Poker stars bonus first deposit

[Aguimonteiro]

Hi, I made my first deposit yesterday on poker stars, and used the $30 promotional code, how do I get this bonus?

Grateful for the attention!

 

[Nafor]

Welcome to CardsChat Aguimonteiro,

Did you deposit at least 20 dollars? If you did then the tickets, etc. should become available to you inside the poker client software. Look around, the first tickets should be there.

 

[Aguimonteiro]

Welcome to CardsChat Aguimonteiro,

Did you deposit at least 20 dollars? If you did then the tickets, etc. should become available to you inside the poker client software. Look around, the first tickets should be there.

Yes, I deposited 20 dollars, and yesterday I received the tickets, I thought the tickets were a bonus, I hadn't identified them as part of the 30 dollars, I thought it would be a credit of 30 dollars.
Thank you very much for your attention! I received $5 in tickets, will the rest come in the next few days?

 

[Nafor]

As it says on the pokerstars website:
https://www.pokerstars.eu/poker/promotions/30-free/

You will receive 20 dollars as tickets, and 10 dollars in cash. All should be delivered in six days.

 

[keetay]

Hi, I made my first deposit yesterday on poker stars, and used the $30 promotional code, how do I get this bonus?

Grateful for the attention!

You should get some of this money equivalent to tickets. Rest of it - $ directly to bankroll.