After deleting my PokerStars account can I never play there again?

KrazyKoo

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After the first account has expired, you can open a new one
Pokerstars only needs to be explained carefully, because I know people who have closed their accounts and after 5 years successfully create a new one and continue playing
because they need us and our money, so they have created incomprehensible rules to make us think that everything is in the best order(although many know that the truth is different)


here is an example pokerstars treats people differently because one is allowed to close his account and if he wants to create a new one but another person is not allowed
I don't think it's that they need our money, it's likely the GDPR data protection laws in EU and European Economic Area (EEA area). Companies generally only can hold on to your data 6 months post your account closure, but in case of money deposits / withdrawals due to money laundering prevention laws 12 to 24 months. Anyways after that time period if they still hold your data or know who you are it's violation of privacy laws I think, or do you need to make specific request to deletion of data? I don't know...

I am still learning about this, Zenon is Brazilian so hard to say whether it's the same for him. I mean the company has EEA license yes, but does it's laws apply to those outside of EEA area?
 
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fundiver199

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I am still learning about this, Zenon is Brazilian so hard to say whether it's the same for him. I mean they got EEA license yes, but does it also include those outside of EEA area?
A license only put up rules for the jurisdiction, it covers. brasil is a grey market, so there is very little player protection there.
 
TeUnit

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You basically forced Stars to ban you. Imagine if everyone just closed and reopened their accounts with different usernames.

They are protecting the player base, the integrity of the game, and you.
 
seiya1989

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The good thing about a poker community is that we can debate ideas.

Talk about issues, as I never agreed with the issue of players not having the right to change their nickname at least once.

Websites could provide this option.
I understand that changing your nickname would distort your profile and therefore players wouldn't recognize you, giving you an advantage over them, that makes sense and I don't disagree with that.

We must have rules to live in society, but we must not be extreme, militarize, without the right to second chances, to exchange opinions, this is how human beings evolve.

This attitude of never being able to do this again, or you will be banned permanently.
etc. and so on, it takes away from you and me the right to evolve, and I'm not just talking about poker, about PS, we're talking about life, about you having second chances, in case you make a mistake with your girlfriend, in your work, can you understand?

I really hope I'm not the only one who thinks this way.

This is my reflection.
first of all. If you didn't want to play poker, you didn't need to close your account. Just don't play and that's it. I don't understand the life examples you give with this. because they have nothing to do with each other. In fact, sometimes in life you don't get a second chance.
 
kunkgreen

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This is not a policy exclusive to Pokerstar. In fact I believe that ALL poker rooms work like this, if not all, at least the majority.

On several occasions, in moments of anger, discouragement or other reasons, I was prompted to close my accounts in some rooms, but after much thought I ended up choosing not to close them in any of them.
(Actually they don't care about our account and as some of us usually make some money then we would lose out)

Most rooms allow you to take a scheduled 'break' or something, but there is also an account deletion mode that is permanent.
I THINK it might have something to do with gaming legislation, but it's just a guess.
I also don't see a plausible reason why if we change our mind we can't return to the site, but unfortunately that's how it works!
 
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fundiver199

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Most rooms allow you to take a scheduled 'break' or something, but there is also an account deletion mode that is permanent.
pokerstars offer self exclusion, which is permanent. Meaning that you will still be able to log on but not deposit or play any games, unless you contact them to have the self exclusion lifted, which at the earliest can happen after 12 month. And if you just want a short break, you can choose a definit period from 24 hours up to 6 month, after which you will automatically be able to deposit and play again. So the only reason for someone to ask for their account to be deleted, is, if they are sure, they never want to play again. But perhaps OP was not aware of the self exclusion option.
 
dreamer13

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There are several ways to delete your PokerStars account, including the ability to restore it after some time.It is impossible to restore your account after deletion. But if the user decides to continue playing poker, he can contact the poker room specialists for permission to create a new profile. It is not recommended to do this without contacting, so as not to get your profile and all funds blocked. In this case, you need to write a letter to the support service, describing the situation.To temporarily delete it in the PC game client, you need to open “Service” in the side menu and expand the “Responsible Gaming” subsection. It contains the item “Deny access to the game”. It is important to read the account ban rules and make sure you agree with the poker room's terms and conditions.
 
luckyfish98

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We know we can't have two Pokerstars accounts, but if I decide to permanently delete my account, will I be forever banned from playing on Pokerstars again?

