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ChopCity84
Enthusiast
Silver Level
No. It was my first deposit in like 3-4 years on Carbon.
No. It was my first deposit in like 3-4 years on Carbon.
Dorkus Malorkus
HELLO INTERNET
Silver Level
I think his point was more if you sit at a game with only a couple of buyins or less in your entire roll you're incredibly likely to go broke at some point regardless of how well you play.
Anyway, I'm glad this appears to have been sorted.
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ChopCity84
Enthusiast
Silver Level
Well ya, i mean its been kind of sorted seeing as how there going to reverse my deposit back to me, and mail me the funds in my account. The issue is that, i dont want my funds, i finally have a nice bankroll, so i want to play. I mean basically they decided more or less this - "Well he won alot in a little amount of time, but we cant prove that he was actually cheating, so we will just lock his account just incase."
Thats basically what i got out of all this.
Well i just got an email saying that they have reviewed all of my documentation and ID's and they will be mailing my check to me.
Does anyone know if your account is locked on one Merge skin, can you still play on a different one?
Anyone know?
Last edited by a moderator:
WVHillbilly
Legend
Silver Level
I'd want to KNOW why they closed your current account (hint: It's not because you won a lot really fast or because they think you cheated to win). They think you're either multi-accounting, using stolen CC to deposit, chip-dumping, or colluding. Those are the only real reasons they close an account. Obviously they can't prove anything which is why you're getting your $$s back but I'd want it cleared up before I deposited on another skin.
Obviously it doesn't have to be true but they do suspect something or you'd have already busted that $1400.
Obviously it doesn't have to be true but they do suspect something or you'd have already busted that $1400.
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ChopCity84
Enthusiast
Silver Level
(Hint: yes it is.......)
Hello Jason,
We are sorry for the inconvenience, but our security department reserves the right to close any account if evidence of play contrary to accepted standards of fair dealing, is found or suspected. Such account termination shall be made by Management in its absolute discretion.
As far as the funds on the account,we will need you to please provide us with the following in order for us to be able to send them to you:
- A legible copy of a valid driver's license, passport, or other government issued photographic ID.
- The front and back of the credit card used for purchase on your account (if any)
- A copy of the filled out 'Identity Verification Form', which you can locate in our Account Verification Section; under our Support Menu (please see attachment).
Also please note that we have sent the request for the $20 deposited into your account to be sent back to the card used to make the deposit.
You can upload these documents directly to your account using the ‘file upload’ feature, located in the support area from the player admin. Once we have fully reviewed the documentation we will promptly email you with an update. Until a response is received we have inactivated your poker account.
We apologize for any inconvenience and thank you for your cooperation.
Kind regards
Andrea M.
Carbon Poker Security
Thats the email that i got from them. "evidence of play contrary to accepted standards". If they had SOLID proof that someone was chip dumping to me, or that i was cheating in any way, then i would just get my initial deposit back, and NOT get my winnings. Obviously if there giving me my deposit PLUS my winnings, its because they suspect it, but dont have clear cut proof. Like i said before, it seems like ******** to me, but hey, at least i get ALL my money.
Hello Jason,
We are sorry for the inconvenience, but our security department reserves the right to close any account if evidence of play contrary to accepted standards of fair dealing, is found or suspected. Such account termination shall be made by Management in its absolute discretion.
As far as the funds on the account,we will need you to please provide us with the following in order for us to be able to send them to you:
- A legible copy of a valid driver's license, passport, or other government issued photographic ID.
- The front and back of the credit card used for purchase on your account (if any)
- A copy of the filled out 'Identity Verification Form', which you can locate in our Account Verification Section; under our Support Menu (please see attachment).
Also please note that we have sent the request for the $20 deposited into your account to be sent back to the card used to make the deposit.
You can upload these documents directly to your account using the ‘file upload’ feature, located in the support area from the player admin. Once we have fully reviewed the documentation we will promptly email you with an update. Until a response is received we have inactivated your poker account.
We apologize for any inconvenience and thank you for your cooperation.
Kind regards
Andrea M.
Carbon Poker Security
Thats the email that i got from them. "evidence of play contrary to accepted standards". If they had SOLID proof that someone was chip dumping to me, or that i was cheating in any way, then i would just get my initial deposit back, and NOT get my winnings. Obviously if there giving me my deposit PLUS my winnings, its because they suspect it, but dont have clear cut proof. Like i said before, it seems like ******** to me, but hey, at least i get ALL my money.
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ChopCity84
Enthusiast
Silver Level
"They think you're either multi-accounting, using stolen CC to deposit, chip-dumping, or colluding."
I only have 2 real money accounts, 1 on Carbon, and 1 on Sportsbook. I was told that you can have up to 1 real money account on EACH skin, so thats not the problem.
I sent them a picture of my license, that form i had to fill out, and a picture of the card i used to deposit, and no, its not stolen. so its not that either.
Nobody was chip dumping. I explained in this thread my "biggest" hands, and they all came from different players. Absolutely not the reason.
Its deff. not colluding seeing as how i didnt know anyone that i was playing with. Only 1 of my friends plays online poker, and he plays on sportsbook, and hes never deposited on Carbon. So its not that either.
I only have 2 real money accounts, 1 on Carbon, and 1 on Sportsbook. I was told that you can have up to 1 real money account on EACH skin, so thats not the problem.
I sent them a picture of my license, that form i had to fill out, and a picture of the card i used to deposit, and no, its not stolen. so its not that either.
Nobody was chip dumping. I explained in this thread my "biggest" hands, and they all came from different players. Absolutely not the reason.
Its deff. not colluding seeing as how i didnt know anyone that i was playing with. Only 1 of my friends plays online poker, and he plays on sportsbook, and hes never deposited on Carbon. So its not that either.
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ChopCity84
Enthusiast
Silver Level
And theres nothing to suspect. I played for years on Sportsbook.ag (a skin on merge) and i always lost. i then switch to Carbon, and actually start winning, and they close my account and force me to withdraw without giving me an actual explanation as to why..