S
shalls
Rising Star
Bronze Level
Dear All,
I recently joined a site (Titan) through a promotion with taxas calculatem and have not received the registration code as promised some 3 weeks ago. Titan are not interested and taxas calculatem just do not reply to emails. I gave up in the end and resigned myself to the fact I would not be getting the code.
I have since had another issue with Titan who out of kindness have given me a tournment ticket for being a good customer and for tournment I am already regiestered in. So aigain i contact their support to explain and ask them to extend the expiry date on the ticket so at least i can use it.
Again no assistances.
I am now looking at moving to another poker site but do not want to go through the stress of dealing with bad customer service.
Have any of you had an issue and was the poker room helpful.
Let me know as this will help be decide where to make my next deposit.
Thanks
I recently joined a site (Titan) through a promotion with taxas calculatem and have not received the registration code as promised some 3 weeks ago. Titan are not interested and taxas calculatem just do not reply to emails. I gave up in the end and resigned myself to the fact I would not be getting the code.
I have since had another issue with Titan who out of kindness have given me a tournment ticket for being a good customer and for tournment I am already regiestered in. So aigain i contact their support to explain and ask them to extend the expiry date on the ticket so at least i can use it.
Again no assistances.
I am now looking at moving to another poker site but do not want to go through the stress of dealing with bad customer service.
Have any of you had an issue and was the poker room helpful.
Let me know as this will help be decide where to make my next deposit.
Thanks