Waiting withdrawal from Pokerstars since 10.08.23

M

Mingupay

Rising Star
Bronze Level
Joined
Sep 24, 2023
Total posts
2
SI
Chips
26
I know it's not normal but I need to ask.. What can I do if delayed withdraw from 10th of August is still not settled? I'm writing to them all the time and I'm getting same mail's that they have third-party company for banking and the investigation is started to track the process and they are waiting for answer from them.. Etc.. Etc.. I made direct bank transfer for 1.100€ and for 600€. Next day the 600 was returned to my pokerstars account, saying that my bank details are incomplete... But for 1.100 puff.. Gone?! Any ideas besides waiting? Brs
 
Kinalha

Kinalha

Legend
Platinum Level
Joined
May 2, 2020
Total posts
1,372
Awards
2
BR
Chips
131
With the all acount verified, my last cashout in pokerstars with Muchbetter App in the day 1 of this month the money come to the app in 5 minutes
 
speper

speper

Rock Star
Bronze Level
Joined
May 29, 2016
Total posts
366
Awards
3
Chips
29
You should contact support because it takes a lot of time
 
M

Mingupay

Rising Star
Bronze Level
Joined
Sep 24, 2023
Total posts
2
SI
Chips
26
I have contacted them via support and on X, both ways not really affective.. Wrote 10+ mails and every time same answers..
 
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