P
panicked
Enthusiast
Silver Level
Sorry forgot to add on their facebook i've seen people just ask for chips and get them
I think that they have little informal chip "giveaways" on their FB page where people post their username and sometimes get chips. I have found that their FB page is basically the only place to get info if the site is down and you're wondering if it's on your end or theirs. Whoever is manning their FB page seems pretty responsive to private messages, but I get the impression that they can't fix much, and usually tell you that you need to e-mail support. Their e-mail support hasn't been great about getting back to me.
Another thing I find kind of amusing about Cafrino is that there's always some drama going down in the chat box about the strange and complicated love lives of their players.