesn't happen, changing bank accounts is about your only option. Other than that just keep an eye on your statements and dispute charges if they appear.

 

[Poof]

I have been watching my statements since news broke, and I have had no instances fwiw. My last deposit was in the fall.

 

[Charade You Are]

I find it hilarious that so many of you are completely absolving FT of all responsibility relating to this.

Agree. FTP is responsible for the actions of people they contract with. The players have no way of dealing with the processors.

Other sites issue checks with no problems and they are good. W/D shouldn't be this difficult with a site the size of FTP.

 

[nevadanick]

Looks like the high-tech version of a superuser account.

They don't even have to be in a game with you to steal your $$$ ...

*****************************

 

[konawajim]

yikes!!!! I think I'm confused with some of the response but thank you for the HU in this matter

 

[medbed]

oklahomakid

this also happed to me only they took out 40 dollars three times.So I know you so are not lying and another guy with the 50 withdrawl got the same response back from them about the third part bull they sent me e mail stating they were taking out from dec and january here in april . I wrote back and they sent me the whole thing with the same thing you read down below about his 50 taken out and how he is out 50 now