
ler
Enthusiast
Silver Level
I decided recently to deposit money to play online at pokerstars, and I found that I had no choice but to use a service such as neteller to transfer funds to and from the poker room. I have heard great things about NETeller so I decided to open up an account and give it a shot.
After I opened my account, I never received a phone call to confirm my account details, and when I tried to log in a few minutes later my account was labled as "Closed" (I assumed it was because they were unable to reach me to verify my account). Today I followed the instructions on the page and called up NETeller to try to verify my account, and I was connected with a support agent who ran through my account details such as Account ID #, Security Question, Date of Birth, and the last 4 digits of my Social Security Number. I answered all of those questions, but was transferred to a second agent who went over the same questions, which I answered a second time. After that, the agent asked me for my full Social Security Number, which threw me off considering I never had to give that information, only the last 4 digits.
I was wondering if anyone here has had the same trouble when opening up their account, and if they have been asked for their full SSN to open up their free account. I know that NETeller is highly recommended and trusted by many, am I just being super-paranoid?
Any input/suggestions/similar experiences would be awesome, thanks.

After I opened my account, I never received a phone call to confirm my account details, and when I tried to log in a few minutes later my account was labled as "Closed" (I assumed it was because they were unable to reach me to verify my account). Today I followed the instructions on the page and called up NETeller to try to verify my account, and I was connected with a support agent who ran through my account details such as Account ID #, Security Question, Date of Birth, and the last 4 digits of my Social Security Number. I answered all of those questions, but was transferred to a second agent who went over the same questions, which I answered a second time. After that, the agent asked me for my full Social Security Number, which threw me off considering I never had to give that information, only the last 4 digits.
I was wondering if anyone here has had the same trouble when opening up their account, and if they have been asked for their full SSN to open up their free account. I know that NETeller is highly recommended and trusted by many, am I just being super-paranoid?
Any input/suggestions/similar experiences would be awesome, thanks.