FULL TILT log in error

[billyth3kid]

im getting an "authentication failed" message when i try to log in... Full tilt has yet to send me an email of why this is happening...neither have they replied to any of my emails...maybe im not being patient enough because its only been 17 hours since the problem started... My roommate was getting this problem first and he thought maybe something was wrong with his computer so he tried to log in using my computer... he still got the authentication failed message... right after he tried to log in i tried to log in again and this time i got the "authentication failed" message....is it against the users agreement to log in using someone elses computer? thats about the only thing i can think of at this point...but ive been searching websites and fulltilt usually emails you if your account is temperarily or permanently suspended for w/e reason.

 

[bazerk]

You may want to ask one of the mods to move this thread to Poker Rooms billyth3kid?

FT's Support generally responds within 24 hrs but lately it's been a tad inconsistent.

I'm not really sure what the exact prob may be but I do know that one way FT validates User IDs is via IP addr. Since you & your roommate both have accts, did you ever notify FT about sharing the same addr but being 2 separate peeps? If not, you'll want to clear this issue up before something like this happens:

http://www.complaintsboard.com/complaints/full-tilt-poker-c249630.html

GL & let us know what the exact issue turns out to be.

 

[billyth3kid]

im back on fulltilt ....i figured they would get rid of me instantly since i never deposited and almost have enough to cash out....Instead of banning me they just let me back on and give me bad beat after bad beat....i only count it as a bad beat if you get ur chips in with 80% chance to win or better....if they catch before the chips r in u played it wrong