After I deleted my Pokerstars account they sent me a message saying the following:

"I will close your account and follow up via email within 24 to 48 hours.

We cannot reopen a closed account under any circumstances.

Do not create other accounts as this is against our General Terms. We will have to close new accounts without prior notice."

This way, the person will be forever prevented from creating a new account and playing on Pokerstars again?

Do you agree with this extremist policy that Pokerstars and other platforms adopt these days?

Leave your opinion.
Why did you need to close your account because you could just uninstall it from your computer and that would be enough
Was it an emotional decision because the game isn't good or something
Thanks for sharing your experience because now we know for sure !
 
userX

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We know we can't have two Pokerstars accounts, but if I decide to permanently delete my account, will I be forever banned from playing on Pokerstars again?

After I deleted my Pokerstars account they sent me a message saying the following:

"I will close your account and follow up via email within 24 to 48 hours.

We cannot reopen a closed account under any circumstances.

Do not create other accounts as this is against our General Terms. We will have to close new accounts without prior notice."

This way, the person will be forever prevented from creating a new account and playing on Pokerstars again?

Do you agree with this extremist policy that Pokerstars and other platforms adopt these days?

Leave your opinion.
I just don't understand why you want to close your account in the first place. After all, you can just leave it and not play there anymore. Why close it? ....... it does not require any subscription fees, does not take up space on your desk, you can even delete the application and then it will not take up space on your phone, tablet or computer. I just don't understand why it should be closed :)
But in general, if you made such a decision for yourself, then the fact that as soon as you closed your account, you immediately think about how you can start playing there again seems quite strange :)
I agree with this policy of PokerStars and consider it quite adequate.
 
23maxim88

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I used to have an account on PokerStars, but then I stopped playing. After some time, several years later, I created a new account because I lost access to my old email. I contacted their support and explained that I lost my data and no longer had access to that email, so I created a new account. They asked me to verify my identity, and now I play and withdraw without any issues.
 
antonis32123

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This policy is a mistake. They shouldn't ban sb for ever because the player asked for it . We should be allowed to create a new account after a period of time , lets say after a year . The same applies when sb asks to be excluded from casino . When the player wishes to come back , he should be allowed to do so , after a protective period of time , some months or a year .

To be banned or excluded for ever is crazy . Not to be allowed to return and play again poker or casino or anything else is not right . They exaggerate trying to show that they protect players from uncontrollable gambling activity , or in their attempt to show that they have rules to protect the integrity of the game . This is all poker rooms ' and casinos' problem . They exaggerate.
 
luckyfish98

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This policy is a mistake. They shouldn't ban sb for ever because the player asked for it . We should be allowed to create a new account after a period of time , lets say after a year . The same applies when sb asks to be excluded from casino . When the player wishes to come back , he should be allowed to do so , after a protective period of time , some months or a year .

To be banned or excluded for ever is crazy . Not to be allowed to return and play again poker or casino or anything else is not right . They exaggerate trying to show that they protect players from uncontrollable gambling activity , or in their attempt to show that they have rules to protect the integrity of the game . This is all poker rooms ' and casinos' problem . They exaggerate.
It's their property, any poker site is responsible for their work and they do what they want, almost everything they want
 
Rost

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Perhaps you just need to decide for yourself whether you want to play poker on PokerStars or not. If you want to play again, maybe in a year or 10 years, then it's probably better to leave your account. If you decide that you will never play poker at PokerStars again in this lifetime, then you can delete your account. So, the essence of the question is what have you decided for yourself?)
 
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fundiver199

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Perhaps you just need to decide for yourself whether you want to play poker on PokerStars or not. If you want to play again, maybe in a year or 10 years, then it's probably better to leave your account. If you decide that you will never play poker at PokerStars again in this lifetime, then you can delete your account. So, the essence of the question is what have you decided for yourself?)
Exactly. If you might want to come back and play again some time in the future, there is no reason to ask for your account to be closed. You can just withdraw your funds (if any left) and even uninstall the App, if you want to. And as I wrote already use self exclusion, if its difficult for you to stick with a decision to not deposit or play.

I have not played regularly on 888 Poker for more than 2 years now. But I could not dream of asking them to close my account. On the countrary I log on every 6 month or so and play a little bit to not have it show up as an inactive account. Like maybe I play a $1 BLAST game or a few hands on a 2NL cash table. So that if I want to play there again, I can just go in the cashier, make a deposit, and then I am right back into business :)
 
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