seanDCFC
Visionary
Silver Level
Ive been a member of many poker sites and the support on pokerstars in my experience is the best by far. There responce is very quick and they are very helpful. I have submitted reports over suspected collusion and disconnect issues and their responce has been incredibly fast. It took them 1 day to get back to me after the suspected collusion issue.
Last night I had a disconnection problem during a ring game when I was in the middle of a hand where I had invested 2 dollars into a pot and I get disconnected. I emailed the support and got a reponce within 3 hours and they had given me the money back. It was only 2 dollars but I appreciate it all the same. Many of the sites ive played on would not do this and would be much slower in their responce. It is a big reason why ill keep playing at pokerstars as the support on some other sites is horrible by comparison.
Last night I had a disconnection problem during a ring game when I was in the middle of a hand where I had invested 2 dollars into a pot and I get disconnected. I emailed the support and got a reponce within 3 hours and they had given me the money back. It was only 2 dollars but I appreciate it all the same. Many of the sites ive played on would not do this and would be much slower in their responce. It is a big reason why ill keep playing at pokerstars as the support on some other sites is horrible by comparison.