Pokerstars withdrawal problem.

#1 14th November 2016, 10:41 PM

So I won $70 playing Spin and Go torneys after my brother sent me a couple of bucks, but I got tired of the ridiculous play on the low games so I wanted to cash out, but the minimum for a CC cashout is $100 so I deposited $30 and waited a few days.

Just now I tried to cash out my total of $100.07 for some reason pokerstars won't allow it because they are splitting my total into 2 separate amounts which keeps the total under $100.

They show it as:

"Automatic cash out applies to VISA account *********** $86.20 USD"

"Transfer remaining cash out amount: VISA account *********** $13.87 USD"

Splitting the total like that to keep the total needed under the minimum required amount
seems pretty shady. It's things like this that caused me to abandon PS in the first place.

#2 16th November 2016, 9:12 PM

I never had any problems withdrawing money from poker stars, via neteller.
Always took few hours to get my money in the account.
Never failed.
If you take a look at alternate withdrawal option, like neteller or bitcoin, it may speed up in future

#3 16th November 2016, 9:23 PM

I don't understand the problem here, you're still able to withdraw all the money, the only reason it's split into 2 amounts is because they back track your deposits and they withdraw the exact amount you've deposited to the card you've used, anything additional you wish to withdraw it should still allow you to use the same method.

It's very convoluted but I've never had issues withdrawing onto the card

#4 18th November 2016, 2:04 AM

Originally Posted by toots babos

I don't understand the problem here, you're still able to withdraw all the money, the only reason it's split into 2 amounts is because they back track your deposits and they withdraw the exact amount you've deposited to the card you've used, anything additional you wish to withdraw it should still allow you to use the same method.

It's very convoluted but I've never had issues withdrawing onto the card

Nope, I was unable to withdraw because the first amount was under $100 (the $86.02). I got this message in red letters..."We are unable to process your request. The minimum amount allowed to withdraw using the VISA option is $100. Please try again and enter a higher amount."

I made another $15 deposit to clear the problem up and just went to cash out, but pokerstars is still splitting my total and will only allow a partial cash out.
Now I get this...

"Automatic cash out applies to VISA account *********** $102.21 USD"

"Transfer remaining cash out amount: VISA account *********** $18.15 USD"

"We are unable to process your request. The minimum amount allowed to withdraw using the VISA option is $100. Please try again and enter a higher amount."

So, even though my total is over $121 the way they structure it I can only take out $102.21 because the remainder is under $100.

This just seems absurd and reinforces my opinion that PS is getting more shady.

I guess I'll take out what I can and play the rest until it's gone or I hit
$100.

#5 19th November 2016, 7:25 PM

I have problem with PS......I make deposit with Visa card, but when i want withdraval.i have big problems....I must open Skrill acc, an then i make withdraval...when i get my 60$...i transfer on Xapo acc.and i get only 48$, 12$ is fee....and i wait 10 days.....

#6 19th November 2016, 9:20 PM

the minimum withdrawal on PokerStars $ 100, made your first Deposit with a visa card and deduced it is the first time, but about 3 days after taken out through the day. never had any problems

#7 19th November 2016, 9:25 PM

I never had problems to withdraw my Money at PokerStars even for smaller amounts like S$20 or $30 but transfering the Money to my Neteller account and it is immediate! I do know if it is harder to receive the Money when you do not have a Neteller account and use credit cards, etc...

I suggest you open a Neteller account as it is very easy and fast and you can use their NetCard to withdraw the Money in any ATM or use it as a pre-paid credit card to buy in any store or restaurant!

#8 20th November 2016, 6:39 PM

in conclusion VISA is not the best way to deposit/whitdraw, whit NETELLER or SKRILL you can whitdraw whit low limits and even better: no fees.

#9 20th November 2016, 7:05 PM

I made money through WebMoney and also deduce and no problem has ever had. Minimum $ 10 can. The percentage for the withdrawal takes WebMoney 0.08. I do not know whether it is possible that you use WebMoney. For WebMoney I tied a visa card.

#10 20th November 2016, 7:17 PM

I have never any problems to withdraw via pokeerstars...100 dollars minimum...

#11 21st November 2016, 9:19 PM

If you have a problem withdrawing, then transfer your funds to a friend and ask him to withdraw, I have a similar problem in my country, so I transfer to my Son in UK and he withdraws for me

#12 22nd November 2016, 5:11 AM

Originally Posted by Nuts4U

If you have a problem withdrawing, then transfer your funds to a friend and ask him to withdraw, I have a similar problem in my country, so I transfer to my Son in UK and he withdraws for me

It wasn't so much a problem withdrawing as a problem with the way PS structured it.
When they say $100 minimum and I have that amount I should be able to withdraw the whole amount, not part of it and be forced to play the remainder to reach another $100. I withdrew the $102 PS let me (still hasn't shown up on my VISA yet) and I pretty much pissed away the other $18 that I was unable to withdraw by playing higher Spin and Go's than I should have, but I was ticked off and wanted to go big or go bust fast just so I wouldn't have to play on PS anymore.

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Pokerstars withdrawal problem.

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