Shady Vision
Rock Star
Silver Level
So for the past couple months I have been happily grinding away the micros at bodog poker, mostly staying about even overall. Lately I seem to have gotten it figured out and built up my bankroll from the initial $100 to just over $200 playing 5nl 6max.
Played a session last night as I usually do and logged out in the early AM hours. Logged in this afternoon to see that my balance is $0.00... initially thinking that it must be a mistake I log out and log back in only to see the exact same thing. So I take a look at my eCash log that shows my balance changes. Turns out someone accessed my account about 4 hours after I stopped playing and wiped it out in a matter of 15 hands or so at a 50nl table.
I don't use any untrustworthy software, just PT3, and keep my machine clear of viruses, don't share my account info with anyone or anything like that. So I called up Bodog customer support to see what, if anything, they could do for me. Well, they told me they were sorry but unfortunately there was nothing they could do since my account is my responsibility and I understand that, I was just hoping by some chance I could get the funds reinstated.
They did however tell me that they checked the IP logs and knew that it was accessed from somewhere other than my home, but still couldn't be sure that it wasn't me. I managed to get the IP address that was used from the lady and traced it to Sofia, Bulgaria and my info runs dry there.
Now that the rant is over... I'd like to keep playing poker online and I've actually come to like the Bodog software and players, but I don't feel safe depositing on there in fear of it possibly happening again.
So... any advice? If not, thanks for listening, needed to vent.
Played a session last night as I usually do and logged out in the early AM hours. Logged in this afternoon to see that my balance is $0.00... initially thinking that it must be a mistake I log out and log back in only to see the exact same thing. So I take a look at my eCash log that shows my balance changes. Turns out someone accessed my account about 4 hours after I stopped playing and wiped it out in a matter of 15 hands or so at a 50nl table.
I don't use any untrustworthy software, just PT3, and keep my machine clear of viruses, don't share my account info with anyone or anything like that. So I called up Bodog customer support to see what, if anything, they could do for me. Well, they told me they were sorry but unfortunately there was nothing they could do since my account is my responsibility and I understand that, I was just hoping by some chance I could get the funds reinstated.
They did however tell me that they checked the IP logs and knew that it was accessed from somewhere other than my home, but still couldn't be sure that it wasn't me. I managed to get the IP address that was used from the lady and traced it to Sofia, Bulgaria and my info runs dry there.
Now that the rant is over... I'd like to keep playing poker online and I've actually come to like the Bodog software and players, but I don't feel safe depositing on there in fear of it possibly happening again.
So... any advice? If not, thanks for listening, needed to vent.