I got a snarky reply from their customer service when I asked about getting a free check a month. They told me I didn't rake enough to waive the fee. So that plus some software glitches caused me to just spew away my $50. It was the $50 from trying to steal Lock's players anyways, so not like I really expected a check from them. Good luck with your cash out! I'm just over all these crappy new sites.