Full Tilt Down!

[ruffcut68]

Full Tilt just went down for me any one else got the same problem?

 

[The PoolBoy]

it froze 4 me

yup...not working

 

[dde21]

ya me 2 damit now what happens to my tornys

 

[stlethal]

same here... happened to me before but definitely now down cause of their own server.. you can try 66.212.235.130 to see if they are back up as well.. where would they post announcement as to what happened?

 

[PattyR]

yea man i just paid entry to a dam tournament!!!!! it just started and froze all of a sudden. ...they will gimme my money back right? if not ill go crazy.

anyone got any ideas on how to go about gettin a refund?

 

[goborage]

I think it's policy to automatically give you back your buyin.

 

[stlethal]

no news here: http://www.fulltiltpoker.com/systemStatus.php

 

[KICKIN_ACES]

I think it's policy to automatically give you back your buyin.

this would be a joke
in daily dollar 140 left 57/140

this really bites

 

[TheDude]

lol was trying to log into FT when I saw this thread. Didn't even have time to notice it hadn't connected yet.

I just started playing on FT so I don't know their specific policy on tourney refunds, but have only had a problem getting refunded once from a different site under similar circumstances,

Check your HH for tourney # etc. and email their support with as many specifics as you can.

 

[ruffcut68]

Had a similar problem with Full Tilt before but it the entry fee was automatically refunded. Just keep an eyes on the cashier when you log back on. If it is not there just email support.

 

[brendonius]

For any of you guys that were in a tourney or whatevs...

From FullTilts "24/7" Customer Service Page:

"If you suffered a disconnection from full tilt poker.com, please contact:
disconnections@fulltiltpoker.com"

Maybe that will help you out... Damn I was just itching to play to!

 

[KICKIN_ACES]

For any of you guys that were in a tourney or whatevs...

From FullTilts "24/7" Customer Service Page:

"If you suffered a disconnection from Full Tilt Poker.com, please contact:
disconnections@fulltiltpoker.com"

Maybe that will help you out... Damn I was just itching to play to!

Thanks I just sent my email off. Although I highly doubt my daily dollar tourney will be high on their proirity list

 

[Airon20]

What they normally do is they split the tourny money evenly with however many players are left. If you were at a final table it'll be chopped (I think), that's what happened last time.

 

[jroyfus]

Yup it died looks like its gonna be a doozy

this time for down time sigh

i guess its early bed time for me lol

 

[brendonius]

...damn still down...Loving how their status page says so boldly:

All systems are currently operational. Thanks for playing!

Ah well...maybe its a sign I should hit the sack as well..

 

[bfw0082]

ua, was in a youtnameny, hope to split up the prize pool

they dont go down often, so no need to get your panties in a bunch, lol

 

[goborage]

From http://www.fulltiltpoker.com/tourRules.php:

31.3. If the tournament had reached the money - All players still in the tournament at the time of the cancellation will have their tournament fee refunded and be awarded with the next guaranteed payout. In addition, the remaining prize pool will be distributed amongst the surviving players based on their chip counts.

 

[lektrikguy]

Hope it's up soon-this is my time to play- between the time my 2 year old is sleeping and I go to bed. Now I got the shakes. Anyone wanna bet when they'll be up again??Anyone??

 

[bobsay225]

i am glad i found this thread left it open catching hands a hour later wham
I am still worried though cashier page showed zero balance and no ftp points

 

[turby]

From http://www.fulltiltpoker.com/tourRules.php:

31.3. If the tournament had reached the money - All players still in the tournament at the time of the cancellation will have their tournament fee refunded and be awarded with the next guaranteed payout. In addition, the remaining prize pool will be distributed amongst the surviving players based on their chip counts.

Ah, I was headsup in a SNG.. does that count? Or diff policy for SNGS?

 

[Dagon7]

While trying to figure out what happened I tried to log in to the FT forum and it said YOU HAVE BEEN BANNED! CONTACT THE ADMINISTRATOR! which is messed up cus I didn't have the forum password in my remember list and I hadn't attempted to log in yet. I closed it again and tried and no problem but really odd still.

 

[willynilly13]

same deal here. Tryed a million things to connect with no success. Sent them an email at disconnection on fulltiltpoker.com . Looks like you get payed out according to chip stack if in the money. oddly, there site says the operational. I saw a post from a while back at another site that said he got 5 bucks extra for his trouble. Hope they fix this soon

Glad to see its not just me, this is the first site i could find that mentioned it

 

[Blazing_Saddler]

I emailed them, and they said it was down. All tournament fee's will be refunded.

 

[willerbug1981]

anyone know how long FT will be down tonight?

 

[icemonkey9]

Apparently it's still down. This happens about 3 or 4 times a year, at least it did in 2008. I remember it happened during my deposit bonus and when I asked support to extend my bonus offer by the same number of days the site was down they basically said tough titties.

Yay for pokerstars.