Every weekend I save my tournament histories and notes on an external hard drive, there could be a problem with the PC, or even with the room.Fortunately, I had saved most of it on my PokerTracker4.
The file location was probably changed, you can recover them as they are stored on your hard drive. Locate the file and import them in your player notes editor. I am not very technical myself but let me know if you need help.In the update, I noticed that all the notes had disappeared.
Fortunately, I had saved most of it on my PokerTracker4.