ChuckTs
Legend
Silver Level
i was in what i think was a $3 re-buy, and was disconnected
i had already hit money but was a BIG stack at the time, then got disconnected for an HOUR
after they finally let me back on i was a shortstack and had no chance of getting back in the game
this is their reply to my email i sent to support:
Dear Taylor,
i had already hit money but was a BIG stack at the time, then got disconnected for an HOUR
after they finally let me back on i was a shortstack and had no chance of getting back in the game
this is their reply to my email i sent to support:
Dear Taylor,
Thank you for contacting Nobel Poker.
Good day!
We have investigated your complaint below and have found that there were indeed connection problems relating to the poker system at the time of your complaint.
Due to the fact that you were able to play to a position in the Tournament that had a prize of greater value than your Buy-in we cannot authorize a further refund.
Have a pleasant evening.
With any more questions, please do not hesitate to contact the Noble Poker Support Team 24 hours a day, 7 days a week.
Best Regards,
KemaÂ
Noble Poker
"Home of the $1,000,000 Sit 'N' Go"
With any more questions, please do not hesitate to contact the Noble Poker Support Team 24 hours a day, 7 days a week.
Best Regards,
KemaÂ
Noble Poker
"Home of the $1,000,000 Sit 'N' Go"
so basically what theyre saying is they've found some bullsht reason not to refund me or to offer me a compensation for being disconnected AGAIN
its startin to get on my nerves