Email reply;
Hello Dennis,
Thank you for taking the time to contact PokerStars.
We have reviewed your account and see you are using a special version of PokerStars called PokerStars.NET. This is a play money only version of the PokerStars software.
PokerStars is no longer offering real money play, nor our full featured software to US residents, or residents of US territories.
The feature you are asking about is part of our full featured software (that includes Images and the ability to 'Find a Player'), which unfortunately is not currently available to US Players.
You can continue to enjoy playing at our Play Money tables on PokerStars.NET.
We apologize for any inconvenience caused. Please feel free to contact us if we can provide further assistance.
Regards,
Christina
PokerStars Support Team
Good thing I found the play money option. But this suggests that at some point, perhaps soon, they could stop updating the existing software, and force us to use the .net software.
I got this bad feeling we will never see Stars again here in the US.