L
lablelarry
Rock Star
Silver Level
I've been on pokerstars for probably 10 years. Always used insta check deposits / withdrawals. They did the "Ontario" canada regulatory requirements and now we play on the Ontario only. I deposited same method I've always used. They will not allow withdrawal without proof of bank account, no problem....after doing this for all the Ontario sites. I use Canada Trust and I guess the void cheque used to setup the account years ago has an extra digit at the end and it doesn't on the statements. Found a thread on reddit that TD doesn't have the full amount of numbers or something so a number is added to cheques.
Now I'm going on 10 emails begging them to help me...keep getting canned responses. I've submitted and resubmitted the proper account documents and they won't confirm it for withdrawals.
I even added instadebit to try to withdraw there....but that is seven day hold and then I'll try to see if I can add it as a withdrawal. This is nuts....I've been on there for years and never had an issue. Their support is the worst I've experienced.
Now I'm going on 10 emails begging them to help me...keep getting canned responses. I've submitted and resubmitted the proper account documents and they won't confirm it for withdrawals.
I even added instadebit to try to withdraw there....but that is seven day hold and then I'll try to see if I can add it as a withdrawal. This is nuts....I've been on there for years and never had an issue. Their support is the worst I've experienced.