Negative Rakeback Balance???

[SouthBayPokerTour]

Can someone explain how I have a negative rakeback balance? This is on BlackChip Poker.
Thanks

 

[Suns of Beaches]

I think its because of some first deposit bonus if i am not mistaken.

 

[Gallarado777]

I've never seen anything like the balance to be in the red, of course I think it's maybe because of the bonus that you then withdrew and did not meet the conditions, or because of some mistake, but it should definitely go away because in the red you definitely will not be able to play on this poker site I didn't play but I think this minus will go away

 

[KrazyKoo]

Less rakeback is better

 

[SouthBayPokerTour]

Yes I did get a deposit bonus but was not my first deposit. This is really jacked up. Because I got money back from the deposit bonus, they ding my rakeback therefore it's not really a bonus at all.

 

[luckyfish98]

I think its because of some first deposit bonus if i am not mistaken.

You're wrong, look at the fine print in the black chip rules, it's all explained on their website

 

[Suns of Beaches]

Yes I did get a deposit bonus but was not my first deposit. This is really jacked up. Because I got money back from the deposit bonus, they ding my rakeback therefore it's not really a bonus at all.

Yeah this is what happened. Sadly.

 

[luckyfish98]

Yeah this is what happened. Sadly.

wow you are back my friend see you at the tables (dont lose your platin dude)

 

[G0930]

Can someone explain how I have a negative rakeback balance? This is on BlackChip Poker.
Thanks

I'm not familiar with BlackchipPoker but I have never seen such a thing lol.
Best ask support directly?

 

[SouthBayPokerTour]

I'm not familiar with BlackchipPoker but I have never seen such a thing lol.
Best ask support directly?

It's a skin on the Winning Poker Network along with America's Cardroom (ACR).