I cant go to my 888 cashier now for some reason but couple weeks ago, when making deposit there, i notice that it asks me to provide documents for verifycations, only after that i can withdraw again. Depositting is ok.
Well, its already verified once, so i cant do it that there on my cashier, cause there its says my adress and ids is verified, cant download anything there.
I contact customer support for this, saying that you ask me to verify but its already beeing verified once, what to do, and you would think that its easy to just remove my old ones from the cashier and then me just download new ones but no, sent pictures with email they said, after realized that they hold my winnings for no reason; i cant do that what they asked me to do because i already have done it.
I sent this email, but only after i reversed and lose my depending withdraws, and only to see that it still ask to verify
When i deposit to poker rooms, i would like to just to keep the option of profits available, and even better if the winnings can be moved to my bank account