thanks for nothing bovada

[masondub]

I have played countless hours on Bovada along with other poker sites and never have I ever been disconnected from any.

Well there was 1 time on Bovada I got disconnected... Then i realized that i hit the WIFI signal button on my keyboard lol.. True story

So maybe it is just your internet connection because mine is just fine and have never been disconnected.

 

[T-Dubs82]

I have played countless hours on Bovada along with other poker sites and never have I ever been disconnected from any.

Well there was 1 time on Bovada I got disconnected... Then i realized that i hit the WIFI signal button on my keyboard lol.. True story

So maybe it is just your internet connection because mine is just fine and have never been disconnected.

+1

 

[PLAYINBIG]

Its never happened to me on Bovada but it has on Lock.

 

[redwards92]

I would have tried calling my isp yet I technically shouldn't be playing to begin with. Hence why I choose not to . Lag is one thing as that's what they suspected .Telling me to clean my computer shut it off from time to time yada yada.As if they were parenting me on how to keep my computer clean. It had nothing to do with any of that. Everyone in my state who uses TWC lost internet for an hour. First time I have seen such a thing. I just have to accept the loss and move on since they could care less.They are to busy worrying about how to lure non depositing customers back with free $ and free tix then to help out there depositing ones. That is what grinds my gears .

Were they supposed to give your money back or something? lol I don't see how you could possibly find fault in any of their actions unless they were rude over the phone or something.

You didn't realize your internet was completely out and that you would not have been able to connect to anybody let alone bovada? lol

 

[Kenzie 96]

PLEASE LISTEN TO THIS CAREFULLY:

Customer service is the best at Bovada, and they are 100% right, it is your fault. What are they supposed to do, believe every guy who claims to lost connection and just refund their money out of their own paychecks?

I had a crappy little laptop, but always comcast cable internet so I knew that was good. I used to freeze up all the time, and I gamble a lot, probably 20-30k a month. I lost SAG's, MTT's, not know where i finished at a FT until the next morning when I could log back in, it was frustrating. Stars and Tilt were better, but Bovada was always terrible.

I bought a new computer a couple months back, and I may play 5 or 6 tables at once and I have never disconnected once. Main point to this story, if you want to play online, invest in a good gaming computer, and you will see a world of difference.

Yes if they had better servers and things like that you would be fine with lower ram, but what they have should work if you update your hard ware.

Good luck!

For what it's worth I can't stand playing on Bovada, BUT, the above is spot on.

 

[AlfieAA]

PLEASE LISTEN TO THIS CAREFULLY:



Customer service is the best at Bovada, and they are 100% right, it is your fault. What are they supposed to do, believe every guy who claims to lost connection and just refund their money out of their own paychecks?



I had a crappy little laptop, but always comcast cable internet so I knew that was good. I used to freeze up all the time, and I gamble a lot, probably 20-30k a month. I lost SAG's, MTT's, not know where i finished at a FT until the next morning when I could log back in, it was frustrating. Stars and Tilt were better, but Bovada was always terrible.



I bought a new computer a couple months back, and I may play 5 or 6 tables at once and I have never disconnected once. Main point to this story, if you want to play online, invest in a good gaming computer, and you will see a world of difference.



Yes if they had better servers and things like that you would be fine with lower ram, but what they have should work if you update your hard ware.



Good luck!

You gamble 20-30k a month.......really?......bloody hell

 

[d12beat30]

If the same had happened to you red i would be willing to bet you wouldn't be happy neither nor accept the loss . Bizzare things happen from time to time . Never in my 10 years of online play have I been playing and then suddenly locked out of playing for an hour let alone 5 minutes. The site makes a helluva lot more $ then I do so yea they should help there customers IMO. In the end they did . I am satisfied and thats about that. Now if I could only figure out how to consistently beat the crappy players id be set. Lol . Time to just let this thread die , CS did help a paying customer and I appreciate it.

 

[JusSumguy]

Bovada drops out on me all the time. Many times I have to restart the client.

-

 

[DStump]

Has happened a few times but nothing significant. If its a tournament or a sit n go just close the table, go to the tournament lobby and reopen the table. Worked for me

 

[Acesinthebig]

You gamble 20-30k a month.......really?......bloody hell

When I wasn't working, yes, now that I have a full time job and a one and a half year old, maybe more like 10-15k. This is a bad example because I've just lost 1700$ but here is a screen shot of my cash account for last 31 days-



Funny and sad to look at, lol

 

[d12beat30]

Some just read 1 little part and just jump to there own conclusion . This was not anything a simple restart would have solved or I would have never posted this to begin with. CS ended up handling the situation professionally when all is said and done and that's all I could ask for. Props to bovada for there help and understanding of the issue.