I never really thought about this as I don't play live. I do think the house should have given you both some type of comp.
I know this is going to sound strange to people who don't play live, but a situation like this really isn't
that big of a deal.
Absolutely, as dealers we do our level best to make the game run as quickly, smoothly and fairly as possible. But mistakes will happen from time to time, and as long as the solutions to them are consistent then we all just get on with life.
This is really the equivalent to, say, getting disconnected while you're playing online. Would it happen in a perfect world? No. But there are protections and procedures in place for it, it's treated the same way for everyone and afterwards you just pick up where you left off.