Pokerstars profile picture

Jamil

Jamil

Visionary
Bronze Level
Joined
Jul 9, 2022
Total posts
726
Awards
1
DE
Chips
102
Does anyone know how to change the profile picture in pokerstars? I've tried a lot only avatar supports
 
Andyreas

Andyreas

Moderator
Moderator
Joined
May 25, 2022
Total posts
11,375
Awards
8
DE
Chips
828
I changed it ages ago.

Just checked and it doesn't seem to work on the mobile App. Have you tried in the desktop version? If not, quickly ask support. They're usually pretty fast in replying
 
Chica_bonita

Chica_bonita

Sad Funny Lady🌬
Bronze Level
Joined
Dec 21, 2021
Total posts
9,431
Awards
14
RU
Chips
1,039
Hello.
In fact, you can't change the avatar to your own in your mobile app - only to the standard ones that are already there.

You can change the avatar through your poker client on your computer. It's pretty simple: click on the avatar icon and select "edit image" and then select "upload new image". Further, I think everything is clear.

The only thing that needs to be taken into account is that any own avatar is checked by moderators. Usually it doesn't take much time (for me, as far as I remember) the check took less than 24 hours. But it may take a few days.

Also, earlier, it was possible to change the avatar to your own only 1 time. Further, if you wanted to change the avatar, you had to write to the support service and indicate the reasons for the change.

Now, as far as I remember, it can be done up to 3 times a month. Moderators check the acceptability of the avatar and, if everything is in order, then approve the change.

Good luck.
 
Jamil

Jamil

Visionary
Bronze Level
Joined
Jul 9, 2022
Total posts
726
Awards
1
DE
Chips
102
I changed it ages ago.

Just checked and it doesn't seem to work on the mobile app. Have you tried in the desktop version? If not, quickly ask support. They're usually pretty fast in replying
Yes, I tried everything, it didn't work. I will contact them then
 
Jamil

Jamil

Visionary
Bronze Level
Joined
Jul 9, 2022
Total posts
726
Awards
1
DE
Chips
102
Hello.
In fact, you can't change the avatar to your own in your mobile app - only to the standard ones that are already there.

You can change the avatar through your poker client on your computer. It's pretty simple: click on the avatar icon and select "edit image" and then select "upload new image". Further, I think everything is clear.

The only thing that needs to be taken into account is that any own avatar is checked by moderators. Usually it doesn't take much time (for me, as far as I remember) the check took less than 24 hours. But it may take a few days.

Also, earlier, it was possible to change the avatar to your own only 1 time. Further, if you wanted to change the avatar, you had to write to the support service and indicate the reasons for the change.

Now, as far as I remember, it can be done up to 3 times a month. Moderators check the acceptability of the avatar and, if everything is in order, then approve the change.

Good luck.
Thank you, nice and clear explanation
 
PokerStars Reviews: Français, Nederlands, Deutsch, Dansk, Italiano, Español, Polski, Norsk, Português, Svenska - PokerStars Mobile - Deutsch Mobile - PS Casino
Top