crancko
Visionary
Silver Level
A heads up for HEM users (aspiring and current users). FT stopped working and i was scratching my head, couldnt find a reason. The FT techs could though:
So a bit of work, but can be solved.
There's a problem with Holdem Manager where it moves your Language files from their directory when it imports hands, which can cause error messages that requires you to reinstall. To solve this, change your Holdem Manager import settings for Full Tilt to point directly to your Hand History file instead of the Full Tilt directory.
Unfortunately you will need to reinstall the client afterwards.
Here are instuctions for you to reinstall the Full Tilt Poker software.
If you have saved player notes in the software that you don't want to lose, follow these three steps to back up this information first:
1) On the "Start" menu, click on "My Computer".
2) Select your main hard drive (usually "C:"), "Program Files", and "Full Tilt Poker". If you saved the software to a different location than the default directory when you installed it, go there instead.
3) Locate file called "[YourPlayerID].xml". The text in square brackets will be your actual Player ID on Full Tilt Poker. Copy this file and paste it on to your desktop.
Please reboot your computer and follow these nine steps to reinstall the software:
1) Click on the "Start" menu and select "Control Panel".
2) Click on "Add or Remove Programs", select "Full Tilt Poker", and click on "Change/Remove" to uninstall the program.
3) Delete the file called "Fulltiltsetup.exe" from the location you saved it to when you installed the software.
4) Click on the "Start" menu and select "Run...".
5) In the window that appears, type the following in the text space: regedit
6) Click "OK".
7) Expand the "HKEY_CURRENT_USER" folder and then the "Software" folder. Locate the "Full Tilt Poker" folder and delete it.
8) Expand the "HKEY_LOCAL_MACHINE" folder and then the "Software" folder. Locate the "Full Tilt Poker" folder and delete it.
9) Reboot your computer.
So a bit of work, but can be solved.