a) there could be more freerolls
b) taking too long to withdraw money
c) insufficient quantity with a surprise prize
d) indifferent attitude associated with many incomprehensible issues
e) promotes more faith in online poker
From a business perspective why would having more freerolls work? Pretty its used to promote & create more business (not the greatest for this imo)
I think some thing which would be much better could be:
1.) Better
SECURITY on the sites. And more transparency when cheaters are caught cheating. Have them punished (stiffly). The greater the punishment, the less likely they & others will continue to cheat! (ie. there have been many well-known poker Pros who at one time were caught cheating in online poker and yet years later the community seems to accept them for the most part and they're allowed to play again (ie. Justin Bonomo, Sorel Mizzi, Brynn Kenney, etc. etc. etc.)
2.)
Less Rake!!! Especially at the micro/low stakes levels. Make it so the games are still beatable!
3.) Smoother
WD/Deposit (some sites are very good though)
4.)
Better functioning site (less vulnerability to crashing & DDoS attacks)
5.) Better
Customer Support