It's hard to get in touch with those guys as they have no phone support. However, one of the security members gave me a call today and was very loud and rude. He told me that I couldn't withdraw from my account until I repaid a debt of $1500 that I didn't even create simply because the user who had created the debt had used my computer in the past. This phone call lasted about 45 minutes and I explained how I had deposited using moneygram on April 16th and that I don't even associate with the owner of the bad account, although I know who the person is. He told me I should sue her and take her to court, then, after I collect from her, pay her past debt to pokerstars and then I'll be able to withdraw my money. At this point I was pissed. I then decided to play at the tables and at one point I was up to about $3400.00 but that didn't last long. Let's just say, I won't have to worry about cashing out anymore. I think I'll just play at another site from now own and I can assure you that it won't be Absolute Poker or Ultimate Bet (They have way too many cashout problems). I may try playing at Bodog Poker
. I played there last month and although they don't have a lot of traffic, 80% of their players are total fish. I won a few thousand dollars playing 2/4 pot limit omaha in about an hour.